The Senate Sergeant at Arms is seeking a IT Request Processing Technician. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.
Summary
The Senate Sergeant at Arms is seeking a IT Request Processing Technician. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.
Reviews, processes, and tracks IT procurement requests for accuracy, funding, documentation, and policy compliance.
Creates and manages purchase requisitions, purchase orders, change orders, and contract-related orders for IT products and services.
Reviews and processes invoices and resolves procurement, billing, and payment discrepancies.
Provides customer support and guidance for standard, specialized, and non-standard technology purchases.
Coordinates technology procurement for Senate Media Centers and SAA Office Automation requirements.
Collaborates with internal teams, Senate offices, and vendors to resolve issues, improve processes, support system testing, and maintain procedures.
Performs other duties as assigned.
For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.
Qualifications
Other Duties/ Responsibilities
Initiates and manages procurement activities for approved IT equipment, software, and services and provides customer support for specialized or non-standard technology purchases.
Reviews requests for accuracy, funding, documentation, and applicable requirements; coordinates with customers and internal stakeholders to resolve discrepancies; and supports accurate and timely processing throughout the procurement and payment lifecycle.
Required Work Experience
1–2 years of relevant experience in procurement, financial processing, IT request management, customer service, administrative operations, or a related field.
Required Special Skills/ Knowledge
Ability to review detailed requests, financial information, quotes, invoices, and supporting documentation for accuracy and completeness.
Knowledge of or experience with purchase orders, purchase requisitions, invoice processing, procurement workflows, or eProcurement.
Strong customer service and communication skills with the ability to explain requirements and resolve issues with customers and stakeholders.
Ability to manage and track multiple requests and priorities in a deadline-driven environment.
Experience using Microsoft Excel and other Microsoft Office applications.
Ability to learn and apply organizational policies, procedures, funding requirements, and technology procurement processes.
Ability to learn and effectively use internal financial, procurement, and asset management systems.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Working Conditions
Work is performed in an office environment, with frequent computer and system use to process procurement requests, purchase orders, invoices, and documentation.
Work requires regular interaction with internal customers, Senate offices, vendors, and cross-functional SAA teams, often involving problem-solving, issue resolution, and coordination of procurement activities.
Work may involve periods of time-sensitive tasks, high-volume transaction processing, and handling multiple concurrent requests that require accuracy, attention to detail, and adherence to procurement policies.
Work requires occasional onsite visits or coordination for technology procurement related to Senate Media Centers or Office Automation projects.
Work requires the ability to communicate clearly and professionally, both verbally and in writing, in a customer service-oriented environment.
Work requires the incumbent to be able to sit or stand for extended periods, work with digital systems, review documentation, and manage workload in a fast-paced operational setting.
Education
High School Diploma/GED.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
