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Management and Program Analyst

Department of Homeland Security
Cybersecurity and Infrastructure Security Agency
Infrastructure Security Division (ISD)

Summary

This position is located within the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency, Infrastructure Security Division. CISA is the Nation's risk advisor, working with partners to defend against today's threats and collaborating with industry to build more secure and resilient infrastructure for the future. CISA works with partners across industry and government to understand and manage risk to our critical infrastructure.

Overview

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Accepting applications
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$57,736 - $91,815 per year
Pay scale & grade
GS 7 - 9
Promotion potential
12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
ISD-DE-13090705-27-EC
Control number
889617100

This job is open to

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Clarification from the agency

• U.S. Citizens • Career Transition Assistance Program (CTAP) • lnteragency Career Transition Assistance Program (ICTAP)

Videos

Duties

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Typical work assignments include, but are not limited to:

GS-07 level
This is the developmental position. The analyst continues to receive on-the-job training which builds upon the basic analytical and organizational knowledge learned at the GS-5 level, and typically, continues to receive formal classroom training in the principles and techniques of analysis and in the functions, processes, and principles of management which builds upon the fundamentals learned at the GS-5 level.

  • Supporting the review and adjudication of draft documents by researching, coordinating, exploiting, communicating, distributing, and reporting data to internal and external customers
  • Assisting with some researching, interpreting, and analyzing a spectrum of sources from a variety of international and domestic biometric initiatives
  • Processing data using verification systems of established data points to provide customers with a totality of available information
  • Assisting project managers with researching, interpreting, and analyzing a spectrum of sources to inform a variety of initiatives
  • Applying analytical reasoning to the analysis and resolution of administrative issues or problems of a straightforward procedural or factual nature.

GS-09 level
  • Developing policy, programs, and guidelines for implementation
  • Knowledge of organization's core business/mission processes
  • Analyzing, summarizing, and presenting federal requirements applicable to the organization
  • Developing executive talking points, training resources, and briefing materials
  • Managing competing priorities; collaborate across teams and consolidate information from multiple teams for federal leadership
  • Developing standard operating procedures (SOPs) and checklists
  • Administrative planning activities including preparation of functional and specific support plans, preparing and managing correspondence, and staffing procedures
  • Processing data using verification systems of established data points to provide customers with a totality of available information
  • Applying analytical reasoning to the analysis and resolution of administrative issues or problems of a straightforward procedural or factual nature
  • Selecting and applying appropriate analytical techniques to obtain, develop, and present facts and information in a clear, concise, and logical manner

Requirements

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Conditions of employment

  • You must be a U.S. citizen.
  • Complete the initial online assessment and USA Hire Assessment, if required.
  • Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service see http://www.sss.gov/
  • All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
  • DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
  • You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
  • This position requires a pre-employment drug test. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result.

Qualifications

Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Your resume must describe your work and experience, in your own words.

To be considered minimally qualified for this position, you must demonstrate that you have the required education and/or experience for the respective grade level in which you are applying.

You qualify at the GS-07 grade level, if you have:
EXPERIENCE: At least one (1) year of specialized experience at the GS-05 grade level (or equivalent) performing two (2) of the following duties:

  1. Developing procedures for the conduct of simple administrative processes in an organization
  2. Developing and using validation procedures for quality standards
  3. Conducting stakeholder research
  4. Developing comparative analysis and briefing materials
  5. Developing governance materials, standardized procedures, and project trackers
OR
EDUCATION:
A. One (1) full year of graduate level education leading to a master's degree or equivalent graduate degree from an accredited institution that included major study in a field that provided the knowledge, skills, and abilities necessary to do the work of the position.
OR
B. Bachelor's degree from an accredited institution that included major study in the field of study described in statement "A" above with Superior Academic Achievement (SAA) is based on one of the following:

(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses;
OR
(2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of:
  • 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
  • 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.
NOTE: GPA are rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9;
OR
(3) Honor Society Membership - Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies.
OR
COMBINATION OF EDUCATION AND EXPERIENCE: An equivalent combination of graduate level education and experience as described above may be used to substitute for the specialized experience requirement.

