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Supervisory Quality Assurance Specialist

Department of Defense
Department of Defense Headquarters
Defense POW/MIA Accounting Agency

Summary

The mission of the Defense POW/MIA Accounting Agency (DPAA) is to provide the fullest possible accounting for our missing personnel from our Nation's past conflicts to their families and our Nation. DPAA personnel research, investigate, recover and identify remains of DoW personnel unaccounted for from World War II, Korean War, Vietnam War, Cold War, Iraq conflicts and the Persian Gulf War.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Situational as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$111,119 - $144,457 per year
Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
IMP-13062423-26-AES
Control number
885787700

This job is open to

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Clarification from the agency

This announcement is open to current permanent Defense POW/MIA Accounting Agency (DPAA) employees serving under a career or career-conditional appointment in the competitive service, and DoD PPP Military Spouse Preference applicants.

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Duties

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Incumbent typical work assignments may include the following:

  • Leads, coordinates, and manages the agency-wide Quality Assurance Program (QAP) across three laboratory facilities.
  • Directly supervises and manages a team of Quality Assurance Specialists, assigning and prioritizing work, providing technical guidance, evaluating performance, and ensuring effective resolution of technical and personnel issues.
  • Manages contracts and procurement for external accrediting body fees, annual surveillance audits, and specialized equipment/anatomical reference standards (COR).

Requirements

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Conditions of employment

  • U.S. Citizenship is required
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
  • May be required to successfully complete a probationary/trial period
  • Must be determined suitable for federal employment
  • Required to participate in the direct deposit program
  • This position is subject to pre-employment and random drug testing
  • This position is subject to the DoD Priority Placement Program
  • This position requires you to obtain and maintain a SECRET security clearance.
  • This position may require up to 20% occasional travel away from your normal duty station for official business on military or commercial aircraft.
  • This position requires you to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime.
  • The incumbent must sign a non-disclosure agreement.
  • The incumbent must pass all required laboratory competency tests within 90 days of employment.
  • The incumbent must pass the Defense Acquisition University Contracting Officer's Technical Representative with a Mission Focus Course within 90 days of employment.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements
Education:
Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.
or
Experience:
Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

  • Reviewing production activities and capabilities in light of contract quality requirements.
  • Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality /inspection systems, including sampling plans.
  • Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality /inspection system.
  • Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
  • Identifying inadequacies and requesting corrective action.
  • Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
  • Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.
  • Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
  • Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

You may qualify at the GS-13 level, if you fulfill the following qualification requirement:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience for this position includes:
(1) Expert knowledge of the standards and best/good practices for forensic identification (e.g. NIST OSAC, Personal Identification).
(2) Thorough knowledge of the ISO 17025 and related International Standards and Requirements and pertinent supplemental materials for accreditation.
(3) Experience and knowledge of the principles and practices of quality assurance in scientific laboratories.
(4) Experience and knowledge of pertinent areas with forensic science particularly forensic anthropology in relation to identification.
(5) Experience and knowledge of project management for the planning, development, execution and final assessment of solutions to especially broad and important management problems.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include

ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE?
You must provide sufficient documentation of your education in your resume. You are strongly encouraged to provide a copy of transcripts or degrees in your application package. It is also acceptable to document your applicable course listing in your resume (course number, credits earned, etc.). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency. If selected, an official/sealed transcript will be required prior to appointment.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Probationary Periods: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing an online application, you may request an alternative application. Please send an email to the following address for information on how to obtain an alternative application: whs.job.application.assistance@mail.mil

Reemployed Annuitants: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants (DODI 1400.25, volume 300). http://www.esd.whs.mil/DD/DoD-Issuances/140025/

Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.

Additional vacancies may be filled by this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position may require a Subject Matter Expert (SME) Panel Assessment.

Your eligibility and qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the SME Panel Assessment(s) required for this position (if applicable). If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Quality Assurance
Program Management
Contracting Officer's Representative
Compliance Auditing

DOD PPP candidates using Application-Based Procedures:

Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Department of Defense Headquarters

The Office of the Secretary of War (OSW) is the principal staff element of the Secretary of War in the exercise of policy development, planning, resource management, fiscal, and program evaluation responsibilities. OSW includes the immediate offices of the Secretary and Deputy Secretary of War, the Under Secretaries of War, the Assistant Secretaries of War, General Counsel, Director of Cost Assessment & Program Evaluation, Director of Operational Test and Evaluation, the Chief Information Officer of the DoW, the Director of Administration and Management, and such other staff offices as the Secretary establishes to assist in carrying out assigned responsibilities.

Agency contact information

Washington HQ Services
Email
whs.job.application.assistance@mail.mil
Address
Defense POW/MIA Accounting Agency
Human Resources Directorate
4800 Mark Center Drive
Alexandria, VA 22350
US

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