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Supervisory Psychologist (Branch Manager, Organizational Effectiveness)

Department of Transportation
Federal Aviation Administration
AFO, AHR, Leadership & Career Development, Organizational Effectiveness Branch, AHD-130

Summary

Serves as the Branch Manager for the Organizational Effectiveness Branch (AHD-130), leading to improve organizational performance by providing consulting services, organizational diagnostics, and evidence-based interventions that strengthen leadership, team effectiveness, organizational culture, and workforce performance.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Situational telework may be permitted in accordance with agency policy.
Relocation expenses reimbursed
No
Salary
$127,898 - $198,281 per year

Salary includes 33.94% locality pay.

Pay scale & grade
FV J
Promotion potential
NA
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Excepted Service
Drug test
No
Security clearance
Other
Announcement number
300-AHR-27-AHD130-100898
Control number
888447000

This job is open to

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Clarification from the agency

Open to current, permanent FAA employees.

Duties

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Guides, supervises and supports the people, operations and work of the Organizational Effectiveness Branch. Coordinates with AHD leadership to establish and prioritize team goals, objectives and performance measures. The work of this position includes a mixture of routine and complex projects/programs based on the objectives of the major subdivision/LOB/SO. Engages with subordinate team members to translate team priorities into SMART goals and performance standards for each subordinate employee and clarify expectations for individual and team success.

Plans the team's work; communicates the organization's vision and objectives; sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; approving time and leave; and takes, recommends or approves corrective and disciplinary actions, as appropriate. Models and holds team members accountable for demonstrating a customer service orientation. Establishes a strong relationship with and integrates into the AHD leadership team. Develops and delivers clear, thoughtful and timely information, messages, reports and briefings to keep AHD leadership apprised of progress, results, and opportunities for the future. 

Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives for organization project/program. Manages budget and either reallocates resources among the organization projects/programs or requests additional resources, as needed. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Applies expertise in organizational psychology, team dynamics, and facilitation skills to lead the creation, execution and continuous improvement of the team's processes and procedures from service request intake and scoping through delivery and evaluation. Assigns work among subordinate team members that aligns with their positions, strengths, and development needs; institutes practices that promote collaboration and operational excellence; and manages team workload and customer expectations to maximize value delivered across the team. Reviews team member performance, work products, and deliverables; engages members in both ongoing conversations and required discussions; and provides them with meaningful and timely feedback to reinforce and strengthen performance. Deals promptly and appropriately with performance or conduct issues if and when they occur.

Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision.

Encourages and supports team members in building their capabilities to meet or exceed team, office and professional goals. Provides coaching, mentoring, and other development opportunities that enhance resilience, on-the-job performance, and potential for success in roles of greater responsibility. Creates, implements and shares own development plan to help instill a culture of continual learning. Adapts readily, recovers quickly, and pivots to new ways of thinking and acting as new information, changing conditions, setbacks or obstacles require.

Internal contacts include the subordinate team members, other AHD employees, AHD leadership, and colleagues in the Office of Human Resources. There will be frequent interactions with customers and potential customers in other FAA organizations. Work is governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. The supervisor has the responsibility to ensure the alignment of team projects with AHD objectives. The manager's and team's performance are reviewed periodically by higher-level leadership, usually through status reports, meetings, and organizational performance measures. 

May perform other duties as assigned.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • This position has a positive education requirement. Transcript(s) required.
  • A one-year supervisor/managerial probationary period may be required.
  • Successful completion of a security investigation may be required.
  • Please review Required Documents and Additional Job Information.

Qualifications

Basic Qualifications:

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in Psychology.

In addition to the basic qualifications, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I (FG/GS-13) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position being filled. To be creditable, specialized experience must have been equivalent to at least the next lower level in normal line of progression for the occupation in the organization. 

Specialized experience includes:

  • Experience leading efforts to implement organizational development and change management solutions within a technical work environment;
  • Experience facilitating multi-disciplinary teams to analyze business needs and to identify performance and cultural gaps to maximize the collective efforts of all people involved in a change, and to minimize the risk of implementation failure; and
  • Experience applying psychological principles, theories, methods, or data to evaluate practical situations, organizational behavior and performance challenges for developing a planned approach to change within an organization.

Qualifications must be met by the closing date of the vacancy announcement. Applicants should include examples of specialized experience in their work history. 


Education

This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications. If selected, an official transcript will be required prior to appointment. You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page).

Failure to do so will result in loss of consideration.

Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/accreditation.

Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.

Information regarding Knowledge, Skills, and Ability (KSA) Narratives:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. 

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. 

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. 

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Notes:

1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job.

2. Some, none or all candidates may be interviewed.

3. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

4. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits

5. To confirm receipt of documents, you may contact Kinsley Kerlick at kinsley.l.kerlick@faa.gov.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Kinsley Kerlick
Phone
1 (405) 954-7990
Email
kinsley.l.kerlick@faa.gov
Address
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHO-300
Oklahoma City, OK 73169
US

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