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Regional Support Services Office Manager

Department of the Navy
Commander, Navy Installations Command
NDW Naval Support Activity Washington N94

Summary

Incumbent directs administrative support for the major programs of Fleet and Family Readiness (FFR) across MD, DC, and Northern VA. Supported programs include Navy Housing, Galley, MWR, FFSP, CYP, and VFQ. Key functions encompass data analysis, marketing; finance (APF/NAF), planning and management of Information Technology and Management Information System (IT/MIS) applications, Customer Oriented Enterprise (COE); training; strategic planning, and business process improvement.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$68.96 - $73.55 per hour
Pay scale & grade
NF 5
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
27-13093055
Control number
889365900

This job is open to

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Clarification from the agency

Must be a U.S. citizen

Duties

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Duties include but not limited to:

  • Supervises a diverse NAF/APF workforce, providing direct oversight to key functional leads and second-level supervision to 25 staff in finance, IT, marketing, facilities, and administration. Establishes priorities, balances workloads, evaluates performance, and directs hiring and disciplinary actions. Promotes professional development, employee incentive programs, and EEO philosophies, ensuring strict adherence to merit principles and fair personnel practices.
  • Fiscal responsibility for APF and NAFI controls exceeding $60M annually and overall management support of both NAF & APF direct and reimbursable resources exceeding $62M annually.
  • Principle POC for N9 NAFI & APF accounting, budget and resource management; NAFI and APF acquisition and asset/inventory management; NAFI personnel; APF position control; employee training; marketing and communications; NAFI Management Information Systems/Computer/Point of Sale/Web systems support; management analysis; business process re-engineering and metrics; administration; and customer oriented enterprise services.
  • Coordinates budget requirements with Regional Program Directors and provides general guidance for preparation of the annual operating budget. Monitors and provides technical advice involving management planning, cost control, coordination of work force and resources, and providing expert advisory services to senior agency military and civilian management regarding cognizant programs.
  • Responsible for direction, formulation, implementation and regional management for the business plan, policies, operating procedures, partnerships, personnel and resource management for successful delivery of services. Prepares long and short-range broad scope planning guidance in accordance with broad program policies and objectives.
  • Directs all N9 regional support that includes Non-Appropriated Fund (NAF) and Appropriated Fund (APF) Finance, Accounting, Budget and Resource Management; NAF and APF Acquisition and Asset/Inventory Management; Information Systems, Point of Sale and Computer Support; Marketing; and Customer Oriented Enterprise Services.
  • Directs Functionality Assessment processes for Regional FFRP operations. Employs business process reĀ­engineering tools (i.e. mapping, surveys, focus groups, contract support) to reduce costs, improve efficiency and program effectiveness. Responsible for tracking compliance with financial, personnel and program support controls for all programs within Region.
  • Solicits input from F&FR Program Managers regarding internal short/long range goals, objectives and program standards. Monitors programs to ensure standards are met or exceeded. Routinely evaluates and reviews ongoing programs and provides Program Managers with guidance to promote and facilitate procedures that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the activity.
  • Incumbent oversees, develops, and executes a comprehensive marketing program including publicity, promotions advertising and interactive web pages and social networking. Regularly briefs and reports regarding marketing initiatives and related activities.
  • Ensures that all Regional N94/N9 facilities meet established fire, safety, security and sanitation guidelines. Ensures timely action to correct deficiencies as needed.
  • Serves as regional command representative on major claimants' integrated process teams, boards, and planning conferences. Manages complex functional areas, including resources, finance, IT systems, contracts, and procurement. Establishes regional inter-service initiatives to improve efficiencies, representing leadership in operations, negotiations, and new construction.

Requirements

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Conditions of employment

  • Must be a U.S. citizen and possess or be able to obtain a Secret security clearance.
  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have or be able to obtain and maintain a driver's license at time of hire.

Qualifications

Applicant qualifications are evaluated primarily through the submitted resume. To qualify, your resume must clearly and specifically detail the experience, knowledge, and skills required to perform these duties.

A qualified candidate possesses the following:

  • Have a minimum of five years of progressively responsible, specialized experience providing administrative, financial, and/or operational support to Quality of Life (QoL) Programs for the Department of the Navy or any service component equivalent.
  • Knowledge of advanced management, organizational principles and practices, comprehensive knowledge of planning, programming, budgeting regulations, guidelines and processes, cost and profitability analysis, internal controls, audit systems, procurement, cost controls, performance tracking and facility management.
  • Expert knowledge and broad executive experience of Federal and Navy goals, principles, functions, policies, laws and regulations pertaining to N9 services.
  • Expert knowledge and experience in financial management, structure, programs, mission, and function of both APF & NAF organizations requiring compliance; program execution; multiple funding types and sources to include non-appropriated internally generated; non-appropriated contract/loan amortization; appropriated direct; and appropriated indirect (O&MN NRNW), BUPERSINST 3500.1 and other higher authority instructions (UFM funding practices).
  • Extensive knowledge of and experience in multi-command/claimant/resource (NAF & APF) program management, organization development, implementation and evaluation.
  • Demonstrates mastery of large command/regional program management of NAF/APF quality of Life program support.
  • Ability to plan, organize and carry out analytical studies for all N9 areas on a regional basis.
  • Strong knowledge of the principles and practices of human resources management under both Federal Civil Service and non-appropriated fund (NAF) system. Understanding of Navy Region EEO, Affirmative Action plan, safety and security policies.
  • Expert knowledge of procurement policies and procedures related to material acquisition programs/inventory requirements.
  • Excellent knowledge of analytical and evaluative methods and techniques to write and produce materials to convey and clarify operations/program activities.
  • Strong ability to communicate both orally and in writing.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Resumes will be reviewed against the eligibility and qualification criteria listed in this announcement. Applicants will be rated on their demonstrated knowledge, skills, and abilities (KSAs) using a predetermined scoring rubric. The best-qualified applicants will be referred to the hiring manager.

Commander, Navy Installations Command

CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the FFR Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR) throughout the FFR Program worldwide.

NDW Naval Support Activity Washington N94

Agency contact information

NDW NAF HR
Email
ndwnafhr@us.navy.mil
Address
NDW Regional Office
47402 Buse Road, Bldg. 467
Patuxent River, MD 20670
US

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