This position is assigned to the Family Readiness Division; Fleet and Family Support Program; Commander, Navy Installations Command. CNIC is an Echelon II activity directly reporting to the CNO. The mission of the FFSP is to provide information and referral, education and training, primary prevention, counsel and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency. The purpose of this position is to oversee all aspects of the Family Advocacy Program.
This position is assigned to the Family Readiness Division; Fleet and Family Support Program; Commander, Navy Installations Command. CNIC is an Echelon II activity directly reporting to the CNO. The mission of the FFSP is to provide information and referral, education and training, primary prevention, counsel and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency. The purpose of this position is to oversee all aspects of the Family Advocacy Program.
Salary is inclusive of locality pay.
Please see the "Who may apply" section under the qualification section.
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
Duties include but are not limited to:
Organizes, sets, and monitors workflow of FAP. Establishes performance standards for subordinates; evaluates staff and conducts supervisory counseling sessions when necessary; conducts performance evaluations of staff. Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission. Approves and authorizes leave and timecards. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages set development, initiates classification, reclassification, and recruitment actions, and tracks personnel actions to ensure timely completion. Interviews and is selecting official for the FAP. Assures equity in recommending and determining selections, assignments, training and promotions, discipline and awards to employees. Identifies employee benefits, services, and work related activities. Ensures subordinates are aware of and participate in team planning and play integral roles in developing final team products. Leads subordinates in assessing strengths and weaknesses and leads subordinates in exploring work methods, processes, and procedures.
Designs, implements, and monitors FAP employee's incentive programs, employee development, and mentoring programs to produce effective employee performance and to achieve FFSP mission and objectives.
Institutes risk management procedures to include routine Ongoing Professional Practice Evaluation and Focused Professional Practice Evaluation, in consultation with Regional Counseling and Advocacy Program (CAP) staff, when a clinical provider exhibits negative quality assurance or risk management trends. Promptly notifies regional CAP staff of clinical provider incompetence, impairment or allegations of professional misconduct by subordinate FAP clinicians.
Directs through subordinate federal employees all activities related to FAP. Provides government oversight of contract deliverables within the FAP. Plans, assigns, and directs specific work through direct contact with staff members and through regularly scheduled meetings. Assures optimum management of activities through a continuous review of accomplishments against established objectives. Reviews and evaluates the FAP program areas to improve existing programs and to offset negative trends.
Responsible for carrying out Equal Employment Opportunity (EEO) policies and communicating support of these policies to subordinates; assuring equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to employees; cooperating and participating fully in the development of an Affirmative Action Plan and efforts regarding staffing, motivation, and training to develop all employees; ensuring minorities and women are considered for training opportunities and are nominated/appointed to boards and committees; and coordinating efforts with EEO officials during the development and execution of policies affecting civilian personnel. Ensures all laws and regulations concerning Merit Systems Principles and Prohibited Personnel Practices are adhered to.
Responsible for oversight of all aspects of the FAP to include case management, clinical intervention, victim advocacy, prevention/education, and home visitation services. Responsible for ensuring FAP compliance and adherence to FAP certification standards. Identifies gaps in existing services and provides results and program recommendations to the FFSC Site Director and/or Regional Quality Assurance Program Coordinator or Regional Counseling and Advocacy Program Coordinator. Identifies problems in administrative procedures that affect the provision of FAP services and provides results and recommendations to Supervisor, and the Regional Quality Assurance Program Coordinator.
Maintains necessary program and administrative materials and files; develops available policies, procedures and directives, and instructions from the FFSC Director to subordinates. Identifies and advocates for resources as well as for information and decisions on major work issues. Estimates and reports to supervisor and subordinates on progress in meeting FAP milestones and deadlines.
Performs other duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
0101 Series:
A four (4) year course of study in an accredited college or university leading to a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position. OR Four (4) years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
0180 Series:
A doctoral degree (Ph.D. or equivalent) directly related to full professional work in clinical psychology
OR
0185 Series:
Amaster's degree in social work from a school accredited by the Council on Social Work Education
AND
The incumbent shall be Tier III qualified as outlined in Navy FFSP Credentials Review and Clinical Privileging requirements. These include:
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.
The complete application package must be submitted by 11:59 PM (EST) on 10/22/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13086067It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.