Clarification from the agency

Current USPS OIG Employees Only

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About the Position:
The Postal Service's delivery and mail processing operations are vast, complex, and increasingly data rich. The Office of Audit's Field Operations Review Team (FORT) Training Specialists develop and deliver operational, hands-on training at postal facilities to the OIG workforce. Training areas include delivery, mail processing operations, transportation, mail theft, and general Postal Service knowledge (Postal 101). Training Specialists also collect and analyze data for investigations, research, and audit teams within multiple directorates, often requiring quick responses. They also respond to high-priority, time-sensitive requests from the OIG and external stakeholders. Further, Training Specialists provide audit support, including participating on FORT and other audits and traveling with teams when needed.

The Training Specialists offer an opportunity to support critical OIG oversight work through operational training, data analysis, investigative and audit support, and collaboration with stakeholders across the organization. Training Specialists help the OIG spot emerging trends, better prepare for stakeholder concerns, and focus its oversight on the most impactful areas.

As a successful candidate, you will be responsible for:

• Designing, evaluating, and refining new or updated training programs for both the Office of Audit and OIG-wide initiatives related to Postal Service operations. Duties include selecting appropriate instructional methods and topics, creating and facilitating training sessions, and coordinating the development, implementation, and management of field training, special projects, and other initiatives that support improved agency oversight and staff competency. You will also administer surveys, analyze findings, adjust existing training as necessary, and provide recommendations for future program enhancements.
• Demonstrating the ability to develop curriculum and facilitate training for varied audiences throughout the OIG.
• Serving as an authoritative resource for the agency relative to planning, analyzing, and/or evaluating the effectiveness of Postal Service operations and performance, including assessments of efficiency; adequacy of internal controls; compliance with laws, regulations, and policies; and detection of fraud, waste, and abuse.
• Being proficient with accessing Postal Service systems to collect, compile, and present comprehensive statistical and narrative program reports and evaluations.
• Functioning as a subject matter expert on Postal Service operations and consult on audits and investigations. You may be called upon to identify, select, and apply appropriate quantitative and qualitative analytical methods and tools to collect, arrange, process, and present data; develop conclusions; and make recommendations.
• Performing all assigned functions of an audit, individually and as a member of an audit team, with limited supervisory oversight in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards. This includes creating and reviewing fully supported workpapers within agreed upon timelines.
• Serving as a contributing team member on FORT and other audits as needed, including conducting assigned audit steps, creating cohesive work papers, and developing findings. Participating on multiple projects and programs simultaneously with responsibilities including consulting on audit findings, audit methodology, and pertinent criteria.
• Working in coordination with other OIG components and data analysts to develop useful tools and improve existing data analysis processes.
• Utilizing a developed network of Postal Service and OIG contacts to support knowledge sharing and the ability to quickly gather information.
• Remaining apprised of agency oversight priorities and working to increase your own understanding of these topics to better assist teams.

Please note that the duties and responsibilities associated with these positions may vary based upon the area of assignment. The preceding description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

Compensation: The USPS OIG is an Excepted Service agency that uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary range for this position is $128,967.00 - $197,200.00. The salary figures include locality pay. For locality table specifics, visit: OPM's General Schedule (GS).

Conditions of employment

• Must be a U.S. citizen.
• Must be able to pass a drug screening.
• Must be able to pass a background investigation.
• Must be able to obtain and maintain a Moderate Background Investigation (MBI) clearance.
• Must be able to obtain and maintain a government-issued credit card.
• May be required to successfully complete a 12-month probationary period.

Qualifications

Position Minimum Qualification Requirements
You must meet all the minimum qualifications listed below.


Professional Experience Requirement:

• Data Analytics Tools & Techniques: Experience applying data analytics tools and techniques, or technologies to support business, operations, training, audits, and evaluations.
• Postal Service Operations: Deep knowledge of and experience in Postal Service delivery and mail processing operations.
• Data Translation & Actionable Insights: Experience interpreting and communicating complex data into actionable insights and recommendations for executive, technical, and operational audiences.
• Collaboration & Multitasking: Experience leading and collaborating with a learning mindset across multifunctional teams involving multiple stakeholders and competing priorities.
• Written & Oral Communication: Experience in developing and delivering complex training, presentations, or instructional materials to varied audiences.

Education Requirement:

• Degree in auditing or in a related field (see below for related field degree list) such as business administration, public administration, or technically related (must submit transcripts from an accredited college or university.)

OR

• A combination of education and experience - at least four (4) years of experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following:
  • Certificate as a Certified Internal Auditor (CIA) or a Certified Public Accountant (CPA), obtained through written examination; OR
  • Completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours (must submit transcripts from an accredited college or university.)

Auditor (0511) Related and Accepted Degrees:

• Business Related, including but not limited to:
  • Auditing, Accounting, Business Administration, Economics, Statistics/Mathematics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc.
• Government Related, including but not limited to:
  • Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc.
• Technically Related, including but not limited to:
  • Data Science/Analytics, Computer Science, Engineering, Cybersecurity, Human Resources, Information Technology, Journalism/Investigative Reporting, Logistics, Contract/Supply Chain Management, etc.

Desirable Qualifications

• Advanced degree in accounting, finance, economics, business, law, public administration, public policy, or a related field.
• Intellectual curiosity and experience in imagining strategic solutions to complex problems.
• Detail-oriented and ability to meet tight deadlines.
• In-depth knowledge of Generally Accepted Government Auditing Standards.
• Professional certification(s), i.e. CPA, CIA, Certified Fraud Examiner, etc.

Evaluation Factors | How you will be evaluated:

You must have the experience, knowledge, and skills as listed in each of the evaluation factors listed below. Include your major accomplishments relevant to the position requirements and factors in your resume.

• Extensive knowledge and experience working in Postal Service delivery or mail processing operations.
• Experience developing and facilitating training programs related to Postal Service topics such as mail delivery, mail processing operations, and mail theft.
• Experience accessing and analyzing data from a multitude of Postal Service systems and developing, writing, editing, and presenting comprehensive analyses to promptly respond to requests from senior OIG management and external stakeholders.
• Skill in planning, analyzing, and/or evaluating the effectiveness of Postal Service operations and performance, including assessments of efficiency, adequacy of internal controls; compliance with laws, regulations, policies, and/or contracts; and detection of fraud, waste, and abuse.
• Ability to perform all assigned functions of an audit, individually and as a member of an audit team, with limited supervisory oversight in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards. This includes creating and reviewing fully supported workpapers, findings, and recommendations within agreed upon timelines.

Failure to demonstrate that you meet all the evaluation factor requirements as listed above will result in a score of zero (0), an ineligible status, and you will not be referred for further consideration.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be assessed on:

• Minimum qualifications
• Evaluation factors
• Quality of resume and supporting documents
• Interview performance (if recommended/selected)

Important Application Rules (Disqualification Triggers)

You will not be considered if you:

• Fail to attach all required documents
• Submit a resume exceeding two pages
• Submit materials showing you do not meet minimum qualifications
• Receive a zero rating on any evaluation factor
• Use AI tools during the interview (except approved accessibility tools)
• Fail to qualify during the interview

Top-rated applicants will be referred to an interview panel or selecting official for the required interview. Ratings may be further adjusted or determined as ineligible by the interview panel or the selecting official based on interview performance. Applicants may be interviewed one or more times in-person or virtually as part of the hiring process. Once all applicant scores are finalized, the selecting official will make a final decision.

Use of Artificial Intelligence (AI) applications or virtual assistants (ChatGPT, Claude, Gemini, etc.) is prohibited during interviews. An exception for accessibility tools must be submitted through reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.