You qualify at the GS-09 grade level, if you have:
EXPERIENCE: At least one (1) year of specialized experience at the GS-07 grade level (or equivalent) performing four (4) of the following duties:
  1. Analyzing, summarizing, and presenting federal requirements applicable to the organization
  2. Developing executive talking points, training resources, and briefing materials
  3. Ability to manage competing priorities
  4. Ability to collaborate across teams and consolidate information from multiple teams for federal leadership
  5. Developing standard operating procedures (SOPs) and checklists
OR
EDUCATION:
A.
Master's or equivalent graduate degree from an accredited institution that included major study in aa field that provided the knowledge, skills, and abilities necessary to do the work of the position.
OR
B. Two (2) full years of progressively higher-level graduate education leading to a master's degree from an accredited institution that included major study in the field of study described in statement "A" above.
OR
C. LL.B. (Bachelor of Laws) or J.D. (Juris Doctor) degree, if related

OR
COMBINATION OF EDUCATION AND EXPERIENCE: An equivalent combination of education and experience as described above may be used to substitute for the specialized experience requirement. Only graduate education in excess of the first year (determined by the institution) or 18 semester hours or 27 quarter hours (i.e., beyond the first year) is creditable toward meeting the specialized experience requirement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement.

Education

If you are using your education to meet all or part of the qualification requirements specified in the "Qualifications" section of this announcement, you MUST submit a copy of your transcripts or equivalent with your application. Unofficial transcripts will be accepted that include your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected. Failure to submit the required transcript may result in an ineligible determination.

NOTE: When academic credit is expressed in contract months, units, or other terms that differ from conventional semester or quarter hours, it is the responsibility of the applicant to provide an interpretation of such credits from the appropriate institution in order to equate them to the specified semester or quarter hours.

Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Graduate Education: One academic year of graduate education is the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Additional information

  • Other incentives may be authorized.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
  • Additional vacancies may be filled with this announcement.
  • A one-year probationary period may be required during which we will evaluate your fitness and whether your continued employment advances the public interest. We may consider your performance and conduct, the needs and interests of the agency, whether your continued employment would advance organizational goals of the agency or the Government, and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Rule of Many Procedures: If you meet the minimum qualifications, you will be ranked in score order based on your assessment rating plus Veterans' preference points, as applicable, using the following referral mechanism:
  • Cut-off Score (Assessment-Based): All applicants with a score of 85% or higher, including Veterans' preference points, will be referred to the hiring manager. This cut-off score was established based on job analysis findings and assessment development input to identify highly qualified candidates. This includes all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF), as determined by the job analysis.

Minimum Certification Requirement: The hiring manager will receive a sufficient number of names, when available, to consider at least three (3) candidates per vacancy. If fewer than three (3) eligible and available candidates per vacancy result, we will expand the group in accordance with our preannounced supplement strategy and OPM policy.

Veterans' Preference:
  • Veterans' preference points are added to the passing score of candidates eligible for either 10-point or 5-point preference.
  • Qualified disabled veterans with a 10% or more service-connected disability are placed at the top of a certificate of eligibles regardless of score (except for scientific and professional positions at GS-9 or above grade levels). This position is not considered scientific/professional.
  • Ties in ratings are broken by veterans' preference eligibility, that is, preference eligible candidates are listed ahead of non-preference eligibles within each rating. For example, a 5-point preference eligible with a score of 94.0 is listed ahead of a non-preference eligible with the same score. View information on https://www.fedshirevets.gov.
Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under I/CTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

To preview the application questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13090705

Cybersecurity and Infrastructure Security Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure against the threats of today, while working with partners across all levels of government and in the private sector to secure against the evolving risks of tomorrow. CISA's mission includes protecting the Federal Government's networks and physical infrastructure, to helping entities in the public and private sectors manage potential risk, to enhancing public safety communications at all levels of government. CISA's multi-faceted mission is home to a wide range of career fields including cybersecurity, program management, business administration, communications, and data science.

Joining CISA means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security; we Defend Today, Secure Tomorrow.

Agency contact information

Latreisha Hamilton
Email
latreisha.hamilton@cisa.dhs.gov
Address
Cybersecurity and Infrastructure Security Agency
1110 N Glebe Rd
Arlington, VA 22201
US

Visit our careers page

Learn more about what it's like to work at Cybersecurity and Infrastructure Security Agency, what the agency does, and about the types of careers this agency offers.

https://www.cisa.gov/careers

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