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Contract Governance Office Lead (O-6 Billet) Supervisory

Department of Homeland Security
Immigration and Customs Enforcement
ICE Health Service Corps (IHSC)

Summary

The Contract Governance Office Lead role supervises program managers, monitors contractor performance, deliverables, funding, schedules, risks, and compliance; supports authorized contracting officials; coordinates across acquisition, cybersecurity, and portfolio teams; and improves governance, documentation, and accountability.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Overview

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Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Situational telework may be available, based on the needs of the agency.
Remote job
No
Relocation expenses reimbursed
Yes—Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office.
Salary
$1 - $150,000 per year

Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.

Pay scale & grade
CC 6
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Other
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
IHSC-CAMS-CGOL-O6-S-2027
Control number
890324600

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

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Duties

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DUTIES AND RESPONSIBILITIES:

  1. Supervises and leads a team of three Contract Governance Program Managers responsible for post-award governance of assigned health care technology contract portfolios. Establishes workload distribution, priorities, timelines, documentation standards, and quality expectations for the office.
  2. Assigns portfolios, contracts, and governance workstreams to individual officers based on workload, organizational priorities, officer capability, and mission requirements. Reassigns work as circumstances change to ensure continuity and timely completion of post-award activities.
  3. Serves as the accountable CAMS leader for program and portfolio management of post-award contract governance across the IHSC health information technology contract portfolio. Directs the management of milestones, deliverables, dependencies, action items, risk visibility, funding status, and performance-related information.
  4. Establishes office standards for performance monitoring to ensure contractor performance against negotiated contract requirements is consistently observed, documented, and reported. Ensures performance information is complete, timely, and suitable for use by authorized Government officials.
  5. Oversees office support to Contracting Officer's Representatives, including deliverable-review support, performance documentation, and information needed for formal acceptance and surveillance activities. Ensures office activities support, but do not replace, the responsibilities and authorities of Contracting Officers and appointed Contracting Officer's Representatives.
  6. Maintains visibility of funding, invoicing, ceiling, and period-of-performance status across the contract portfolio. Ensures expiring funds, exhausted ceilings, approaching option decisions, unplanned funding needs, and other time-sensitive issues are identified and elevated early.
  7. Applies established Government programmatic priorities and contract requirements to post-award performance-governance activities. Coordinates contractor performance concerns, performance risks, and required actions through the Contracting Officer or an appointed Contracting Officer's Representative, as appropriate.
  8. Oversees office support to contract modifications, option exercises, and closeout activities by ensuring Contracting Officers receive complete, accurate, and timely performance, deliverable, funding, and period-of-performance information.
  9. Coordinates with the Acquisition Planning Office to ensure post-award performance experience, contractor-performance information, and lessons learned inform future requirements development. Ensures newly awarded work transitions to the Contract Governance Office with complete planning records and clear performance expectations.
  10. Coordinates with the Cybersecurity Compliance Office to ensure cybersecurity and privacy obligations established during acquisition planning are carried into contract performance, monitoring, and oversight activities.
  11. Coordinates with the Portfolio Management Office to ensure contract milestones, dependencies, risks, constraints, and funding considerations are accurately reflected in enterprise schedules and portfolio-planning activities.
  12. Identifies, assesses, and escalates material performance, funding, schedule, and compliance risks. Provides CAMS and HITU leadership with recommendations and an assessment of likely programmatic, schedule, cost, and mission impacts.
  13. Provides unit leadership with portfolio status reports, contract performance-posture summaries, risk assessments, and decision-ready information supporting executive decision-making.
  14. Develops and implements office operational plans, procedures, documentation standards, recordkeeping practices, and process improvements necessary to achieve CAMS and HITU objectives. Captures institutional knowledge to support continuity through personnel transitions.
  15. Performs supervisory duties, including performance management, work planning, coaching, mentoring, employee development, and accountability for assigned officers. Identifies developmental needs and ensures completion of required position-specific training.
  16. Establishes and enforces documentation and recordkeeping standards to ensure the administrative contract record is complete, retrievable, and defensible during subsequent review. Protects procurement-sensitive, proprietary, financial, privacy, cybersecurity, and other sensitive contract information.
  17. Performs other duties as assigned.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
  • PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

PHYSICAL DEMANDS:

