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Supervisory Health System Specialist - VISN Compliance and Business Integrity Officer

Department of Veterans Affairs
Veterans Health Administration
VISN 3 Mid America Health Network

Summary

This Supervisory Health System Specialist position is located within VISN 3. In this position you will serve as the VISN Business Integrity and Compliance Officer (ICO), providing leadership, strategic direction, and VISN-wide oversight of the Integrity and Compliance Program across all HSAs, facilities, and CBOCs within VISN 3. This includes direct supervision of assigned VISN staff and technical/programmatic direction of, Health Service Area, and facility-level Compliance Officers.

Overview

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Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$125,776 - $159,321 per year

Current salary range is the Rest of the US Pay Table amounts. Special Salary amount will be based on physical duty location.

Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CCUW-13099611-27-SJC
Control number
890136500

This job is open to

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Clarification from the agency

AREA OF CONSIDERATION: This vacancy is open to current permanent VISN 3 employees currently aligned under the VISN 3 Network offices. Legacy VISN 12, Legacy VISN 9, Legacy VISN 10 and Legacy VISN 23 VISN Network Offices.

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Duties

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The Supervisory Health System Specialist - VISN Compliance and Business Integrity Officer will serve as the VISN expert responsible for the development, direction, and oversight of a VISN-wide Integrity, Compliance, and Ethics Program of substantial complexity, exercising independent and authoritative judgment.

The duties and responsibilities of this position include but are not limited to:

  • Provide continuous expert guidance to the VISN Executive Director, Health Service Area (HSA) executives, and facility leadership on compliance, ethics, integrity, and regulatory matters that shape VISN policy, operational strategy, and clinical and business practices.
  • Manage a complex portfolio of VISN-wide program functions involving regulatory interpretation, systems evaluation, risk management, internal control assessments, and compliance performance monitoring. This includes authority to conduct VISN-level fact finding, administrative investigations, and clinical/administrative integrity reviews; to determine programmatic scope and methodology; and to mandate corrective actions necessary to safeguard Veteran safety, protect federal resources, and ensure the reliability of VISN operations.
  • Provide authoritative advice on the interpretation and application of state and federal healthcare laws.
  • Independently perform executive-level interpretation and implementation of national directives.
  • Serve as a VISN liaison with external federal oversight agencies including Office of Inspector General (OIG), GAO, Office of Special Counsel (OSC), Office of Accountability and Whistleblower Protection (OAWP), and law enforcement representing VISN interests, coordinating facility responses to audits or inquiries, and directing VISN-level corrective actions.
  • Establish performance expectations; directing resource allocation; standardizing training, onboarding, and competency requirements; and providing continuous technical direction.
  • Oversee compliance communication strategies, ensuring timely dissemination of regulatory updates, policy changes, and emerging compliance issues; and maintains oversight of the VISN response for the VHA Integrity & Compliance Helpline and other reporting mechanisms.
  • Provide direct executive-level supervision and oversight of all VISN Integrity and Compliance program staff, and technical and programmatic direction over HSA- and facility-level Compliance Officer positions throughout the VISN, and is the final authority for the selection, assignment, performance management, and removal of all personnel within the VISN Integrity and Compliance program.
  • Establish performance standards and ensure staff throughout the compliance organization understand and are working purposefully to meet them, assigning work based on priorities, the difficulty and requirements of assignments, and the capabilities of the employees.
  • Provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff, and direct mandatory compliance curriculum and Individual Development Plans to ensure continuous professional development commensurate with the technical demands of the compliance function.
Work Schedule: Monday through Friday 7:30am - 4:00pm
Telework: Ad hoc as determined by agency policy.
Virtual: This is not a virtual position.
Location: Placement location will be within VISN 3. VISN 3 locations includes, Indiana, Illinois, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Ohio, South Dakota, Tennessee, Wisconsin and Nebraska.
Position Description/PD#: Supervisory Health System Specialist - VISN Compliance and Business Integrity Officer/PD00027VS
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
- Missions, organizations, programs, and requirements of health care delivery systems;
- Regulations and standards of various regulatory and credentialing groups; and
- Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
- Skill in providing authoritative advice on the interpretation and application of state and federal healthcare laws.

Examples of specialized experience would typically include, but are not limited to: Working directly with healthcare professionals and organizational leadership to solve problems in support of the delivery of patient care and program/operational functions; analyzing data and applying management principles and analytic techniques to develop substantive recommendations for supporting or changing program operations related to customer experience, methodologies, or missions; developing and leading strategic planning initiatives to enhance healthcare service delivery and operational efficiency; experience planning, organizing, and developing studies or projects; and performing a wide range of administrative functions.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Conflict Management
  • Influencing/Negotiating
  • Manages Resources
  • Partnering
  • Planning and Evaluating


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Sonya Crain
Email
sonya.crain@va.gov
Address
VISN 12 Directors Office
5000 West National Avenue
Milwaukee, WI 53295
US

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