LOCATION: This position is located in Central Processing, Portfolio 2, Western Processing Center in Richmond, CA.
TOUR OF DUTY: Flextime; Full-time.
TYPE OF POSITION: This is a permanent position.
LOCATION: This position is located in Central Processing, Portfolio 2, Western Processing Center in Richmond, CA.
TOUR OF DUTY: Flextime; Full-time.
TYPE OF POSITION: This is a permanent position.
AREA OF CONSIDERATION: Current permanent SSA employees within Central Processing.
The position description number for this position is 329700. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
The incumbent provides staff assistance to the Portfolio Supervisor, Chief, or Director on technical and administrative matters and performs a variety of assignments related to various operational and managerial activities in the processing center. Analyzes and evaluates a variety of operational and administrative policies and procedures to insure an efficient processing operation. Identifies processing trouble-spots by reviewing various reports, onsite observations, and discussions with modular personnel and formulates solutions based on knowledge of processing and management techniques. Develops and implements modifications to existing internal processing and management techniques. Presents recommendations, either orally or in writing, to operations and management analysts or to Central Office specialists proposing changes to existing processing center or national practices and procedures. Participates in formulating certain processing center or national studies and oversees their completion within the division. Recommends adjustments in schedules, priorities, and the assignment of personnel to maintain balanced workflow and currency of operations. Assists management, technical assistants, and specialists in the implementation of procedures. Prepares informational materials as requested for meetings, training, etc. Develops statistical information concerning operational or administrative matters. Prepares, evaluates or consolidates various special or recurring reports, work plans, replies to memoranda, etc. Represents superior in meetings, workshops, and conferences as assigned.
Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information.
Applicants must have 52 weeks of specialized experience at the GS-09 level, or equivalent, which is in or related to the work of the position to be filled and has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include the ability to analyze and research issues; experience which has equipped the applicant with the ability to plan and organize operational approaches to monitor workloads, conduct studies and provide training; and experience in the investigation or authorization of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs. The candidates must show they possess the particular knowledge, skills and abilities to perform successfully the duties of the position which is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.
Qualification requirements must be met by the closing date of this announcement.
Applicants for promotion must have 52 weeks at GS-9.
Time in grade requirement must be met by the closing date of this announcement.
GS-11: Ph.D. or equivalent doctoral degree, or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree, or LL.M.
Combining Education and Experience:GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement.
Note: One year of full-time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information is not provided, we will consider 18 semester/27 quarter hours to be equal to one year of full-time graduate study.
If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be rated based on the following knowledge, skills, and abilities:
In accordance with OPM's new resume guidance, USAJOBS will not accept resumes longer than 2 pages. You may upload additional documents, such as the SSA-45, by selecting the "other documents" options in USAJOBS. Once your application transfers to the agency application system, assign your uploaded documents to the appropriate document types-each required document type must have at least one supporting document assigned (e.g., assign your SSA-45 as "SSA-45"). If the document you need is not reflecting in the available documents, you may upload it directly into the agency application system.
The following section provides information on supporting documentation that must be submitted.
SSA-45 or Resume
Your SSA-45 or Resume must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Your SSA-45 or Resume must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
Applicants for Non-Competitive Consideration Only - SF-50 that provides information on the appointment authority under which you were hired (See "Additional Information" section regarding Noncompetitive Consideration)
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
