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OFFICE SERVICE ASSISTANT

Department of Defense
Defense Finance and Accounting Service
OPERATIONS; DIR/SITE SUPPORT OFFICE; BUSINESS MANAGEMENT; E4-JBB

Summary

**This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants.

Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$45,409 - $65,599 per year

https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/salary-tables/26Tables/html/RUS.aspx

Pay scale & grade
GS 6 - 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
LI-13072837-26
Control number
887923300

This job is open to

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Clarification from the agency

This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local commuting area and eligible DoD PPP Military Spouse preference applicants.

Duties

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  • Prepares overall organizational layout packages and submits to customer.
  • Prepares and coordinates all work orders and serves as project officer until project is complete.
  • Space analysis includes telephone requirements, ADP cabling, electrical availability, and time frames for work completion.
  • Conducts space analysis and equipment utilization studies to resolve problems in workflow, internal controls, reorganizations, and/or cost.
  • Evaluates and assesses the records management program for the office to ensure that all actions are in accordance with published guidelines.
  • Monitors the use of forms within the office for compliance with directives, policies, and efficient operations.
  • Duties will be developmental in nature when the position is filled below the full performance level.

Requirements

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Conditions of employment

  • Must be a U.S Citizen.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Registered for Selective Service (males born after 12-31-1959.)
  • Suitable for Federal employment.
  • Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
  • New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
  • Moving expenses will not be paid.
  • We may use this announcement to fill additional vacancies within 120 days of the closing date.
  • This position is Non-Exempt from the Fair Labor Standards Act.
  • Travel requirement is Seldom 1-24%.
  • This position is not covered by a bargaining unit.

Qualifications

Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient.

To be hired at the GS-6 entry grade level, applicants must minimally have:

  • One year of specialized experience equivalent in level of difficulty and responsibility to that of a (GS-05 for the GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience For The GS-06 Is Defined As:
  • Providing administrative, technical and office automation support duties in support of the supervisor and office staff performing duties such as preparing correspondence; providing support and assistance on security and/or safety programs; assisting staff with access to appropriate systems; utilizing office automation to create, retrieve, update, manipulate and store electronic data; or preparing, editing and formatting documents and reports.

To be hired at the GS-7 entry grade level, applicants must minimally have:
  • One year of specialized experience equivalent in level of difficulty and responsibility to that of a (GS-06 for the GS-07) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience For The GS-07 Is Defined As:
  • (1) Conducting space analysis and equipment utilization studies to resolve problems in workflow, internal controls, reorganizations, and/or cost; AND
  • (2) Preparing overall organizational layout packages and submits to customer; AND
  • (3) Preparing and coordinating all work orders and serving as project officer until project is complete.


You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

SUBSTITUTION OF EDUCATION FOR GS-06 SPECIALIZED EXPERIENCE:

  • Six months of graduate education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).


SUBSTITUTION OF EDUCATION FOR GS-07 SPECIALIZED EXPERIENCE:
  • One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Additional information

  • The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
  • For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.
  • Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
  • We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
  • Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
  • As a condition of employment, you may be required to serve a 1 year probation period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.
  • Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
  • PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
  • Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
  • Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
  • The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
  • Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork



Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information

Defense Finance and Accounting Service

DFAS' (Defense Finance and Accounting Service) mission is to lead the DoD (Department of Defense) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. We take pride in serving the men and women who defend America. DFAS is seeking goal-oriented people who like a challenge and care about serving our country. We offer rewarding careers in finance, accounting, information systems, contracting services, human resources, clerical work and many other areas.

Agency contact information

HR Customer Care Center
Phone
(317) 212-0454
Email
dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil
Address
DFAS - ACCOUNTING OPERATIONS - LIMESTONE
27 Arkansas Rd.
Limestone, ME 04751
US

Visit our careers page

Learn more about what it's like to work at Defense Finance and Accounting Service, what the agency does, and about the types of careers this agency offers.

https://www.dfas.mil/careers/

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