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Cashier

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration, Northern California Healthcare System

Summary

This position is located at the Department of Veterans Affairs, Veterans Integrated Service Network (VISN) 5, Health Services Area (HSA) 5.2 and serves VA Northern California Health Care System (VANCHCS). VANCHCS is the 8th largest VA Health Care System in the country serving VISN 5. The VANCHCS is a Level 1a complexity healthcare system and ranks among a complex system in the Veterans Affairs serving VISN 5, HSA 5.2.

Overview

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Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$63,081 - $82,007 per year
Pay scale & grade
GS 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position. The Cashier will be required to travel offsite to the bank to make deposits, go to Community Living Centers to retrieve patient funds, and attend meetings and/or training as determined by the Supervisor.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSW-13089789-27-MM
Control number
888680600

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Duties

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The primary purpose of the position is to provide Agent Cashier services for the VANCHCS. The incumbent is the principal Agent Cashier for the station, which includes the outpatient clinics at Martinez, Stockton, Modesto, Fairfield, Fairfield, Mare Island, McClellan, and the Sacramento Medical Center at Mather. The incumbent is not bonded for loss and is accountable for a cash advance of $5000, which may be increased or decreased based on the facility's collection and disbursement activity.

The incumbent serves as the Agent Cashier in support of Fiscal Service. The incumbent is responsible for the proper disbursement and collection of public and private funds and maintaining the cash advance in accordance with VA and U.S. Treasury regulations. The incumbent is required to be independent, receiving a very minimal amount of supervision. Flexibility, resourcefulness, diplomacy, and creativity are required traits for providing superior customer service. The duties and responsibilities include but are not limited to the following:

  • Documents financial transactions to assure a proper audit trail. Reviews pending items and ensures that follow-up action is taken on all items pending for excessive periods of time.
  • Is responsible for transactions involving the disbursement and receipt of funds, must be knowledgeable in the structure of applicable appropriations, object classes, standardized accounts and fund control points in order to ensure proper charges and credits.
  • Performs reconciliation of discrepancies in balancing accounts which involves the recount of total and subtotals of the cash and cash items, and the review for accuracy of individual entries and totals in registers, cash books, and similar records.
  • Balances all accounts daily to ensure the disbursing fund and collections are accounted for properly.
  • Performs various accounting, budget, or other financial regulations, laws, and requirements to ensure compliance and recommend action.
  • Ensures the timely preparation of all reports for Department of Treasury, Agency Headquarters and local management.
  • Communicates orally and in writing with patients, staff, banks and other customers to obtain information and resolve problems.
  • Resolves all issues and carries them through to completion in a timely manner appropriate to the situation, directing inquiries to appropriate personnel or department when unable to personally address the issue.
  • Provides the customer with consistent information per established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.
  • Prevents access of unauthorized individuals to the Agent Cashier office and must ensure against improper disclosure of the sage combination and ensure such combination is changed at least once annually.
  • Assumes personal financial accountability for any monetary loss which results from the performance of duties.
  • Uses judgment to identify and select the most appropriate procedures to use, choose from among several established alternatives, or decide which precedent action to follow as a model.
  • Makes determination regarding the genuineness of currency and the negotiability requirements of signatures.
  • Pays attention to detail since many transactions involve cash disbursements. Incumbent is personally liable for disbursements and any resulting shortages.
  • Ensures that only proper transactions are processed accurately and timely.

Preferred Experience: Preferred candidates will have experience using basic accounting practices, methods, and techniques and can demonstrate an ability to gather, assemble, interpret, and and analyze financial information in various formatted spreadsheets and other reports.


Work Schedule: Monday - Friday, 08:00am - 04:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Cashier/PD03549O

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • Your performance and conduct;
  • The needs and interests of the agency;
  • Whether your continued employment would advance organizational goals of the agency or the Government; and
  • Whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.



You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: a wide variety of cash processing procedures using manual and electronic methods for disbursement, collection, clearing, tracking and accounting/reconciling for various cash transactions and their relationships to other functions. Knowledge of various accounting, budget or other financial regulations, laws and requirements, Knowledge of automated databases to perform reconciliation of discrepancies in balancing accounts, Knowledge of banking practices and foreign currency transactions to perform the full range of cash processing duties. Ability to keep various ledgers and to compile and prepare reports.(This experience must be well documented in your resume or application package.)

Preferred Experience: Preferred candidates will have experience using basic accounting practices, methods, and techniques and can demonstrate an ability to gather, assemble, interpret, and and analyze financial information in various formatted spreadsheets and other reports.


Physical Requirements: The work is primarily sedentary but may require some physical effort, such as standing, walking, bending, or sitting. There are no special physical demands.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Principles of Finance
  • Attention to Detail
  • Accountability
  • Customer Service
  • Quality Assurance


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

VA Northern California Health Care System (VANCHCS) is an integrated health care delivery system, offering a comprehensive array of medical, surgical, rehabilitative, mental health and extended care to Veterans in Northern California.

Agency contact information

Matthew Mackin
Phone
(925) 370-4047
Email
Matthew.Mackin@va.gov
Address
VA Northern California Health Care System
10535 Hospital Way
Mather, CA 95655
US

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