About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information, Tickets, and Tours Office on Robins AFB, GA.
Flexible employees have no guaranteed hours, but may work up to 40 hours per week.
This position does not offer benefits.
Subject to an irregular tour of duty.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information, Tickets, and Tours Office on Robins AFB, GA.
Flexible employees have no guaranteed hours, but may work up to 40 hours per week.
This position does not offer benefits.
Subject to an irregular tour of duty.
Please see the "Who May Apply" section under the Qualifications section.
Serves as the subject matter expert in all aspects of the Information, Tickets and Travel (ITT) section. Responsible for the economic and efficient operation of the ITT section. Plans, organizes, and coordinates the details of recurring and nonrecurring activities and special events, to include commercial reservation and ticketing services for airlines, hotels, cruises, tour packages, and other travel related services. Develop group tours designed to stimulate and sustain the interests of participants. Provides clear and accurate guidance and coordination of leisure travel information and referral services for both individual and group customers. Schedules group tours and other related activities, ensuring maximum participation. Operates cash registers and computerized point of sale system and reservation software program; accepting cash, checks and credit cards for merchandise and services. Responsible for change fund, cashier ticket inventory and daily receipts. Balances cash reports and prepare bank deposits. Prepare daily and weekly financial reports. Accepts reservations for shows and takes registration and money for tours. Stocks brochure racks and keeps storage room organized. Answers telephones. Gives written and verbal information to customers. Assist with verifying weekly and monthly inventories; reports results to Air Force Central Ticket Office (AFCTO); enters results into inventory control system. Creates and updates vouchers. Receives tickets on computerized tracking systems. Performs a variety of office duties to include route and file correspondence. Works on a computer daily. Reports directly to Director of Arts & Crafts/ ITT/Outdoor Recreation. Performs other related duties as assigned. Subject to an irregular tour of duty.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13071636
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/30/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have experience which demonstrates knowledge of cash handling procedures. Experience in responsible clerical or office work of any kind in which the applicant demonstrated the ability to perform satisfactorily at the grade level of the position preferred. Ability to follow oral and written instructions. Ability to communicate both orally and in writing and possess skill in dealing with the public. Experience in conducting and documenting inventories is highly desirable.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 09/30/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
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