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Program Support Specialist

Department of Health and Human Services
Office of Inspector General
Office of Audit Services

Summary

This position is located in the Department of Health and Human Services, Office of Inspector General, Office of Audit Services.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$90,968 - $118,261 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
High Risk (HR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
HHS-OIG-27-13089138-IMP
Control number
888599900

This job is open to

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Clarification from the agency

Current HHS OIG Federal employees serving under career or career-conditional competitive service appointments; current HHS employees eligible under CTAP; and current/former HHS employees with Reemployment Priority List eligibility.

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Duties

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The incumbent serves as a Program Support Specialist in the Office of Audit Services (OAS), Office of Inspector General. The incumbent serves as an expert advisor and trainer in the Audit Visual area; acts as the OAS Intranet Webmaster; manages OAS postings to the OIG Internet site; develops OAS standards for Web-based materials; monitors developments in graphics hardware and software and Web design software; and performs various graphic design projects and statistical analyses.

This position is responsible for using specialized software in the preparation of audit reports, graphs, slide presentations, data analyses, and other documents. The incumbent reviews drafts and final reports and other documents, including charts, tables, and slide presentation, to ensure adherence to OIG standards, policies, procedures, and report style guidelines and conventions. The incumbent enhances the information provided by creating graphic design ideas and presentations that can communicate, inform, instruct, and influence.

The incumbent provides administrative support functions for the regional office which may include budget preparation and execution, personnel liaison, travel, facilities services, property management and acquisition; and the preparation of special management reports and analysis.

Requirements

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Conditions of employment

  • U.S Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • One-year probationary period may be required.
  • Time in grade must be met within 30 days of closing date of announcement.

Qualifications

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement.

Applicants must have 1 year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

  • Experience serving as a technical authority leading the creation, design, and presentation of visual and web-based materials and data visualization;
  • Experience providing administrative support to managers and employees in areas such as budget, personnel actions; travel, and/or acquisitions;
  • Experience drafting and reviewing reports and other documents ensuring accuracy and adherence to regulations; and
  • Experience managing various database systems, to include entering, tracking, updating, and extracting data to develop reports and other correspondence.
The experience above must be clearly supported by information in your resume.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

This job does not have an education qualification requirement.

Additional information

Recruitment Incentives: Payment for relocation expenses is not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience will not be approved as credit for your Annual Leave accrual.

Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Career Transition Program (CTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about CTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

Disabled Veteran Leave: HHS OIG participates in the Wounded Warrior Federal Leave Act of 2015. To learn more about this benefit, please go to: Disabled Veteran Leave (opm.gov).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to the application questionnaire. Your resume will be evaluated by subject matter experts based on evidence of your ability to demonstrate possession of the specialized experience detailed above and how well your background and experience relates to the following knowledge, skills, abilities, and competencies (KSA's).

  • Customer Service
  • Information Management
  • Technology Application
  • Writing


Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/13089138

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS), Office of Inspector General (OIG), within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/RPL will be applied for similar across HHS OIG.

Fair Chance to Compete for Jobs Act ("Fair Chance Act"): The Fair Chance to Compete for Jobs Act (FCA) prohibits federal agencies from requesting an applicant's criminal history record prior to extending a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the FCA. Applicants who believe they have been subjected to a violation of the FCA may submit a written complaint to the Department by email at FairChanceAct@hhs.gov.

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

Office of Inspector General

The Health and Human Services Office of Inspector General has been at the forefront of the nation's efforts to fight waste, fraud and abuse and to improving the efficiency of more than 100 U.S. Department of Health and Human Services (HHS) programs. Our vision is to drive positive change in HHS programs and in the lives of the people served by these programs.

The Office of Inspector General (OIG) for HHS fights fraud, waste and abuse in HHS programs including Medicare, Medicaid, Healthcare Marketplaces, NIH, FDA, CDC and more. OIG HHS is the largest Federal inspector general's office, employing a nationwide network of auditors, investigators, attorneys, and evaluators to provide program recommendations to decision-makers, distribute educational resources to the industry and public, and investigate cases to root out fraud.

OIG is ranked as the #1 agency in HHS in the Partnership for Public Service's "Best Places to Work in the Federal Government" 2024 ratings and has held this top position every year since 2015. OIG also ranked #2 out of 154 midsize agency subcomponents.

For more information about the HHS Office of Inspector General, go to http://oig.hhs.gov/.

Agency contact information

Candace Tomlinson
Email
candace.tomlinson@oig.hhs.gov
Address
OIG Office of Audit Services
330 Independence Ave, SW
Washington, DC 20201
US

Visit our careers page

Learn more about what it's like to work at Office of Inspector General, what the agency does, and about the types of careers this agency offers.

https://oig.hhs.gov/about-oig/careers/index.asp

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