  1. Sit and/or stand for extended periods of time, generally six to eight hours.
  2. Perform repeated bending motions.
  3. Use average manual dexterity for computer operation.
  4. Use a telephone for extended periods.
If the incumbent is a clinician, the incumbent may be required to perform temporary duty assignments in support of field operations for a minimum of two weeks and a maximum of 30 days annually.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Ability to lead multidisciplinary contract portfolios involving program, acquisition, technical, financial, cybersecurity, privacy, and executive stakeholders.
  2. Working knowledge of Federal post-award contract administration practices, including performance monitoring, deliverable-review and acceptance support, funding execution, invoicing, contract modifications, option exercises, and contract closeout.
  3. Ability to read and interpret contract requirements to determine what the Government is entitled to receive, the required schedule for performance, the applicable performance standards, and the associated costs or funding limitations.
  4. Knowledge of the Federal acquisition lifecycle sufficient to ensure post-award performance experience and lessons learned inform future requirements development and acquisition planning.
  5. Ability to supervise, develop, evaluate, and hold accountable assigned professional staff; assign work by portfolio; and establish clear ownership and performance expectations.
  6. Ability to coordinate contractor-performance concerns while preserving Government decision-making authority and routing matters through the appropriate Contracting Officer or appointed Contracting Officer's Representative.
  7. Ability to communicate concisely and effectively with executive leadership, including presenting adverse performance, funding, schedule, or compliance information with a recommended course of action.
  8. Ability to identify, assess, document, and communicate performance, funding, and compliance risks and their likely programmatic impacts.
  9. Ability to build and sustain productive working relationships with Contracting Officers, Contracting Officer's Representatives, program officials, technical personnel, financial staff, cybersecurity and privacy specialists, contractors, and executive leadership.
  10. Ability to establish, maintain, and enforce documentation and recordkeeping standards while protecting sensitive contract, financial, acquisition, proprietary, privacy, and cybersecurity information.
  11. Ability to exercise sound, independent judgment in managing complex, sensitive, and mission-critical programmatic issues.
  12. Ability to adapt to changing priorities, schedules, workload requirements, contract-performance conditions, and mission needs.
MINIMUM QUALIFICATIONS
Applicants must meet the education and professional requirements applicable to their USPHS professional category. No specific academic discipline is required for this position.

Applicants must demonstrate progressively responsible program-management experience and experience coordinating work across organizational boundaries.

Applicants must have at least two years of experience in one or more of the following areas:
  • Post-award contract governance, contract administration support, contract performance management, or related work;
  • Federal acquisition, procurement, contracting support, or related work;
  • Program management, project management, contractor management, health information technology, health care technology, or comparable complex multidisciplinary work; or
  • Budget execution, funding oversight, invoicing, financial reconciliation, or related work.
Leadership, judgment, authority awareness, program-management capability, and demonstrated effectiveness in complex, regulated, or mission-driven environments are primary evaluation criteria. Technical depth in a single specialty does not substitute for the ability to lead an office and coordinate work across organizational boundaries.

Relevant preparation may be demonstrated through a combination of contract governance, contract administration, program management, project management, acquisition, procurement, budget oversight, funding oversight, contractor-management, or health information technology experience; relevant coursework; professional training; or professional certifications. Certifications such as Federal Acquisition Certification for Contracting Officer's Representatives, Project Management Professional, Federal Acquisition Certification, comparable acquisition credentials, or financial-management credentials may strengthen an applicant's preparation but are not required.

If the incumbent holds a clinical license or certification, the incumbent is responsible for fulfilling the requirements of the applicable licensing or certifying body to maintain currency.

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), and the Office of Deputy Assistant Director (DAD) of Administration, Health Information and Technology Unit (HITU).

IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 17 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 128 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 45,000 detainees daily, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.

The IHSC IT Contracts and Acquisition Management Section (CAMS) provides dedicated ownership of pre-award acquisition planning, post-award contract governance, and cybersecurity and privacy compliance coordination across the acquisition and contract lifecycle for medical assets. In addition, working with partners across ICE, CAMS works to ensure all equipment meets security requirements.


SUPERVISORY CONTROLS:
The incumbent reports directly to the CAMS Section Chief.

Assignments are generally broad, long-term, and mission-focused. The CAMS Section Chief establishes overall priorities, strategic objectives, organizational expectations, and resource parameters. The incumbent independently plans, directs, prioritizes, and evaluates Contract Governance Office operations; assigns contract portfolios and governance workstreams; establishes office procedures and quality standards; and coordinates post-award governance activities across the IHSC health care technology contract portfolio.

The incumbent exercises supervisory authority over three Contract Governance Program Managers. The incumbent provides work assignments, establishes performance expectations, evaluates work products, monitors workload and performance, provides coaching and developmental feedback, and takes appropriate action to address performance or conduct concerns.

The incumbent keeps the CAMS Section Chief informed of office performance, contract portfolio status, material performance and funding risks, significant dependencies, staffing needs, emerging issues, and recommended actions. Work is reviewed in terms of accomplishment of CAMS and HITU objectives, effectiveness of post-award governance operations, quality of supervisory leadership, adherence to applicable policy, and successful support of IHSC mission requirements. Significant innovations, changes to office procedures, and modifications to established practices are coordinated with and approved by the CAMS Section Chief.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Immigration and Customs Enforcement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

Agency contact information

IHSC Recruiting
Email
IHSCrecruiting@ice.dhs.gov
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Visit our careers page

Learn more about what it's like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.

https://www.ice.gov/detain/ice-health-service-corps

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