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Health Technician (Optician)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The Dayton VA Medical Center's Surgical Service- Eye Care is recruiting for a well-qualified Health Technician (Optician), responsible for ophthalmic dispensing and optical services for Veterans; supporting the eye-care team by translating prescriptions into accurately measured, ordered, verified, fitted, adjusted, and repaired eyewear. Work is primarily in the Medical Center optical and eye-care settings and Community Based Outpatient Clinics, inpatient areas, or other VA locations.

Overview

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Accepting applications
Location
6 vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$47,100 - $61,230 per year
Pay scale & grade
GS 6
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Multiple Schedules
Travel Required
75% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSR-13076633-26-SA
Control number
887009300

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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The primary purpose of the position is to independently provide direct optical services that promote safe, accurate, timely, and patient-centered vision care. The employee performs complex ophthalmic measurements; assists Veterans with frame and lens selection within VA eligibility and benefit parameters; places and tracks eyewear orders; verifies completed eyewear against prescriptions and applicable tolerances; performs dispensing, adjustment, troubleshooting, and repair; documents services in the electronic health record; and coordinates with VA staff, Prosthetics, optical fabrication laboratories, vendors, and other stakeholders to resolve problems affecting eyewear delivery.

The work requires extensive practical knowledge of ophthalmic optics, spectacle lens design and materials, frame construction and fitting, optical measurement techniques, prescription interpretation, optical tools and equipment, patient communication, infection prevention, and VA optical processes. The employee independently resolves most routine and non-routine optical dispensing problems, recognizes when visual complaints or clinical findings require referral to an optometrist or ophthalmologist, and uses sound judgment to ensure Veterans receive eyewear that is accurate, comfortable, functional, and consistent with the authorized prescription and benefit.

Duties include, but are not limited to:

  • Interprets spectacle prescriptions, including sphere, cylinder, axis, prism, add power, and lens-design requirements.
  • Obtains and documents pupillary distances, optical-center measurements, segment/progressive fitting heights, frame dimensions, and other fitting measurements.
  • Uses lensometry and other optical devices to verify completed eyewear against the prescription, optical tolerances, and frame/lens condition before dispensing.
  • Reviews eyewear orders for accurate prescription information, measurements, frame selection, and fabrication specifications before submission.
  • Maintains accurate, timely electronic health record documentation of measurements, orders, dispensing, adjustments, repairs, and patient education.
  • Performs quality checks on eyewear and optical processes; identifies recurring measurement, ordering, fabrication, or fitting discrepancies for corrective action.
  • Educates Veterans on authorized frame and lens options, adaptation, proper eyewear use, cleaning, care, and when to return for follow up.
  • Communicates professionally with Veterans regarding eyewear status, pickup, delays, remakes, repairs, eligibility-related questions, and next steps.
  • Coordinates with eye-care providers, Prosthetics, laboratories, vendors, and support staff to resolve order, fabrication, delivery, repair, and replacement issues.
  • Fits, aligns, adjusts, and repairs spectacles to correct comfort, stability, and optical-alignment problems using appropriate tools and techniques.
  • Troubleshoots complaints involving blur, distortion, adaptation difficulty, poor fit, prescription discrepancies, or fabrication defects; selects appropriate correction, remeasurement, repair, or remake.
  • Recognizes complaints inconsistent with routine optical problems and promptly refers Veterans to an optometrist, ophthalmologist, or appropriate clinical staff under local procedures.
  • Travel from 25% to 75%, depending on actual position placement (please see below under 'Work Schedule'). Travel will be to the Richmond IN, the Lima OH, the Springfield OH, and the Middletown OH Community Based Outpatient Clinics (CBOCs).
Promotion Potential: This position is at the full performance level.

