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Pharmacy Technician

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The Pharmacy Technician works autonomously, utilizing independent technical judgment and comprehensive working knowledge of complex pharmacy principles and practices. The pharmacy technician has operational responsibility in the pharmacy performing highly complex procedures such as compounding sterile/non-sterile products, inventory inspections, drug packaging, dispensing, distribution, preparing orders or prescriptions, controlled substance management, and maintenance and care equipment.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$53,232 - $69,203 per year
Pay scale & grade
GS 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSY-13086166-27-KF
Control number
888142500

This job is open to

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Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees. Area of Consideration - Eligible applications will be reviewed and referred in the following order: 1. Current permanent VA employees of the facility. 2. All other VA employees., including current and former VHA Health Professional Trainees (HPT's). 3. Current permanent Federal employees of other agencies. 4. All other Applicants All other applicant will be referred in Veterans' Preference Order.

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Duties

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Major duties include, but are not limited to the following:

  • Pharmacy Dispensing/Distribution Services: The Pharmacy Technician will be involved in assuring appropriate, safe, and accurate medications are dispensed to veterans in an efficient manner.
    • Maintains workflow patterns that assure timely delivery of pharmacy services and ensures accurate documentation and dispensing of pharmaceuticals.
    • Effectively organizes workload, solves problems, and achieves established goals.
    • Provides patient care utilizing an in-depth knowledge of specialized areas of pharmacy practice. Maintains and understands the operation of pharmacy equipment and automation, such as ScriptPro, TCG-Rx, BD Cato, and Pyxis.
    • Assists staff and patients, either by phone or in person, concerning drug distribution, refill requests, mail, and general triaging of requests for the pharmacists. Documents patient requests as necessary in CPRS and alerts the appropriate provider.
    • Assists in assuring that pharmacy programs are compliant with all regulatory and accrediting body requirements (i.e., Joint Commission, FDA, ASHP, DEA, OIG, etc.).
    • Actively participates in the procurement process supporting just in time inventory management. This may include serving as a back-up procurement technician where responsibilities may include ordering or receiving product. This may also include processing of invoices using the VistA Drug Accountability system.
    • Inspects all areas of the facility outside of the pharmacy where medications are dispensed, administered, or stored, including medication carts, automated medication dispensing cabinets, (Pyxis Medstations™), physical cabinets and drawers, supply carts, refrigerators, crash carts, and emergency kits.
    • Distributive
      • Interprets pharmacy orders; obtains medication in the correct strength and dosage form; determines proper amount and prepares product; affixes proper label; and documents proper information.
      • Prepares non-sterile compounds independently for dispensing to patients or other health care providers for use in clinical areas.
      • Compounds sterile products to be delivered in the form of large volume, small volume, and other complex pharmaceuticals such as chemotherapy. Completes documentation and uses knowledge of safe handling and disposition of hazardous materials used in pharmacy.
      • Dispenses controlled substances according to current policies and procedures and standards established by DEA, FDA, VA, and Joint Commission.
      • Effectively utilizes the Veterans Integrated Systems Technology Architecture (VistA), Computerized Patient Record System (CPRS), and Bar Code Medication Administration (BCMA) computer systems and other automated pharmacy equipment and computer software systems.
    • Controlled substances:
      • Accurately interpret, fills, and readies prescriptions with appropriate medications for pharmacist verification
      • Appropriately restocks controlled substances items in automated secured cabinets (i.e., Pyxis) in pharmacy or throughout medical center, as assigned.
      • Documents all controlled substance-related transactions as indicated by VA and DEA guidelines.
      • Assures that inventory counts are correct at the time of restocking.
      • Ensures that proper handoff occurs when receiving or delivering controlled substances, always assuring that these medications are never left unsecured.
      • Reports unresolvable discrepancies to immediate area supervisor for resolution. Assist in investigating, witnessing, and resolving discrepancies.
      • Complies with all laws, regulations, directives, policies, and procedures applying to the dispensing, storage, transfer, inventory, and accountability of controlled substances.
      • Assists inspectors with the inventory and accountability inspections.
  • Patient Care Services: The Pharmacy Technician will promote a patient-focused, team based multidisciplinary model of patient care.
    • Supporting formulary management principles and effective drug use criteria.
    • Identifying basic therapeutic problems such as patient allergies and duplicate drug therapy and alerting the pharmacists to the possible need for clinical intervention
    • Calling patients to obtain information and to relay prescription information.
    • Using databases and spreadsheets to assist pharmacists and other health care professionals to monitor and track patient information.


Work Schedule: Monday-Friday rotating schedule 7:30am-4:00pm, 8:00am-4:30pm, and 8:30am-5:00pm.
Telework: Not Eligible
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • NOTE: The 2-page Resume requirement does not apply to this position.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
  • Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
    • Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR
    • National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).
  • Education or Experience:
    • None required.
    • For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level.
Grade Determinations:

Pharmacy Technician, GS-07:
  • Experience: Candidates must possess one year of experience equivalent to the next lower grade level (GS-6).
  • Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
    • PTCB as a CPhT. OR
    • NHA as a ExCPT
  • Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
    1. Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work.
    2. Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent.
    3. Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers.
    4. Ability to train developmental pharmacy technicians and students.
    5. Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution.
    6. Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is GS-7.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

This job is open to current permanent Department of Veteran Affairs employees.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:
1. Current permanent VA employees of the facility.
2. All other VA employees., including current and former VHA Health Professional Trainees (HPT's).
3. Current permanent Federal employees of other agencies.
4. All other Applicants

All other applicant will be referred in Veterans' Preference Order.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Welcome to the Heartland of America and the VA Nebraska-Western Iowa Health Care System. The Omaha metro area includes Omaha, Nebraska; Council Bluffs, Iowa; and several suburbs, with a total population of 1 million. Omaha's cost of living is 9% lower than the US average and the Nebraska unemployment rate is 3%, below the US average of 4.1%. A 2025 Coworking Cafestudy ranked Omaha #3among the best U.S. cities for work-life balance, highlighting its affordability, strong job market, and community-focused lifestyle. The U.S. News and World Report 2025 Hottest U.S. Housing Markets study listedOmaha as #1 - housing prices are 38% lower than the national average. Forbes listed Omaha asthe #1 city to move to in 2024, due to its "solid combination of affordability, economic opportunity, enjoyable climate, employment opportunities and safety."

VA NWIHCS is an integrated system that serves more than 56,000 Veterans in 99 counties in Nebraska, western Iowa, Kansas, and Missouri. It includes a tertiary medical center in Omaha, two larger clinics in Lincoln and Grand Island, two Community Living Centers, and five community-based outpatient clinics.

Agency contact information

Kira Fischer
Phone
3193380581 X636737
Email
kira.fischer@va.gov
Address
VA Nebraska-Western Iowa HCS - Omaha
4101 Woolworth Avenue
Omaha, NE 68105
US

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http://www.va.gov/jobs

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