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QUALITY ASSURANCE ASSISTANT (KEY TEAM MEMBER)

Department of the Air Force
Pacific Air Forces
374FSS/FSBC

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill and Bar, Yokota AB.

This is Regular Part Time Position Guarantee 20-34 hours per week.

Overview

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Accepting applications
Location
Few vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$17.33 - $22 per hour
Pay scale & grade
NF 3
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Part-time - 20 Hours
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-9YFSBC371265
Control number
885285700

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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  • Under the supervision of the General Manager, responsible for assisting the management team in executing franchise brand standards to ensure the quality assurance evaluation is conducted in accordance with AF and franchise standards.
  • Duties include, but are not limited to: assist with restaurant operations and conditions to ensure quality of the product, guest services, and hospitality; examines the restaurant is conforming to all applicable AF and franchise standards, public health standards, and adherence to all food sanitation, public health and all related safety programs; assigns duties and responsibilities to staff based upon cleaning lists and shift/station responsibilities; assist with the scheduling and training of non-management staff, and conducts new hire orientations; generates work schedules for assigned staff; performs variety of miscellaneous administrative and clerical functions; inspects work stations, grounds, and other ares for quality and quantity of work performed by all staff (employees and contract staff); reviews the customer comments cards and analyzes data and informs management team of issues or areas needing attention; tracks and develops trends in current performance and conducts specific training to improve overall service and compliance with established standards; and assist in all areas of the dining room.
  • Provides instruction and guidance to all staff members using F&B computer program tracking system ensuring that all system users are adequately knowledgeable to perform the tasks required to maintain accurate and accountable inventories.
  • Analyzes such factors as usage rates, inventory levels, seasonal demands and price fluctuations and reports findings to activity managers.
  • Establishes and periodically reviews minimum par stock levels of all expendable food and beverage goods and supplies assuring adequate inventory of items to prevent work stoppage.
  • Periodically reviews par stock levels needed to ensure maximized efficiencies. Responsible for monitoring the training program in accordance with AF and franchise standards.
  • Evaluates all processes and performance in the workplace and adjusts programs to address any performance shortcomings noted. In the absence of a Manager, the Key Team Member will monitor restaurant operations to ensure compliance with health and safety standards, guest satisfaction, and food quality. Perform other related duties incidental to the work described herein.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13068629

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires the incumbent to complete a pre-employment physical exam.
  • This position requires the incumbent to work an uncommon tour of duty to include after normal duty hours, weekends and holidays.
  • The incumbent must be a U. S. Citizen or legal U. S. residents residing within the commuting area of Yokota AB.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/28/2026

The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area (100 miles) of Yokota AB, Japan. Legal U.S. residents must possess a social security number. Must be able to provide documentation proving residence status overseas.

  • Business Based Action
  • Family Member Preference
  • Military Spouse Preference
  • Outside Applicant Veteran
  • Spouse/Widow/Parent of Veteran
  • Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
  • Must have current or previous related working experience in a Brinker's Chili's Grill & Bar franchise brand restaurant which has demonstrated a proficiency in Chili's Grill & Bar franchise positions.
  • Must maintain a score of 90% or higher on each assessment. Ability to read, write, and to clearly verbalize in English.
  • Must be able to remain standing during the entire shift. Must have experience which provides knowledge of club, restaurant, and retail operation.
  • Lifts and carries up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
  • This position is a position of trust. Employment is subject to satisfactorily completion of installation and a Tier 1 background investigation.
  • Satisfactory completion of a pre-employment physical is required.
  • May be required to work an uncommon tour of duty including nights, weekends, and holidays.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
  • Probationary period may be required.
  • Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
  • LQA is not authorized.
  • Post Allowance is authorized for Regular Full Time employment category.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Pacific Air Forces

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).

The 374 Force Support Squadron is a team of 1,000+ military, civilians and local nationals. We work together to provide enhanced quality of life for the 12,000 Yokota Air Base community members and over 150,000 transient personnel that visit Yokota every year via facilities and programs centered on morale, welfare, recreation and total force development. Our operations are the fourth largest in the Air Force: 13 dining facilities; personnel readiness and accountability; lodging; fitness; recreation; resiliency; child and youth programs; community building; mortuary affairs; NEO; Professional Development; and Education and Training. The squadron is comprised of eight flights, 49 activities and 159 facilities.

Agency contact information

Yokota NAF HR Office
Email
374fss.hro@us.af.mil
Address
Yokota Community Services Flight
374 FSS/FSCN
Unit 5119, Bldg 316
APO AP, AP 96328-5119
US

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