Skip to main content
U.S. flag

User Experience Architect (Hiring Event)

Department of Defense
National Geospatial-Intelligence Agency

Summary

User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. They lead web-based design activities, including gathering, validating, analyzing, and defining requirements; conducting research and best practice reviews; performing user engagements and testing (e.g., interviews, site navigation); and creating prot

Overview

Help
Location
Many vacancies in the following location:
Work site options
Telework eligible
No
Relocation expenses reimbursed
No
Salary
$85,447 - $158,322 per year
Pay scale & grade
IA 03
Promotion potential
03
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Full Time
Travel Required
Not required
Appointment type
Permanent - This is a permanent position.
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Drug test
Yes
Security clearance
Sensitive Compartmented Information
Announcement number
20270016
Control number
889028000

This job is open to

Help

Clarification from the agency

External Applicants Only

Duties

Help

ADDITIONAL INFORMATION: Serves as a member of the Security and Installations (SI) team, delivering enterprise applications, workflow automation, and modern collaboration solutions that improve business operations and user experience for SI and NGA stakeholders. Focuses on organizing, modernizing, and sustaining business applications and content structures that improve access to information and reduce reliance on outdated legacy solutions.

Provides expertise in organizing and sustaining enterprise content, applications, and workflows within SharePoint Online and the broader Microsoft 365 environment. Supports assessment, documentation, and transition of legacy or semi-custom applications, workflows, and web capabilities, including solutions built with Nintex, Nitro Studio, and custom SharePoint tools. Assists with migration planning that accounts for business continuity, governance, user adoption, and long-term sustainment. May also use HTML, CSS, JavaScript, and Python to support transition activities, maintain existing capabilities, and extend functionality where needed.

Supports the use of Microsoft 365 Power Platform, including Power Apps and Power Automate, to develop scalable applications and automate workflows aligned to SI mission needs. Works closely with SI leadership, business owners, customers, and technical partners to identify modernization opportunities, define requirements, and deliver solutions that improve efficiency, standardization, and mission support.

Requirements

Help

Conditions of employment

  • US Citizenship is required.
  • Designated or Random Drug Testing required.
  • Security Investigation

SPECIAL INFO:
As a condition of employment at NGA, persons being considered for employment must meet NGA fitness for employment standards.

- U.S. Citizenship

- Security Clearance - Top Secret /Sensitive Compartmented Information (SCI)

- Polygraph & Drug Test

- Direct Deposit

- Trial Period during which we will evaluate your fitness and whether your continued employment advances the public interest. We may consider: performance conduct; needs and interests of the agency; and whether your continued employment would advance organizational goals of the agency or the Government and the efficiency of the Federal service

SPECIAL REQUIREMENTS:
You must be able to obtain and retain a Top Secret security clearance with access to SCI. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, or unescorted access to SCIFs.

Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714, on an annual basis in order to determine continued eligibility. Failure to comply may negatively impact continued access to Top Secret information, Information Systems, SAP, or unescorted access to SCIFs.


NGA utilizes all processes and procedures of the Defense Civilian Intelligence Personnel System (DCIPS). Non-executive NGA employees are assigned to five distinct pay bands based on the type and scope of work performed. The employee's base salary is established within their assigned pay band based on their unique qualifications. A performance pay process is conducted each year to determine a potential base pay salary increase and/or bonus. An employee's annual performance evaluation is a key factor in the performance pay process.

This position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are an external applicant claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must self-identify your eligibility.

Qualifications

MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement:

Demonstrated experience designing, developing, and supporting business solutions using the Microsoft 365 Platform including SharePoint Online and Power Platform (Power Apps, Power Automate, and Power BI)
Extensive experience working with legacy SharePoint 2019 and SharePoint Subscription Edition (SPSE) with JSLink technology to be able to complete a migration on multiple fabrics.
Demonstrated ability to engage with customers, stakeholders, and leadership to identify needs, define requirements, and deliver user-focused solutions, and support the use of trusted data for decision-making
Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment
Demonstrated experience with records management principles as an information officer to lead and consult other team members in office record plan and annual inventory.

EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Human-Computer Interaction, Information Science, User Experience Design, Interaction Design, Visual Communication Design, Computer Science, Statistics, Psychology, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience working in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. -AND- IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

DESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired:

Working knowledge of legacy or complementary workflow and forms tools such as Nintex and Nitro Studio
Experience working in a dynamic, multi-tasking environment with the ability to adapt quickly to changing priorities, requirements, and deadlines
Demonstrated ability to modernize or transition legacy business applications, workflows, and reporting solutions to more sustainable enterprise platforms
Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants are not required to submit a cover letter for employment consideration with the National Geospatial-Intelligence Agency. However, a cover letter is recommended. Applicants will have the option to attach a cover letter in the Qualifications - Attachments step of the online application.

APPLICANT EVALUATION PROCESS:

1) All applicants will be evaluated using the Mandatory Qualification Criteria,

2) Qualified applicants will then be evaluated by an expert or panel of experts using a combination of qualification criteria to determine the best-qualified candidates,

3) Best-qualified applicants may then be further evaluated through an interview process.

Military retiree applicants, if selected, may be impacted by the 180-day appointment restrictions of DODI 1402.01. HD personnel will provide additional information if applicable.

Applicants are encouraged to carefully review the Assignment Description, Additional Information Provided By the Selecting Official, and the Qualification Requirements; and then construct their resumes to highlight their most relevant and significant experience and education for this job opportunity. This description should include examples that detail the level and complexity of the performed work. Applicants are encouraged to provide any education or degree information referenced in the announcement that is relevant. If education is listed as a mandatory requirement, only degrees obtained from an institution accredited by an accrediting organization recognized by the Secretary, US Department of Education will be accepted. You must use the NGA resume builder and limit your resume to 2 pages.

In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or re-determined annuity for the reemployment period. Discontinued service retirement annuitants (i.e., retired under section 8336(d)(1) or 8414(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD Instruction 1400.25, Volume 300). Reemployed annuitants must meet additional selection criteria as outlined in the DODI 1400.25, v300.

All candidates will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, or sexual orientation.

NGA provides reasonable accommodations to applicants with disabilities. Applications will only be accepted online. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at recruitment@nga.mil. The decision on granting reasonable accommodation will be on a case-by-case basis.

National Geospatial-Intelligence Agency

Agency contact information

Recruitment
Phone
571-557-1999
Email
Recruitment@nga.mil
Address
NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Mailstop: S44-HDR
7500 GEOINT Drive
Springfield, VA 22150
US

Visit our careers page

Learn more about what it's like to work at National Geospatial-Intelligence Agency, what the agency does, and about the types of careers this agency offers.

https://www.nga.mil/about/pages/default.aspx

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.