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Social Worker- Program Coordinator

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The VA Augusta Health Care System is recruiting for a Social Worker Program Coordinator (GS-12) within the Social Work Service Line. The incumbent serves as an advanced practice social worker and program coordinator responsible for managing a major specialty program such as Spinal Cord Injury (SCI), Visual Impairment Services Team (VIST), Homeless Veterans Program (HVP), Community Nursing Home Program (CNHP), Caregiver Support, or another designated specialty area.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$92,903 - $120,776 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTB-13095573-27-SLH
Control number
889700100

This job is open to

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Clarification from the agency

This job is open to all U.S. Citizens. Veterans Preference applies. NOTE: The 2-page Resume requirement does not apply to this position.

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Duties

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Duties include, however, not limited to:

  • Manages daily operations of the assigned specialty program.
  • - Develops and implements program policies, procedures, clinical guidelines, and protocols.
  • - Tracks and analyzes program data including referrals, utilization, demographics, and outcomes.
  • - Provides direct clinical services including assessment, treatment planning, and evidence-based interventions.
  • - Provides education, in-service training, and consultation to VA staff, Veterans, families, and community agencies.
  • - Facilitates support groups and distributes appropriate educational materials.
  • - Coordinates with interdisciplinary teams across the medical center to enhance Veteran care.
  • - Conducts outreach to state, local, and community agencies, Veteran organizations, Guard/Reserve units, and other stakeholders.
  • - Serves as a liaison between the VA and community programs to support system navigation for Veterans.
  • - Participates in committees and work groups at the local, VISN, and national levels when required.
  • - Supports caregiver programs and assists with resource development and training.
  • - Performs program evaluation, performance improvement, research, policy development, and technical assistance activities.
  • - May be required to travel to CBOCs or other VA facilities and may participate in on-call rotations.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Total Rewards of a Allied Health Professional

Work Schedule: 8AM to 4:30PM, Monday - Friday
Virtual: This is not a virtual position.
Functional Statement #: 62311F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
  • NOTE: You must submit transcripts (unofficial is sufficient) AND a license with your application.
  • Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid.
  • English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ยง 7403(f).
Demonstrated Knowledge, Skills, and Abilities (KSAs) Required at the GS-12 Level

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Experience:

Experience must reflect the ability to:

- Independently conduct advanced clinical assessments and interventions.
- Coordinate, implement, or oversee activities within a specialty social work program.
- Provide consultation, training, and education to interdisciplinary staff, Veterans, families, and community partners.
- Participate in program development, evaluation, and data collection initiatives.
- Serve as a subject matter expert for assigned specialty areas such as SCI, VIST, HVP, CNHP, Caregiver Support, or others.

Applicants must have one year of experience equivalent to the GS-11 grade level in the field of professional social work. This experience must demonstrate possession of advanced practice skills and judgment, specialized knowledge of social work services in a major specialty program, and progressively complex responsibility in program development, coordination, or oversight.

Demonstrated Knowledge, Skills, and Abilities (KSAs):
  • Skill in coordinating and implementing clinical programs within a specialty area.
  • Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
  • Ability to develop and implement policies, procedures, and practice guidelines for program operations.
  • Skill in program development and outcome evaluation, including data analysis and reporting.
  • Ability to provide training, education, and consultation to staff, Veterans, families, and community partners.
  • Knowledge of advanced clinical social work practices and ability to independently provide specialized clinical services.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12

Physical Requirements: The work is primarily sedentary but also requires some physical effort. The incumbent must be able to perform the following:- Moderate walking and standing, including the ability to walk throughout the medical center, CBOCs, and community locations.- Sitting for extended periods while performing administrative tasks.- Bending, reaching, and the ability to lift or carry light items such as papers, small files, or educational materials.- Driving a government vehicle for community visits, outreach events, or home assessments, if required.- Maintaining emotional and mental stability to effectively perform essential functions, including working with Veterans and families experiencing crisis, trauma, or serious illness.- Occasional travel may be required.

Education

A master's degree in social work is required. The degree must be from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work in candidacy status do not meet this requirement until the school is fully accredited. A doctoral degree in social work cannot be substituted for the master's degree in social work.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration- Eligible applications will be reviewed and referred in the following order:
1. All US Citizens
Note: Veterans' Preference is not applicable to VA employees or employees of other Federal agencies.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Sonya Hackman
Phone
956-226-1823
Email
Sonya.Hackman@va.gov
Address
Charlie Norwood VA Medical Center
One Freedom Way
Augusta, GA 30901
US

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