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Administrative Officer-Supervisory

Department of Veterans Affairs
Veterans Health Administration
Bronx VA Medical Center

Summary

The Administrative Officer for the GEC/CLC Program functioning on behalf of the Associate Chief Nurse for GEC and CLC has the overall administrative management of the highly complex program. The complexity of the administrative responsibilities is heightened by the diversity of the organization and the extent of interaction with other programs. This is a SUPERVISORY position located at the Bronx VA Medical Center.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$88,005 - $114,413 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTE-13069048-26-ST
Control number
885632900

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Duties

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The Administrative Officer serves as primary administrator of GEC/CLC program overseeing the administrative operation of the program. Responsibilities include, but not limited to:

General Administrative

a. Oversee and lead all the administrative functions of the GEC/CLC program covering the following area:
i. Geriatric and Extended Care Program
ii. Community Living Center
iii. Home based Primary Care Program
iv. Comprehensive Integrated Inpatient Rehabilitation Program
v. Contracted Nursing Home Oversight
vi. Non-institutional Care Programs:
1. Respite Home Skilled Care Program
2. In-home Hospice Care Program
3. Adult Day Health Care Program
4. Home based Primary Care Program
5. Care Giver Support Program
6. Veteran Directed Care Program
7. Medical Foster Home Program
8. Home Health Aid Program
b. Coordinate with the clinical and administration staff in the clinical support and administration teams under the GEC and CLC programs to optimize supporting service to the GEC/CLC programs.
c. Supervise the Program Support Assistants, assign work, determine work schedule including time and leave approval, design job responsibilities, establish performance standards for the positions, and conduct annual performance evaluation.

Fiscal Responsibilities
In collaboration with the Chief Nurse Executive Leadership Team, Chief of staff in the Director's Office, the incumbent works with the CLC leadership team to establish the short- and long-term fiscal goals to support program objective and mission.
Responsibilities include:
a. Monitoring and managing the expenses on equipment, human resources and supplies making sure using of the available funds are optimized and within budget.
b. Overseeing the Fund Control Point (FCP) management process including disbursing of funds, analyzing and providing feedback on expenses and fund use.
c. Reviewing all Geriatrics and Extended Care (GEC) Program and Community Living Center (CLC) administration service budget/ FTEE requests for completeness and workload justification.

Human Resources Responsibilities
The incumbent performs the following Human Resources and staff management functions in collaboration with the GEC/CLC Program Leadership:
a. Lead the efforts to conduct studies on administrative problems involving personnel shortages, organizational structure, new technology, program deficiencies, reporting system, etc., to maintain efficient functioning of the Program as indicated.
b. Provide oversight over the recruitment efforts expediting the filling of vacant positions, including, but not limited to, interviewing, and recommending selections in accordance with the Department of Veterans Affairs established Equal Employment Opportunity {EEO) criteria and Affirmative Action plans.
c. Supervise efforts to prevent justifiable EEO, Union grievance, discrimination, or sexual harassment complaints that are directly attributable to the actions of the organization's management.

Facilitation of Ongoing Data Driven Decision
To facilitate data driven decision process by the GEC/CLC Program, the incumbent is responsible for the following:
a. Oversee the process to regularly retrieve GEC/CLC related clinical and administrative data reports from VSSC, Power Bl and other reliable official data sources.
b. Systematically analyze the historical data and trends; coordinate the effort to formulate work distribution charts, workflow charts, compilation of workload data to be presented to the GEC/CLC and JJP Executive Leadership.

Accreditation and Quality Assurance
In collaboration with CLC leadership and Quality Management, the incumbent is responsible for:
a. Leading and coordinating the tracking of all GEC/CLC performance measures including but not limited to pressure ulcer, CAUTI prevention, CLABSI prevention, length of stay performance indicator in CLC, falls, suicidal risk screening.
b. Lead the efforts to prepare reports for quality assurance, metrics, and interventions.


Data and Access Security and Care technology oversight
a. Oversee the staff training process of use of the Veterans Health Information Systems and Technology Architecture {VISTA) packages.
b. Coordinate and lead the implementation of the technologies pertaining to patient care and administration functions including BCMA carts, SharePoint information, Microsoft TEAMS online conference solution, Wander Guard and Tele sitters.

Performing other duties as assigned.


Work Schedule: 8:00 AM - 4:30 PM.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer-Supervisory/PD11025O

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience: Have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of the Administrative Officer position, and that is typically in or related to the work of this position. Specialized experience includes: Creating reports, coordinating and scheduling meetings, and submitting requests/work orders using a personal computer and office automation programs (such as word processing, spreadsheets, etc.); maintaining and updating department or service-level databases and shared computer drives; accurately preparing timecards for submission and processing; resolving timekeeping issues related to overtime, holiday pay, unscheduled hours, and various types of extended leave; managing and balancing financial aspects of general fund control points and purchase procedures; and preparing and submitting requests for recruitment, promotion, reassignment, and disciplinary actions.

NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

-OR-

Education: Have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. (Transcript Required)

-OR-

Combination: Have equivalent combinations of successfully completed progressively higher-level graduate education (beyond the second year) and specialized experience, as described above, which meet the total experience requirements for this grade level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (Transcripts Required)For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Preferred Experience: One year previous administrative/fellowship experience.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required (carrying files, folders, supplies, etc.).For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Note: Experience must be fully documented on your resume and must include job title, series and grades for all federal positions held, duties, month and year start/end dates AND hour worked per week.

(Failure to provide an SF-50 will result in disqualification from being considered)

You will not be contacted for additional information.

Applicants will be deemed ineligible if supporting documentation is not submitted.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Shawndolyn Trotter
Email
shawndolyn.trotter@va.gov
Address
Bronx VA Medical Center
130 West Kingsbridge Rd.
Bronx, NY 10468
US

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