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Diagnostic Radiologic Technologist- Picture Archive Communication System (PACS) Technologist

Department of Veterans Affairs
Veterans Health Administration
Northern Arizona VA Healthcare System

Summary

This position is located at Northern Arizona VA Health Care System. The incumbent serves as a PACS administrator with responsibility for Imaging computer systems to gather, record, process and analyze a variety of imaging systems, and also serves as an ADPAC support of Radiology EMR to maintain radiology information system (RIS) file systems entries, procedures and radiology CPT codes and HCPCS codes up to date, provides user training for all NAVAHCS applications utilized in the facility.


Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$113,204 - $147,173 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSX-13056946-26-QMD
Control number
886396400

This job is open to

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Clarification from the agency

AREA OF CONSIDERATION: This announcement is open to the Current, Permanent Federal employees and The Public. Qualified candidates will be referred in the following order: 1) Current, Permanent Federal employees of the Northern Arizona VA Health Care System, 2) Current, Permanent Federal employees of the Department of Veterans Affairs 3) All other current, permanent Federal employees 4) The Public

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Duties

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This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until December 4, 2026. The initial cut-off date for referral of eligible applications will be September 18, 2026, with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA Careers - Diagnostic Radiologic Technologist:
https://youtube.com/embed/I-4ku5UMvWMTotal Rewards of a Allied Health Professional

This position is located at Northern Arizona VA Health Care System. The incumbent serves as a PACS administrator with responsibility for Imaging computer systems to gather, record, process and analyze a variety of imaging systems. The incumbent also serves as an ADPAC support of Radiology EMR to maintain radiology information system (RIS) file systems entries, procedures and radiology CPT codes and HCPCS codes up to date, provides user training for all NAVAHCS applications utilized in the facility. The incumbent serves as the liaison for Office of Information and Technology (OI&T), Healthcare Technology Management (HTM) staff and clinical users to ensure PACS is configured to optimize Imaging Quality Control for medical imaging.
The incumbent monitors the operations of several large-scale of clusters computer systems, PACS, Electronic Medical Record (EMR) and the Voice Recognition Dictation System, to identify any issues or solutions for normal operations, provides support to vendor representatives or system programmers for significant equipment or software malfunctions. The incumbent participates with system specialists in planning and implementing the introduction of major new applications, programs and additions or changes to equipment or systems software.

Duties include, but are not limited to the following:

1. Advanced PACS System Administration & Enterprise Integration

  • Performs complex PACS system configuration including AE Titles, DICOM nodes, routing rules, exam dictionaries, and hanging protocols.
  • Leads integration of PACS with RIS, VistA Radiology, VistA Imaging, EMR/CPRS, and voice-recognition systems.
  • Conducts DICOM validation and troubleshooting across imaging modalities ensuring compliance with VA standards.
  • Coordinates with OI&T and Biomedical Engineering to optimize PACS network performance.
2. Digital Imaging Systems Development, Monitoring & Optimization
  • Develops methods and programs to evaluate, monitor, and maintain digital imaging and voice-recognition systems.
  • Conducts performance trending, workflow analysis, error-rate monitoring, and image-flow assessments.
  • Oversees structured testing for upgrades and modality replacements.
3. Expert Technical Consultation & Multidisciplinary Leadership
  • Serves as the primary subject matter expert for imaging informatics.
  • Leads multidisciplinary teams in PACS planning, expansion, and integration.
  • Provides advanced training on PACS, imaging workflows, exam management, and image quality standards.
4. Enterprise-Level Troubleshooting & Analytical Problem Resolution
  • Resolves complex PACS, RIS, VistA Imaging, DICOM gateway, modality worklist, and workstation failures.
  • Investigates multi-layer issues involving hardware, software, networks, and security.
  • Coordinates with national VA teams during escalated outages.
5. Information Security, Compliance & Data Governance
  • Ensures compliance with VA cybersecurity, VistA Imaging retention, and privacy requirements.
  • Manages enterprise user access, security keys, permissions, and AE-level authorizations.
  • Conducts system access audits and enforces PACS data governance.
6. Teleradiology Operations & Remote Workflow Oversight
  • Serves as technical lead for teleradiology operations ensuring reliable transmission and reconciliation.
  • Resolves complex teleradiology transmission and integration issues.
7. Quality Assurance, Imaging Integrity & Continuous Improvement
  • Leads Radiology QA related to acquisition, processing, display, compression, and storage.
  • Analyzes workflow bottlenecks and implements improvements.
  • Conducts risk assessments and implements corrective action plans.
8. Contingency, Downtime & Business Continuity Management
  • Oversees ADP contingency plan for downtimes.
  • Ensures accurate post-downtime data reconciliation.
  • Leads restoration coordination after outages.
9. Collaboration & Inter-Service Technology Initiatives
  • Participates in technology initiatives with Clinical Informatics, OI&T, HTM, and other ADPACs.
  • Supports evaluation and implementation of new applications, hardware, and integrated IT systems.


