Clarification from the agency

Appointment to this position is restricted to veterans' preference eligibles unless there are no qualified preference eligibles available. Appointments will be accepted from non-preference candidates, but they will not be considered unless the preference eligible list is exhausted. This announcement is open to U.S. Citizens or Nationals. Career transition eligibles (CTAP, ICTAP, RPL) in the local commuting area may also apply.

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This position supervises the custodial/janitorial work in the Gateway Arch, Visitor Center, and Museum of Westward Expansion, the Old Courthouse, Dispatch Center, and the Grounds Maintenance and Ranger Station Facility.

At the full performance level (WS-04) the major duties will include, but are not limited to:

1. Coordination with the Facilities Operations Supervisor, developing and directing the overall housekeeping program, determining maintenance, personnel, supply, and safety requirements.
2. Preparing and developing budget utilizing formats required by management. Providing detailed costs for personal services, materials and equipment.
3. Preparing requisitions to include detailed specifications when needed for materials, tools, services, and equipment, and tracks inventory and maintains costs records of all purchases.
4. Determining duties of subordinate personnel, developing Position Descriptions and Performance Standards, and counseling subordinates on performance and conduct in relation to those standards. Prepares annual performance standards for employees, provides periodic feedback, and completes annual performance reports for all.
5. Resolving complaints of employees if possible and within scope of knowledge. Works with Supervisor on complex issues. Independently implements minor disciplinary measures such as warnings and reprimands.
6. Identifying training and developmental needs of employees; and providing or making provisions for such.

Conditions of employment

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
• You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
• You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
• You must be at least 18 years of age or older and possess a valid state driver's license to operate government vehicles.
• This is a supervisory position that may require completion of a supervisory probationary period.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

All qualifications must be met by the closing date of this announcement - 10/26/2026 - unless otherwise stated in this vacancy announcement.

To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors:

1. Ability to Lead or Supervise (SCREEN OUT)
2. Work Practices (including keeping things neat, clean, and in order)
3. Ability To Use and Maintain Tools and Equipment
4. Dexterity and Safety
5. Ability to Interpret Instructions, Specifications, etc.

Your resume must show that you have assisted in leading a team in custodial services and motor vehicle operations including:

• Have had some input into the hiring of custodial employees and their performance.
• Performed custodial services including solid waste and recycling collection.
• Assisted in ensuring custodial services are performed to standards.
• Given some input in establishing and adjusting work assignments and routes to ensure custodial services are provided where and when needed.
• Performed janitorial services including use of tools, techniques and the safe handling and storage of chemicals.
• Given input to maintaining an inventory of custodial supplies and safely handling, storing and transporting materials.

If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration.

In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job.

• Experience should be clearly described and documented in your resume.
• Your resume must support your response to the assessment questionnaire, and if it does not, your application will be marked as not eligible.
• The qualifications reviewer will not assume performance of such duties by Job Titles alone.
• Address your knowledge, skills and/or abilities in the areas shown in the job-related factors.

You must meet at least 2 points on the screen-out element(s) and obtain an average of at least 2 points on all of the job elements to be considered qualified for this position.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category. Under Category Rating, candidates will be rated and ranked into the following categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position

• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job

• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies and/or job elements:

• Ability to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading)
• Ability to Lead or Supervise
• Ability to Use and Maintain Tools and Equipment
• Dexterity and Safety
• Work Practices (Including Keeping Things Neat, Clean, and in Order)

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.