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CONFERENCE COORDINATOR (DEVELOPMENTAL), NF-02/RFL (LT)

Department of the Army
United States Army Installation Management Command
EDELWEISS LODGE AND RESORT

Summary

Edelweiss Lodge and Resort, located in the Bavarian Alps, serves U.S. service members, veterans, and their families. This developmental Conference Coordinator position receives training and supervision while supporting group and conference planning, bookings, rooming lists, guest services, contracts, budgeting, and event execution. Coordinates with internal departments and external partners to ensure successful events and guest satisfaction.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$15 - $21.80 per hour
Pay scale & grade
NF 2
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Temporary - 15 Months
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
ELRLT202600059
Control number
886135800

This job is open to

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Clarification from the agency

This position is open to current Edelweiss Lodge and Resort employees only. United States (U.S.) Citizens who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and citizens of a NATO country not married to an active-duty U.S. military member are not eligible for US NAF employment.

Duties

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DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:

In a developmental capacity, receives training and close supervision in the performance of duties and responsibilities as set forth in the position guide for Conference Coordinator, NF-1101-3, PD #4116. Gradually assumes more responsibility and learns to perform the full scope of the duties required of the position. Completes a prescribed agenda of formal/informal training and self-development as set forth in the Individual Development Plan (IDP).

Works under close supervision of the Sales & Conference Manager. Assists in developing, recommending, and enforcing operating procedures. Makes recommendations concerning services, promotion activities, and revenue improvements. Assists in the processing of group and conference rooming lists. Primarily responsible for assisting in the preparation of the pre-conference/meeting/banquet bookings, execution, and follow-up, as well as the coordination of these activities with other concerned departments, as well as external sources and contractors during all phases of the group and/or conference. Functions span all groups to include guest services, sales, service quotes, facilitation of contractual agreements and program budgeting and execution.

Incumbent works closely with the Banquet & Catering Manager, providing feed-back on conference customer satisfaction or dissatisfaction and recommending possible corrective actions. Assists in the evaluation of financial statements, reviewing costs against revenues, advising supervisor of status and recommending improvements. Represents the activity to the public. Assists in ensuring the adherence to all the Internal Control items related to the conference activities. Assists in the maintenance of the conference, lobby and guest areas.

Performs other duties as assigned

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • All required background checks of AR215 -3, Chapter 2, paragraph 213: i. must be satisfactory completed and maintained to include the initiation/completion of Child and Youth National Agency Check with Inquiries (CNACI).
  • One year probationary period may be required
  • Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age.
  • A pre-employment physical is required
  • Must be willing to work irregular work schedule (nights/weekends/holidays)
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • Must comply with established uniform and appearance standards at all times.

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

QUALIFICATION REQUIREMENTS:

Applicant must have one year of post-high school experience in the hospitality industry or one year of post-high school education.

Applicant must have twelve months of post-high school education; or one year of post-high school experience in customer service or directly related experience, which has demonstrated:

  • Effective verbal or written communication
  • Neatness and good grooming
  • Courtesy and tact
  • Ability to work under pressure
  • Dependability
  • Ability to work independently


Specifically, the incumbent in the developmental position will be promoted to the target grade upon a proficiency assessment performed after 6 months to validate that all pertinent OPERA skills necessary to perform as a coordinator are demonstrated. OPERA skills to be assessed will be: creation of a BEO, reservations, entering a rooming list, understanding rate codes, understanding routing elements, room drops, deposits, and billing.

Must be able to obtain and maintain a valid driver's license.


All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.


All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Education

High School graduate or equivalent.

All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • This is a limited tenure position not to exceed 15 months. It is an unaccompanied program because we cannot provide logistical support to family members. Dorm-style housing is provided in lieu of a living quarters allowance. Transportation to and from Germany is provided in accordance with the terms of the Joint Travel Regulation and the executed transportation agreement. Military spouses and family members currently residing within the Garmisch Military Community who apply under this announcement will be considered for a regular appointment.
  • A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Edelweiss Lodge and Resort, Garmisch, Germany. You will be expected to physically reside within commuting distance.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Discover Your Path to Success!
  • Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
  • Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
  • Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.


Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

United States Army Installation Management Command

The U.S. Army Installation Management Command delivers base support from the strategic support area, enabling readiness for a globally responsive Army.

We Are the Army's Home

  • Committed to Service
  • Enhancing Readiness
  • Foundation of the Army culture
The Duty Station for this position is located at Edelweiss Lodge and Resort, Garmisch, Germany.

Agency contact information

Edelweiss Resort, Garmisch, Germany
Phone
0000000000
Email
interview@edelweisslodgeandresort.com
Address
RC-NAF-ELAREU EDELWEISS LODGE AND RESORT
DO NOT MAIL
APO, AE 09006
US

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