Work Schedule: Monday -Friday, 7:00AM - 3:30PM
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

  • Citizenship: Be a citizen of the United States.
  • Certification. All applicants must be certified in general radiologic technology by the American Registry of Radiologic Technology, Radiography (ARRT) (R). Advanced ARRT certification is required for assignments that include computed tomography (CT), magnetic resonance imaging (MRI), [or Mammography (M) duties performed independently, as applicable]. Advanced certification indicates that the incumbent [can operate independently] and has demonstrated specific clinical competency in the appropriate specialty and taken and passed the designated examination. [In modalities that require advanced certification, to support their continued development, technologists who do not possess an advanced certification may be provided on the job training with oversight from a certified radiologic technologist.]
  • Education. Completion of a full-time training course of at least 24 months in duration (or the equivalent) in a post-high school diagnostic radiologic technology program, evidenced by a certificate or an associate degree, accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT) or from [other accrediting agencies as recognized by the Department of Education (DOE).] [NOTE: Assignment to the clinical program director requires meeting JRCERT minimum educational standards as noted in the assignment description.]
  • Physical Requirements. See VA Directive and Handbook 5019
  • English Language Proficiency. DRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

Grade Determinations:
Diagnostic Radiologic Technologist - Picture Archival Communication System (PACS) Technologist, GS-11
Picture Archival Communication System (PACS) Technologist: Technologists working in this special assignment use their knowledge of radiology workflow and processes in conjunction with a specialized technical skillset to support and troubleshoot image processing, display, and storage systems. The PACS technologist also provides oversight and support of PACS display workstations, interfaces, secondary applications, speech recognition and other hardware that is critical to departmental efficiency and throughput.

(1) Experience. At least one year of experience equivalent to the next lower grade level directly related to the position being filled that demonstrates the clinical competencies needed to provide services as a quality control technologist, DRT team leader, supervisory radiologic technologist, [PACS technologist, clinical program director], or an assistant chief radiologic technologist.
(2) Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. DRTs at this grade level may be appointed to one of the following assignments:
(a) Picture Archive Communication System (PACS) Technologist. This position serves as a liaison for the Office of Information and Technology (OI&T), Biomedical Engineering staff and clinical users to ensure the PACS system is configured to optimize imaging including distribution capabilities; develops methods and programs to evaluate, monitor and maintain digital imaging and voice recognition systems; serves as team leader in planning, developing, and instructing users in the operation of PACS network elements, the integration of these with related systems, and recommends corresponding upgrades. This position researches and or/analyzes problems, issues, or program requirements supporting the functions of a digital imaging system; performs complex system administrator functions such as: oversight of RIS (Hospital Information System/Radiology Information System) links necessary to interface with the HIS (Hospital Information System), Application Entity (AE) titles, individual and user group creation, and access management, system filters, exam code dictionaries, DICOM configuration testing, hanging protocols, voice file exchange, and other duties associated with this position. The incumbent ensures compliance with all national and VA information and security requirements, including archiving of images to VistA imaging. This position may independently function as a DRT, which may include complex modality such as CT, MR, mammography, ultrasound, and IR.

The candidate must demonstrate all of the following technical KSAs:
i. Ability to provide support and troubleshoot system application and hardware issues and instruct users in the proper operation of digital image processing, storage and display systems.
ii. Ability to perform VistA radiology, VistA imaging, and PACS support activities and general ADPAC duties including user access control.
iii. Ability to initiate repair requests with appropriate services or vendors.
iv. Knowledge of PACS system infrastructure and functionality.
v. Ability to provide training to all user levels in the efficient use of imaging hardware and software of the integrated PACS system.
vi. Knowledge of specific positioning, technique, and imaging procedures so he/she will be able to perform and reconcile image information correctly and efficiently during technical post processing and evaluation.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements and Work Environment: Work is performed in a health care setting. Work may involve exposure to infection and possible contagious diseases. Standard precautions and isolation techniques will be employed as indicated. Working conditions include: outside and inside work, exposure to radiation energy, constant noise (machinery/equipment), working around hazardous machinery with moving parts, working closely with others.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA Desert Pacific Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model that is based in a partnership across time, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Agency contact information

Roberto Mejia
Phone
310-478-3711 X48399
Email
Roberto.Mejia@va.gov
Address
Bob Stump VA Medical Center
500 Highway 89 North
Prescott, AZ 86313
US

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