As a Program Manager for Outreach, you will serve as the primary agency point of contact for facilitating the coordination, planning, and execution of OCC external outreach events and programs to minimize redundancy, maximize resource use, and promote consistent messaging across all OCC external outreach activities.
Comptroller's Office and Chief of Staff
Banking Relations
Summary
As a Program Manager for Outreach, you will serve as the primary agency point of contact for facilitating the coordination, planning, and execution of OCC external outreach events and programs to minimize redundancy, maximize resource use, and promote consistent messaging across all OCC external outreach activities.
Comptroller's Office and Chief of Staff
Banking Relations
Coordinate with senior OCC management and a broad range of external stakeholders, including regulated and non-regulated financial institutions, trade and professional associations, community and consumer groups, academia, and other federal and state government agencies, to ensure a consistent outreach approach that supports the agency's mission, objectives, and key initiatives.
Advise and assist OCC executives and managers on outreach planning to support business objectives, policies, and programs.
Plan, organize, and evaluate outreach program effectiveness and recommend program and policy changes to address program opportunities.
Provide guidance to other OCC divisions and support a wide range of outreach program activities including developing talking points and other supporting materials for outreach events, and hosting, speaking at, or participating in in-person events, webinars, conference calls, or other virtual events.
Oversee the agency's centralized outreach system which facilitates the intake, review, coordination and disposition of outreach requests by appropriate agency stakeholders.
Serve as the principal staff member responsible for managing and administering the day-to-day operations of the Bank Director Workshop program.
Plan, coordinate, and execute all aspects of program delivery, including management of instructor cadres, oversight of curriculum content and instructional materials, workshop scheduling, logistical planning, and onsite program administration.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).
Complete a one-year probationary period (unless already completed).
Complete a one-year supervisory or managerial probationary period (unless already completed).
Complete a background investigation (unless already completed).
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Travel occasionally to attend conferences and/or training.
Obtain and use a Government-issued charge card for business-related travel.
File an OCC Financial Disclosure Form.
Complete a financial disclosure review and resolve any ethics issues.
Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include:
Experience coordinating outreach/banker education campaigns for an agency. AND
Experience developing or coordinating plans, measurements, and reports related to agency Outreach/Banker Education activities.
The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.
Education
Education cannot be used to qualify for this position.
Additional information
This position is excluded from the bargaining unit.
Salary range includes 25.72%geographical pay.
The candidate selected for this position may be credited with directly-related non-Federal experience for annual leave purposes if eligible and considered appropriate.
Click all links in this vacancy announcement to view additional information and instructions.
Must be a U.S. citizen or U.S. National - Please refer to "Conditions of Employment."
Click "Print" to review the entire announcement before applying.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.
Optional Essay Questions: Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility.
All newly appointed employees to the excepted service are subject to a trial period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the trial period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the trial period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
As a condition of employment for accepting this position, you will be serving in a position in Schedule Policy/Career of the excepted service. You will obtain competitive status after two years of service in this position, if applicable. Your employment in this position will be at-will. Merit Systems Protection Board (MSPB) appeals of adverse actions concerning performance, discipline, and other matters arising under chapters 23, 43, and 75 of title 5, United States Code will not be available to an individual serving in this position. Prohibitions on prohibited personnel practices will be enforced by the Chief Counsel's Office and not the Office of Special Counsel.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.
Minimum Qualifications: Once the application process is complete, Human Resources or Subject Matter Expert (SME) will review the first two pages of your resume and supporting documentation to determine whether you meet the minimum job qualifications.
Structured Interview: After it has been determined that you meet the minimum qualifications, Subject matter experts (SMEs) may evaluate you through a structured interview to determine your technical qualifications for this position based on the required competencies.
Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.
Rating:Your application package will be evaluated in the following areas:
External Relations
Oral Communication
Partnering
Planning/Organizing
Program Analysis and Evaluation
Program Management
Project Management
Strategic Outreach Planning
Written Communication
Your application package will be rated and ranked among others based on your experience, education, training, performance appraisals and awards relevant to the duties of this position.
Current OCC employees must have a performance rating of at least Fully Successful (i.e., Level 3) to be eligible for promotion.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP), you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must receive a score of 85 or higher.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application package includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document.
RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review Resume Tips.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP for eligibility and a detailed list of required documents.
OPTIONAL DOCUMENTS: In addition, you may submit the following:
- Cover letter
- Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting).
The following instructions outline our application process. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. We are available to assist you during business hours (8:00 a.m. - 4:00 p.m. Eastern Standard Time, Monday - Friday). If applying online poses a hardship, you must contact us by noon Eastern Standard Time on the announcement's closing date. If you are unable to apply online, you must request an alternative application which is available from the Human Capital Office. Please contact Tyler Bruce at Tyler.Bruce@occ.treas.gov or 202-649-6665 to obtain an alternative application.
If you require a reasonable accommodation for disability during any part of the application and hiring process, please contactLaToya Wilson by phone at 202-649-6322 or by email at LaToya.Wilson@occ.treas.gov. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. You must contact us by 5:00 p.m. Eastern Time on the announcement's closing date to request accommodation. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Ms. Wilson is not the point of contact for questions about the vacancy announcement.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the Announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Capital Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
COMPTROLLER'S OFFICE
400 7th Street SW
Washington, DC 20219
US
Next steps
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application package includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document.
RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review Resume Tips.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP for eligibility and a detailed list of required documents.
OPTIONAL DOCUMENTS: In addition, you may submit the following:
- Cover letter
- Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting).
The following instructions outline our application process. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. We are available to assist you during business hours (8:00 a.m. - 4:00 p.m. Eastern Standard Time, Monday - Friday). If applying online poses a hardship, you must contact us by noon Eastern Standard Time on the announcement's closing date. If you are unable to apply online, you must request an alternative application which is available from the Human Capital Office. Please contact Tyler Bruce at Tyler.Bruce@occ.treas.gov or 202-649-6665 to obtain an alternative application.
If you require a reasonable accommodation for disability during any part of the application and hiring process, please contactLaToya Wilson by phone at 202-649-6322 or by email at LaToya.Wilson@occ.treas.gov. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. You must contact us by 5:00 p.m. Eastern Time on the announcement's closing date to request accommodation. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Ms. Wilson is not the point of contact for questions about the vacancy announcement.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the Announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Capital Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
COMPTROLLER'S OFFICE
400 7th Street SW
Washington, DC 20219
US
Next steps
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
