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Health System Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration / Salt Lake City

Summary

This position is located within the Salt Lake City Health Care System, Office of the Associate Director for Resources. The incumbent reports directly to the Associate Director for Resources and serves as the Health System Specialist responsible for coordinating the planning, implementation, integration, deployment, and long-term sustainment of Electronic Health Record Modernization (EHRM) and other major healthcare system modernization initiatives affecting the Salt Lake City Health Care System.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Ad-hoc
Remote job
No
Relocation expenses reimbursed
No
Salary
$106,437 - $138,370 per year
Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSU-13076038-26-MG
Control number
886458500

This job is open to

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Clarification from the agency

ALL US CITIZENS and Career transition (CTAP, ICTAP, RPL) DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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DUTIES

  • Serves as the principal program manager and senior advisor for planning, coordinating, implementing, and sustaining complex healthcare system modernization initiatives that support the strategic goals and operational priorities of the Salt Lake City Health Care System.
  • Leads multiphase modernization efforts involving Electronic Health Record Modernization (EHRM), clinical communication and collaboration technologies,
  • Conducts comprehensive administrative and operational analyses to evaluate existing programs, workflows, business processes, and organizational readiness for modernization initiatives.
  • Identifies operational gaps, workflow inefficiencies, implementation risks, and resource requirements
  • Plans, coordinates, and monitors modernization projects from concept development through implementation and long-term sustainment by establishing project objectives, milestones, timelines, priorities, and performance metrics.
  • Evaluates project progress, analyzes emerging issues, develops corrective action strategies, and recommends program adjustments to ensure modernization initiatives remain aligned with organizational priorities, regulatory requirements, available resources, and evolving healthcare delivery needs.
  • Provides authoritative consultation and technical guidance to executive leadership, service chiefs, program managers, and multidisciplinary stakeholders.
  • Facilitates governance activities, strategic planning sessions, executive briefings, and multidisciplinary workgroups to build consensus, resolve complex operational issues, support informed decision-making, and advance healthcare system modernization objectives.
  • Coordinates with clinical, administrative, informatics, technical, engineering, contracting, fiscal, supply chain, and other internal and external stakeholders.
  • Develops executive reports, strategic recommendations, and performance analyses that support organizational planning, continuous process improvement, and achievement of modernization goals.
  • Develops executive reports, dashboards, performance measures, and analytical summaries to evaluate modernization outcomes, monitor organizational performance, assess operational effectiveness, and support executive decision-making.
  • Performs other related duties as assigned.
Work Schedule: Monday - Friday 7:30am - 4:00pm
Telework: Ad-hoc. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist/PD148720
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work is primarily sedentary and is performed in an office environment. Assignments involve extended periods of sitting while using a computer, reviewing documents, conducting administrative analyses, preparing reports and presentations, and participating in meetings. Some walking, standing, bending, or carrying of light items such as files, reports, or laptop computers may be required. Occasional travel within the healthcare system or to other VA facilities may be required to support meetings, implementation activities, site visits, training, or healthcare system modernization initiatives.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026.

You may qualify based on your experience and/or education as described below:

Individual Occupational Requirements Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR,

Specialized Experience (for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

  • Missions, organizations, programs, and requirements of health care delivery systems;
  • Regulations and standards of various regulatory and credentialing groups; and
  • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
  • Special Provision for Inservice Placement:

    Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

SPECIALIZED EXPERIENCE- GS-13 - Applicants must have 52 weeks (1-year) of specialized experience equivalent to at least the next lower grade level GS- 12 in the Federal service. Specialized experience is experience that equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, and that are typically in or related to the position to be filled. Specialized Experience is defined as; Mastery of healthcare administration principles and advanced qualitative and quantitative analytical methods sufficient to assess and improve the effectiveness of complex healthcare system modernization programs, administrative operations, and management processes affecting multiple clinical, administrative, operational, informatics, technical, and support organizations throughout the healthcare system. Comprehensive knowledge of healthcare system modernization principles, Electronic Health Record Modernization (EHRM), clinical communication and collaboration systems, workflow modernization, interoperability, organizational readiness, strategic planning, program management, performance measurement, business process improvement, and healthcare administrative operations is required to evaluate complex organizational issues, conduct comprehensive management studies, assess operational effectiveness, develop modernization strategies, and recommend administrative solutions that improve healthcare delivery and organizational performance. Skill in applying expert analytical, project management, facilitation, communication, and problem-solving techniques is required to design and conduct comprehensive administrative studies; evaluate broad and complex organizational issues where established methods are often inadequate; develop implementation strategies, workflow improvements, organizational readiness assessments, and performance measures; and provide authoritative recommendations to executive leadership regarding healthcare system modernization and organizational effectiveness.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Agency contact information

VISN 19 HR Contact Center
Phone
719-227-4600
Email
V19USAJOBS@VA.GOV
Address
VA Salt Lake City Health Care System
500 Foothill Drive
Salt Lake City, UT 84148
US

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