Work Schedule: Monday through Friday. This announcement includes six positions: five full-time positions, and one part-time position. The five full-time positions are scheduled for 40 hours per week. Tours of duty will be established based on operational and patient-care needs and may be either 7:30 a.m. to 4:00 p.m. or 8:30 a.m. to 5:00 p.m., with a 30-minute unpaid lunch period.
The part-time position is scheduled for 20 hours per week, with a variable tour of duty based on operational needs. Work may be scheduled Monday through Friday, no more than three days per week, with start and end times falling between 7:30 a.m. and 5:00 p.m.
Travel: Travel to VA Community Based Outpatient Clinics (CBOCs) is required. Four of the full-time positions may require up to 25% travel. One full-time position and the part-time position may require up to 75% travel. Specific work locations, tours of duty, and travel requirements will be determined based on the needs of the service.
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Optician)/PD94086A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not authorized
Permanent Change of Station (PCS): Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • You must have a Drivers License for this position.
  • Physical Requirements: Due to a requirement for a Drivers License, there is a physical requirement for this position.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: comprehensive practical knowledge of ophthalmic dispensing and optical technology sufficient to independently perform the full range of duties associated with complex spectacle prescriptions and Veteran optical services; knowledge of veteran optical benefits, ordering processes, fabrication-laboratory requirements, quality tolerances, warranty/remake practices, and documentation requirements; work involving varied and complex combinations of prescription interpretation, optical measurement, frame selection, lens design, fabrication requirements, verification, fitting, adjustment, repair, troubleshooting, documentation, and patient communication. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Graduate education or an internship meets the specialized experience required at this grade level only in those instances where it is directly related to the work of the position. If you are basing your qualifications on education, a transcript MUST be included with your application, prior to the closing of the announcement. It is the applicant's responsibility to submit a complete application package. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education listed.
Preferred Experience: One year of specialized experience providing optical or ophthalmic support services. Specialized experience includes interpreting spectacle prescriptions; obtaining ophthalmic measurements such as pupillary distance, optical center, segment or progressive fitting heights, and frame measurements; assisting patients with frame and lens selection; entering, reviewing, and tracking eyewear orders; verifying completed eyewear using lensometry or other optical measuring devices; fitting, adjusting, and repairing spectacles; troubleshooting eyewear, prescription, fit, or fabrication problems; providing patient education regarding eyewear use, care, and adaptation; and documenting optical services in an electronic health record or other approved system.

Selective Placement Factor. The employee has demonstrated experience performing ophthalmic dispensing duties that include interpreting spectacle prescriptions, obtaining precise optical measurements, and fitting and adjusting prescription eyewear.

Quality Ranking Factor. The employee has demonstrated experience independently performing a broad range of ophthalmic dispensing services for patients with routine and complex spectacle prescriptions, including advanced optical measurements, progressive or multifocal lens fitting, eyewear verification using lensometry, complex frame adjustments and repairs, and troubleshooting prescription, fitting, adaptation, or fabrication problems.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The employee is required to operate a government-owned/-leased motor vehicle to properly carry out their assigned duties. You may be required to provide their license at the time of interview. A clean driving record report from the DMV and a copy of their driver's license will be required during the online onboarding process. Please provide your driver's license number, issuing state and expiration date within your hiring assessment.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

Technical Competence
Attention to Detail
Customer Service/ Communication
Problem Solving

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The city of Dayton, known as the birthplace of flight, is located in the beautiful rolling hills of Southwestern Ohio and is within an hour drive of Cincinnati and Columbus. The Dayton metropolitan has five universities', affordable real estate, excellent school systems, museums, theater, seasonal recreational opportunities, and is the home of Wright-Patterson Air Force Base, and the National Museum of the U.S. Air Force. The Dayton VA Medical Center is a tertiary care facility that provides acute, nursing home, mental health hospice/palliative, and domiciliary care in an affiliated teaching and research environment. For more information about the Dayton area, please visit: http://www.daytoncvb.com

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Agency contact information

Sage Artemis
Email
Sarah.Grimm@va.gov
Address
Dayton VA Medical Center
4100 West Third Street
Dayton, OH 45428
US

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