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Supervisory IT Specialist (OS)

Department of Veterans Affairs
Deputy Assistant Secretary for Information and Technology
Infrastructure Operations (IO), Platform Support (PS), Mainframe, MGMT Service Line

Summary

Deliver secure and high availability infrastructure solutions supporting VA's mission. Serve as an operational service provider of foundational compute, storage, physical database, and client management components. Implement and sustain technical, management, and operational security controls and supporting processes to protect mission critical networks, systems, and applications throughout the VA enterprise.

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Overview

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Accepting applications
Location
2 vacancies in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$107,446 - $139,684 per year

The salary listed is the base salary. Once a selection has been made and the location known, the salary with locality will be determined.

Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
DHA-IO-26-HS-13064807-NBU
Control number
885842600

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

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  • Provides leadership and management expertise in the design of customer solutions comprised of a wide range of computer system hardware and software products.
  • Establishes and maintains a close working relationship with management officials in various services and staff offices to keep abreast of the information system's needs.
  • Advises Service Chiefs and other high-level managers on organizational goals, objectives, and management strategies.
  • Manages the execution of all tasks for the acquisition of hardware and/or software necessary to support new initiatives or to provide changes in existing systems/applications.
  • Gives advice, counsel and instruction to employees on both work and administrative matters.
  • Directs the implementation of quality improvement initiatives and establishes quality controls to improve the effectiveness of services provided to all nationwide customers.
  • Finds and implements ways to eliminate or reduce significant bottlenecks to production and improve business practices.
  • Evaluates and acquires productivity improvement tools for application development use and remote customer.


This is a Non-Bargaining Unit Position.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

Cybersecurity Code 451
- System Administrator: Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways


Work Schedule: Monday - Friday; 8:00am to 4:30pm
Compressed/Flexible: Available at Supervisor discretion.
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ad hoc/situational telework.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory IT Specialist (OS)/PD15021A

Physical Requirements: The work is primarily sedentary, but may involve some walking, standing, bending, and carrying of light items such as books, papers, or laptop computers. Work may require occasional travel and the ability to safely move and install IT equipment.


Working Conditions: The work is typically performed in the office or computer environment. Travel is occasional. The incumbent may be required to work irregular tours of duty including some weekend work.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2026.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in managing enterprise-scale mainframe operating environments supporting nationwide mission-critical applications; Planning, installing, configuring, testing, securing, and maintaining complex z/OS-based systems and leading multidisciplinary technical teams responsible for mainframe operations. Experience should also include overseeing large-scale systems integration, modernization, or migration projects, and coordinating with senior leadership across multiple organizations; Evidence of a track record of developing IT infrastructure plans, managing program resources, and providing authoritative technical guidance on mainframe architecture, performance, availability, and security.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This is not a remote position. OIT has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations. If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location.

  • Albany, NY
  • Anaheim, CA
  • Atlanta, GA
  • Aurora, CO
  • Austin, TX
  • Cleveland, OH
  • Davidson, TN
  • Denver, CO
  • Detroit, MI
  • Eatontown, NJ
  • Hines, IL
  • Houston, TX
  • Long Beach, CA
  • Los Angeles, CA
  • Murfreesboro, TN
  • Nashville, TN
  • Orlando, FL
  • Philadelphia, PA
  • Pittsburgh, PA
  • Salt Lake City, UT
  • San Antonio, TX
  • Shepherdstown, WV
  • Tampa, FL
  • Washington, DC
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Deputy Assistant Secretary for Information and Technology

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Recruitment Team One A
Email
VAOITOPSHRRPTeam1A@va.gov
Address
DAS for Information Technology - 200
1615 Woodward St
Austin, TX 78772
US

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