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Public Safety Dispatcher (Seasonal)

Department of the Interior
National Park Service

Summary

You will serve as a Public Safety Dispatcher (Seasonal) for the Intermountain Region, National Park Service .

Anticipated Entry on Duty: May 2027

Open to the first 50 applicants.

Overview

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Accepting applications
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$19.52 - $19.52 per hour

Salary does not include locality pay. For specific wage information, reference the OPM Salaries and Wages link in the Additional Information section.

Pay scale & grade
GS 6
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Seasonal - Not to Exceed 1039 Hours
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAHQ-27-13084395-DE-BV
Control number
887797600

This job is open to

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Clarification from the agency

This announcement is for the Intermountain Region. Please refer to the "Location" section to see the National Park that is included on this announcement.

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Duties

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Some of the major duties you will perform include but are not limited to the following:

  • Provide public safety dispatch services in an emergency communications center setting. Specifically, the incumbent will obtain, verify and analyze incident information including location, reporting party contact information, nature and severity of the incident while applying effective communication skills to control the call via telephone and/or radio.
  • Apply knowledge of geography, resource availability and accessibility, and agency specific systems to dispatch appropriate resources to an incident.
  • Accurately document (in real time) incident information including, but not limited to reporting party contact information, incident details, changes in severity or conditions, responder status and call priority. Information is documented in a computer automated dispatch system (CAD).
  • Enter person and vehicle information into the Criminal Justice Information Network and disseminates returns for critical information pertaining to officer and/or public safety. Mentor new dispatchers in public safety dispatch services techniques, information analysis and decision-making.
  • Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds
  • Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check. To learn more, visit Home | E-Verify
  • Depending on location, government housing may be available.
  • You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
  • You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid state-issued driver's license.
*Additional Requirements located under qualifications*

Qualifications

Qualifications:

All qualifications must be met by the closing date of this announcement-10/13/2026-unless otherwise stated in this vacancy announcement.

To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement:

  • SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Examples of qualifying specialized experience include: performing emergency dispatching duties for public safety; providing dispatching support to law enforcement; tracking fire, aircraft and other emergency services through radio and phone communications. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special prior­ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

Education

This position does not allow substituting education for experience.

Additional information

Additional vacancies may be filled using this job announcement.

Temporary Appointment: This is a temporary seasonal appointment not to exceed 1039 hours. The appointment is expected to end upon completion of the season's work.

Non-Competitive Rehire Eligibility: As a temporary seasonal employee, you can be rehired in future seasons without reapplying, as long as you do not exceed 1,039 hours anywhere in the Agency during your service year.

Rehire eligibility applies to the same position or to another position with the same qualification requirements as long as it is a temporary seasonal appointment. Your service year is the 12 months that begin on the date of your first temporary appointment with the bureau, and it starts over on that date each year. Every temporary appointment you hold with the bureau during a service year counts toward the total.

Once you reach 1,040 hours, this eligibility ends unless OPM approves an exception. These rules come from 5CFR 316.402[b][7]. Already reached the limit this service year? Don't worry. You are still welcome to apply to this announcement or any future one.

Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.

All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.


Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be lowered and/or adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into the following categories:

  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position.

  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job.

  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

  • Manages and Organizes Information
  • Stress Tolerance
  • Technology Application
  • Telecommunications


Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

National Park Service

The Department of the Interior protects and manages the Nation's natural resources and cultural heritage; provides scientific and other information about those resources; and honors its trust responsibilities or special commitments to American Indians, Alaska Natives, Native Hawaiians, and affiliated Island Communities. Click here to learn more about the Department of the Interior and its bureaus.

The mission of the National Park Service (NPS) is to preserve the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. You can make a difference by bringing your unique experience, background, and perspective to our work. Click here to learn more about the National Park Service.

Agency contact information

DOI Seasonal Temp Team
Email
seasonaltempteam@ios.doi.gov
Address
Seasonal Staffing Office-Intermountain Region
12795 West Alameda Parkway
Lakewood, CO 80228
US

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