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IT Specialist (Network Services)

Department of Defense
Defense Information Systems Agency
DISA - WHITE HOUSE COMMUNICATIONS AGENCY

Summary

This position is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure.

This position is for DISA White House Communications Agency at Joint Base Anacostia-Bolling, District of Columbia. This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Salary
$121,785 - $158,322 per year
Pay scale & grade
GG 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Sensitive Compartmented Information
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CES-DISA-13087317-26KEB
Control number
888851000

This job is open to

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Clarification from the agency

Open to U.S. Citizens.

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Duties

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  • Responsible for directing, coordinating, and managing daily enterprise IT operations center, executive-level communications, and current organizational operations.
  • Coordinates cross-functional troubleshooting efforts between network engineering, cybersecurity service providers, and external mission partners to ensure rapid restoration of degraded services.
  • Synthesizes complex technical IT data into operational impact assessments, evaluating network events and cyber threats to determine their effect on mission readiness.
  • Translates highly technical IT and cybersecurity metrics into clear, plain-language operational terms for non-technical commanders and decision-makers.
  • Develops, reviews, and refines local Standard Operating Procedures (SOPs), Tactics, Techniques, and Procedures (TTPs), and battle drills for the Operations Center to ensure alignment with agency-wide IT frameworks.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Drug Testing Position.
  • Recall/On Call 24/7 Position
  • Males born after 12-31-59 must be registered or exempt from Selective Service.
  • In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
  • This position may require the incumbent to work an alternative or shift work schedule outside of scheduled duty hours.
  • The incumbent of this position must be cleared to the level of Top Secret Presidential Support, Special Background Investigation, access for Sensitive Compartmented Information and Category Two, Presidential Support Duty Access.
  • This is a Top Secret/SCI position with Yankee White.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

  • Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
  • Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
  • Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
  • Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.
Qualifying Experience:
To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience in designing, operating, or troubleshooting global enterprise network infrastructures by analyzing routing protocols, transport-layer services, cloud-based architectures, and server-to-endpoint interdependencies.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Additionally, prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Sensitive Compartmented Information (SCI) based upon a Single Scope Background Investigation (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White - Category II, minimum).

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.

If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.

Education

There is no substitution of education for the Qualifying Experience at the GG-13 grade level.

Additional information

  • This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
  • If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
  • This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
  • A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service, during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • Telework availability will be based upon the mission requirements and supervisory determination.
  • We may use this announcement to fill additional vacancies within 90 days of the closing date.
  • Moving costs MAY be paid.
  • Recruitment, relocation, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
  • Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
  • For more information on veterans' preference click here.
  • The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
  • This position is NOT subject to the limitations imposed by the DOD Priority Placement Program per Secretary of Defense Memorandum dated 09 MAR 2018.
  • For more information regarding qualifications requirements please click here.
  • You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
  • For more information on the Cyber Excepted Service Personnel System, click here.
  • If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

Competencies:

  • Operations Support
  • Information Systems/Network Security
  • Communication

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13087317

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

Defense Information Systems Agency

If you want to do interesting and challenging work and to make a contribution to national defense, WHCA is a great place for you.

WHCA provides secure and reliable communications and computing support that enable the President and our military forces to communicate globally through voice, video, and data transmission. WHCA is a leader within the Federal Government in implementing "people programs" and offers a broad range of quality-of-life and training programs. Go to www.disa.mil for more information.

Prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Sensitive Compartmented Information (SCI) based upon a Single Scope Background Investigation (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White - Category II, minimum).

This position is NOT subject to the limitations imposed by the DOD Priority Placement Program per Secretary of Defense Memorandum dated 09 MAR 2018.

This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. Positions in the Cyber Excepted Service are positions necessary to carry out and support the mission of the United States Cyber Command.

Agency contact information

HR Customer Care Center
Phone
(317) 212-0454
Email
dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil
Address
DISA - WHITE HOUSE COMMUNICATIONS AGENCY
6910 Cooper Road
Fort Meade, MD 20755
US

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http://www.disa.mil/

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