The Workforce Insights & Analysis Branch Manager serves as the FAA's principal agency-wide authority, chief data architect, and strategic advisor for human capital data. The incumbent exercises total program oversight over agency-wide people data analytics. This includes executing critical studies, advanced predictive models, and high-visibility visualizations that dictate long-term human resource strategies.
Summary
The Workforce Insights & Analysis Branch Manager serves as the FAA's principal agency-wide authority, chief data architect, and strategic advisor for human capital data. The incumbent exercises total program oversight over agency-wide people data analytics. This includes executing critical studies, advanced predictive models, and high-visibility visualizations that dictate long-term human resource strategies.
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
The Branch Manager oversees work that impacts all FAA employees. Directs the work of subordinate employees for multiple organizational projects and programs across multiple FAA offices. The work of this position includes complex projects and programs based on the objectives of the Office of Human Resource Management (AHR) and the FAA. The Branch Manager communicates the organization's vision and objectives; sets priorities; assigns work tasks and responsibilities; manages the recruitment and hiring of professional staff; coaches and develops staff and organizational capabilities; assigns work tasks/projects; prepares performance standards and evaluates performance; holds employees accountable for misconduct; identifies employee training needs; and administers/approves leave and other policies.
Assignments include:
Leading the evolution of AHR¿s people data analytics to include establishing a people data dictionary.
Driving a culture of data-driven decision making and performance improvements.
Leading the collection of people data to conduct trends analysis using advanced analytics, artificial intelligence, machine learning, natural language processing, deep learning, and other data methodologies.
Leading the analysis of data and performing studies, analytics, and visualizations to support program execution of strategic workforce solutions.
Originating entirely new data science concepts, predictive modeling methodologies, and information system frameworks that govern critical, highly visible, and multi-million-dollar FAA transformation objectives.
Providing insights into drivers to describe, prescribe, and predict outcomes for immediate to short-term service recovery and long-term program and system-wide improvements.
Overseeing the implementation of reporting systems to deploy, collect, and analyze data to help inform for descriptive, prescriptive, and predictive outcomes with a specific focus on forecasting talent pipelines and critical leadership gaps.
Leading the evolution of AHR's information systems, including developing an integrated human resources information system and case management system.
Using automation tools to improve AHR processes and forms.
Overseeing the development and maintenance of all AHR information systems and applications.
Applying human-centered design thinking in the development and maintenance of these systems.
Overseeing the identification of end-user needs for execution and transformation through research, including observation, interviews, surveys, analytics, and user testing.
Overseeing the creation and delivery of high-quality digital experiences and artifacts (like user-experience patterns, wireframes, prototypes, and design systems).
Defining, recommending solutions to AHA and AHR leadership, and managing branch resources by evaluating workload; developing and implementing (once approved) standard operating procedures (SOP) for staff; and establishing internal controls to ensure resources are appropriately utilized.
Regularly leading high-visibility, interdisciplinary coalitions comprised of senior FAA Staff, external government officials, and/or private sector partners to solve complex, high-risk talent pipeline issues.
Individual and organizational performance is reviewed periodically through organizational performance measures to determine success in achieving planned results. Has broad discretion to ensure the alignment of all projects/programs with the tactical and strategic (short-term and long-term) objectives of the organization.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
A one-year supervisor/managerial probationary period may be required.
Successful completion of a security investigation may be required.
Please review Required Documents and Additional Information.
Qualifications
To qualify for this position at the FV-K (FG/GS-15) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J (FG/GS-14) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
SPECIALIZED EXPERIENCE includes:
Leading the lifecycle execution of advanced data science or analytics initiatives using Artificial Intelligence (AI), Machine Learning (ML), deep learning, predictive modeling, and/or advanced data visualization methodologies to solve complex administrative, programmatic, or organizational problems; and advising senior leadership on long-term data modernization strategies;
Leading the strategic development, deployment, modernization, or integration of complex information systems, data platforms, or large-scale case management applications, including establishing data governance standards, data dictionaries, automated workflows, and technical architectures; and directing cross-functional teams in the development of user-centered digital solutions; and
Designing and leading complex predictive analytics and trend studies to forecast workforce, talent, leadership, or other organizational needs; developing prescriptive recommendations to address organizational capability or programmatic challenges; and communicating complex analytical findings and recommendations to senior leadership and other key stakeholders.
Applicants should provide examples of Specialized Experience in their work history. Qualifications must be met by the closing date of the announcement.
Education
Education may not be substituted for experience.
KSA INFORMATION:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions and Other Factors, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a HR Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
NOTES:
1) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job.
2) Some, all or none of the applicants may be interviewed.
3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits
4) To confirm receipt of submitted documents, please contact Kinsley Kerlick at kinsley.l.kerlick@faa.gov.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Notification of Personnel Action (SF-50) will be required to verify area of consideration. Other supplemental documentation, etc. will be accepted in combination with your on-line application. These documents must be uploaded with your application or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Notification of Personnel Action (SF-50) will be required to verify area of consideration. Other supplemental documentation, etc. will be accepted in combination with your on-line application. These documents must be uploaded with your application or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
