The Lead Medical Supply Technician (Sterile Processing) serves as a key leadership figure within the Sterile Processing Service (SPS), supporting the SPS management team by overseeing daily operations, guiding staff, and ensuring adherence to established protocols and quality standards.
Summary
The Lead Medical Supply Technician (Sterile Processing) serves as a key leadership figure within the Sterile Processing Service (SPS), supporting the SPS management team by overseeing daily operations, guiding staff, and ensuring adherence to established protocols and quality standards.
NOTE: The 2-page Resume requirement does not apply to this position.
Area of Consideration: Current, Permanent, VA Caribbean Healthcare System employees only including employees of the Veterans Canteen Service (VCS) and Community Based Outpatient Clinics.
Is in charge of making the Medical Supply Technicians' staff work assignment, corrects & redirects staff while performing duties, monitors progress toward completion of assigned tasks. The Lead is responsible for all activities that occur in his/her area of responsibility within the department during their tour of duty.
On a regular and recurring basis, lead duties in this position consist of the following:
- Distributes and balances the workload among staff to ensure timely reprocessing and to ensure that each employee has enough work to keep busy. Assess quality and quantity of work produced by each employee.
- Keeps in touch with the status and progress of work and makes day-to-day adjustments in accordance with established priorities.
- Reports on expected time of completion of work and maintain records of work accomplishments and time expended. Prepares production reports as requested.
- Instruct employees in specific tasks and job techniques and make available written instructions and reference materials as necessary.
- Provides on the job training to new employees, new procedures, or accomplishments of new projects' tasks.
- Maintains current knowledge and answer questions to other employees on procedures, policies, directives, etc. May obtain needed information or decisions from the supervisor on problems that arise or backlogs that cannot be disposed promptly.
- Spot checks work in progress and assists in reviewing completed work to see that instructions, work sequences, procedures, methods, and deadlines have been met.
- Participates in Operating Room daily huddles in coordination with the Program Manager Coordinator as part of coordination of surgical procedures.
- Amend or reject work not meeting established standards. Refers to the supervisor questions or issues not covered by standards and/or problems in meeting performance standards.
- Monitors working conditions such as, ventilation, lighting/illumination, safety, etc.
- May inform employees of available services and employee activities.
- Will resolve simple, informal complaints of employees, but refer other situations to the supervisor.
- Reports to the supervisor on performance, progress, and training needs of employees.
- Completes competencies for MSTs, as delegated.
- Reports to supervisor employees on behavior problems
In addition to the experience above, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSA's) below:
1. Ability to instruct staff on the correct procedures and protocols for completing assignments.
2. Skill in communicating with staff to ensure compliance with written directives, rules and regulations.
3. Skill in interpersonal relationships in dealing with employees, team leaders, and managers.
4. Knowledge of sterility principles in order to instruct staff on decontamination procedures.
5. Ability to lead individuals, manage priorities, and schedule work assignments.
Work Schedule: Rotating Shifts, Weekends and Holidays, coverage for CBOCs as needed. Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases . When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 61426F Permanent Change of Station (PCS): Not Authorized.
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Must pass pre-employment physical evaluation/examination.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
Basic Requirements: To qualify for appointment to this position, all applicants must possess the following:
Citizenship - You must be a citizen of the United States
English Language Proficiency - English Language Proficiency - You must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3j.
Experience and/or Education -
Experience - Six months of experience that demonstrates the ability to perform the work or provides an understanding of the work; OR
Education - One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; OR
Experience/Education Combination - Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: GS-07 Lead Medical Supply Technician (Sterile Processing)
Experience. One year of experience equivalent to the next lower grade level.
In addition to the experience above, the candidate must demonstrate the following KSAs:
1. Ability to instruct staff on the correct procedures and protocols for completing assignments.
2. Skill in communicating with staff to ensure compliance with written directives, rules and regulations.
3. Skill in interpersonal relationships in dealing with employees, team leaders, and managers.
4. Knowledge of sterility principles in order to instruct staff on decontamination procedures.
5. Ability to lead individuals, manage priorities, and schedule work assignments
Preferred Experience:
Completion of SPS Level 1 training in TMS must be done within 90 days after being hired, preferred.
Previous experience as lead MST or covering as lead MST, preferred.
Experience in management of endoscopes reprocessing, preferred.
Experience in identifying, managing, cleaning and/ or high- level disinfecting surgical instruments, preferred.
Knowledge and experience in identifying and managing Orthopedic instrumentation, preferred.
Approved professional agency certification for sterile processing, preferred.
Physical Requirements: See VA Directive and Handbook 5019
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Creditable Experience: Knowledge of Current Medical Supply Technician (MST) Practices: To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with Medical Supply Technician (MST) responsibilities. Experience satisfying this requirement may be paid/non-paid employment as a Medical Supply Technician (MST).
Quality of Experience: Qualifying experience must be at a level comparable to Medical Supply Technician (MST) experience at the next lower grade level of the position being filled. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
FOR INTERNAL EMPLOYEES:
1. Resume, required. Your RN experience and duties must be reflected on your resume to include hours worked per week and specific dates of employment (i.e., month/year to month/year or month/year to present), see checklist.
2. Copy of your most recent (less than a year) SF-50, "Notification of Personnel Action" showing grade and step, required.
3. Responses to the Online Assessment Questionnaire, required.
4. Copy of Diplomas or Copy of Official CollegeTranscripts or Certification of Degree s as applicable, required.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
Cover Letter
Long-form resume/Curriculum vitae (CV)
Other (1)
SF-50/ Notification of Personnel Action
Transcript
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13084770.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
San Juan VA Medical Center
10 Calle Casia
San Juan, PR 00921
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
FOR INTERNAL EMPLOYEES:
1. Resume, required. Your RN experience and duties must be reflected on your resume to include hours worked per week and specific dates of employment (i.e., month/year to month/year or month/year to present), see checklist.
2. Copy of your most recent (less than a year) SF-50, "Notification of Personnel Action" showing grade and step, required.
3. Responses to the Online Assessment Questionnaire, required.
4. Copy of Diplomas or Copy of Official CollegeTranscripts or Certification of Degree s as applicable, required.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
Cover Letter
Long-form resume/Curriculum vitae (CV)
Other (1)
SF-50/ Notification of Personnel Action
Transcript
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13084770.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
San Juan VA Medical Center
10 Calle Casia
San Juan, PR 00921
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.