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MWR Director

Department of the Navy
Commander, Navy Installations Command
NRMA NSA Hampton Roads N92

Summary

Incumbent serves as the MWR Director within Fleet and Family Readiness (FFR) Programs. The primary purpose of this position is to serve as the principal and staff supervisor for MWR programs, and is responsible for the planning, development, administrative management, operations and maintenance of comprehensive Quality of Life programs for Navy personnel, their family members, retirees, and other eligible patrons.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—May be eligible for situational telework.
Remote job
No
Relocation expenses reimbursed
No
Salary
$57.69 - $69.71 per hour
Pay scale & grade
NF 5
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position less than 10%
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
27-13083998
Control number
888189900

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Program management 75% of incumbent's time:
- Serves as the principal MWR program director and senior advisor to the Installation FFR
Director (IN9), Executive Officer (XO), or Installation Commanding Officer (ICO), overseeing
the administration and execution of all installation MWR programs and operations
- Formulates, justifies and executes comprehensive operating and capital budgets, Appropriated
Funds (APF)/Uniform Funding Management (UFM) and Nonappropriated Funds (NAF), to
support ongoing programs and proposed program offerings
- Provides strategic administrative and technical direction for program budgeting, marketing,
facility maintenance, staffing, and logistical operations
- Authors, issues, and enforces local policies, instructions, and standard operating procedures
(SOPs) to ensure operational objectives are communicated and met
- Develops and implements organizational procedures to continuously improve the financial
posture, profitability, and internal controls of the local NAF Instrumentality
- Interprets higher-headquarters directives and monitors command compliance with all policies
and operating guidance issued by Commander, Navy Installations Command (CNIC)
- Directs and coordinates local MWR policies to ensure all program elements align with Navy
community support requirements and installation mission goals
- Drives operational efficiency across MWR programs to achieve the most cost-effective and
business-minded approaches to daily operations
- Conducts internal reviews of MWR operations to ensure strict compliance with governing
Department of War (DoW), Department of Navy (DoN), and CNIC directives and prescribed
fiduciary standards
- Oversees the maintenance and serviceability of MWR physical infrastructure, collaborating with
Naval Facilities Engineering Systems Command (NAVFAC) on sustainment, restoration,
modernization, and new construction projects
- Analyzes financial and operational data through Systems, Applications, and Products (SAP)
financial management system to compile monthly and annual reports, identifying negative trends
and directing corrective actions
- Directs the expansion, relocation, or discontinuation of services and activities based on patron
demand, market analysis, and program objectives
- Develops long-range strategic plans within the framework of available funds, manpower,
facilities, equipment, supplies, and existing services
- Establishes and maintains active liaison with tenant commands, Region N9/N92, outside
agencies, and professional organizations to coordinate cross-functional initiatives
- Evaluates management procedures and departmental programs through financial projections,
audits, and inspections. Requires regular on-site visits to MWR activities across the installation
Area of Responsibility (AOR), necessitating the operation of a government-owned or
commercial motor vehicle
- Directs MWR contingency planning and emergency response operations (e.g., natural disasters,
base closures, or exercises) to sustain essential community and fleet support functions under
emergency conditions
- Oversees the identification of MWR operational requirements for commercial contracts,
coordinates with regional contracting offices, and monitors contractor performance to ensure
services delivered meet the needs of the Navy community

Supervisory 25% of incumbent's time:
- Directs work to be accomplished by a multi-tiered workforce of NAF and APF employees
- Exercises second-level supervision over a diverse operational workforce, which may include
Foreign National (FN) employees with various classifications, and serves as the Senior Rating
Official (SRO) for activity managers within the AOR
- Assigns work, establishes overall priorities, and develops project schedules based on operational
requirements, task difficulty, and individual employee capabilities
- Evaluates subordinate performance, conducts annual performance reviews, and sets clear,
measurable performance standards
- Exercises full authority for organizational staffing decisions, including selecting candidates for
vacancies, directing promotions, and approving reassignments or organizational restructures.
- Identifies staff training and developmental needs, ensuring personnel receive the necessary
technical and professional training to maintain high-quality program delivery
- Promotes employee relations by resolving informal complaints, mediating grievances, addressing
potential disciplinary or performance issues in a timely manner, and executing appropriate
corrective actions as necessary
- Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free
of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and
adhere to the policy; and ensures treatment of all staff is fair and equitable
- Ensures subordinate staff adhere to Navy safety and occupational health standards, maintaining
safe working conditions across all MWR facilities

Requirements

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Conditions of employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must be able to obtain and maintain a Secret Security Clearance.
  • An OGE Form-450, Confidential Financial Disclosure Report, is required upon entry and annually, per DoD Directive 5500-7R.
  • Must have or be able to obtain and maintain a valid state driver’s license.
  • Must be able to work varied work schedules to include nights, weekends and holidays.
  • Occasional travel of less than 10% percent may be required.
  • Starting May 7, 2025, non-affiliated individuals selected for employment will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (More information in required documents section)

Qualifications

Specialized Experience Required: You must meet the following requirements by the closing date of this announcement. One year of specialized experience demonstrating the ability to perform the duties of this position. This experience must be directly related to the work of the position. Experience must show progressively responsible administrative/management work.

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

- Knowledge of the principles, methods, and techniques of business and public administration.
- Knowledge of CNIC's organizational structure, function, mission, and policy decisions affecting
the organization.
- Knowledge of MWR mission, vision, and functions, including the goals, principles, and
techniques required for program delivery.
- Knowledge of pertinent DoW and Navy regulations, instructions, and policies pertaining to Fleet
Readiness Programs.
- Knowledge of APF/UFM and NAF financial management, including budgeting, financial
execution, cost analysis, and business planning.
- Knowledge of general business principles for NAF, including profitability, financial reporting,
internal controls, auditing, purchasing for capital improvements and renovations.
- Knowledge of NAF construction and facility management policies, including project submission
requirements, funding limitations and the administrative procedures for overseeing major
maintenance and capital improvement initiatives.
- Knowledge of Navy APF and NAF contract administration.
- Skill in the use of SAP financial management system.
- Knowledge of CNIC's EEO policy and procedures.
- Skill in providing oversight and strategic direction for a diverse range of MWR functional areas
and programs.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, PowerPoint, Outlook, Teams,
SharePoint).
- Skill in resource planning and the oversight management of varied MWR functions to ensure
best use of resources.
- Ability to apply analytical and evaluative methods to identify needs, trends, and performance
measures.
- Ability to establish realistic long and short-term goals and objectives, set achievable deadlines
and react quickly to changing priorities
- Ability to perform the full range of supervisory and managerial duties, including monitoring
performance and ensuring internal control procedures are operative.
- Ability to plan, schedule, and supervise work to achieve the most efficient utilization of
facilities, employees, and equipment.
- Ability to communicate effectively, both orally and in writing, including the interpretation of
complex instructions and directives.
- Ability to persuade, motivate, and deal diplomatically but firmly with senior officials, often in an
adversarial environment.
- Ability to develop and effectively deliver presentations or briefings.

Education

Education may not be substituted for specialist experience at this level.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Commander, Navy Installations Command

CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the Fleet and Family Readiness (FFR) Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), and Navy Getaways throughout the FFR Program worldwide.

Agency contact information

CNRMA NAF HRO
Email
CNRMANAFHR@us.navy.mil
Address
NSA Hampton Roads VA
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US

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