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Administrative Officer

Department of Veterans Affairs
Office of the Chief Human Capital Officer

Summary

This position is located in the Department of Veterans Affairs, Central Office (VACO) Human Resources
Service Center (HRSC) that focuses on the establishment and transition of human capital services for
VACO staff offices from the Veterans Health, Veterans Benefits, and National Cemetery Administrations.

This is a Detail Not to Exceed One Year, however, the detail may be made permanent without additional competition.

Overview

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Accepting applications
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$63,795 - $82,938 per year

Salary includes locality pay and will be adjusted according to the selectee's geographical location

Pay scale & grade
GS 11
Promotion potential
12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CCLQ-13065846-26-GED
Control number
885275000

This job is open to

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Clarification from the agency

Open to all current, permanent employees of the Department of Veterans Affairs (VA) and CTAP eligible candidates only. You must receive permission from your current supervisor to be considered for this detail. You must upload that approval email at the time of application to be considered for this detail opportunity.

Duties

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This is a Detail Not to Exceed One Year, however, the detail may be made permanent without additional competition.

This position is part of the initial stand-up/transition team for HRSC, therefore duties and responsibilities may vary depending upon the need and additional resources available. Duties for the transition team include but are not limited to, establishing an organizational structure, staffing determinations, hiring, training and development, establishing processes and SOPs, educating hiring managers, assisting in the training and development of Staff Office HR staff, systems access, development of Memorandums of Understanding and Service Level Agreements and monitoring the overall progress/effectiveness of the transition.

Major Duties Include:

  • Developing and implementing policies, providing advice to management and overseeing administrative management issues for the HRSC.
  • Apply standard management practices, theories, concepts, techniques and methods to specifically assigned aspects of the work.
  • Conduct a variety of operational and administrative functions such as consulting, planning, liaison, and problem solving.
  • Provides the customer with consistent information according to established policies
    and procedures.

Note: This is a non-promotion detail. Selectee will remain at their current grade, step, and pay for the duration of the assignment. GS-9 applicants will not be promoted under this opportunity.

Work Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m.
Compressed/Flexible: May be authorized
Telework: May be authorized in accordance with agency policy.
Virtual: This is not a virtual position.
Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space.
Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place.
Position Description/PD#: PD09049-0
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not required.
Permanent Change of Station (PCS): Not Authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

  • Examples of specialized experience would typically include, but are not limited to:
    • Interpret administrative policies, identify requirements, develop and implement procedures, and advise management on administrative matters.
    • Plans, coordinate, and monitor administrative projects, initiatives, and organizational activities to include: coordinating administrative projects and organizational activities, including staffing, systems access, and process changes.
    • Provide advice and guidance to managers, staff, customers, and stakeholders; coordinates responses to information requests and leadership inquiries; and prepares written correspondence, reports, recommendations, briefings, and other management products.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have have a Ph.D. or equivalent doctoral degree; Or, 3 full years of progressively higher level graduate education leading to such a degree; Or, LL.M., if related.

OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 3 full years. May be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; and then adding the two percentages.The total percentages must equal at least 100 percent to qualify. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

You will be assessed on the following Competencies for this position:

  • Administration and Management
  • Planning and Evaluating
  • Problem Solving


The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications:

  • Experience developing and implementing administrative policies and procedures, and providing advice to management on administrative operational issues, ideally within a human resources or human capital services environment.
  • Experience supporting the establishment of a new organizational structure, including assisting with staffing determinations, developing standard operating procedures (SOPs), and coordinating training and development efforts during a transition or reorganization.
  • Experience serving as a liaison between staff, management, and other organizational components - including drafting Memorandums of Understanding (MOUs) or Service Level Agreements (SLAs), and monitoring the progress and effectiveness of programs or initiatives.


Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.


Local Commuting Area:The local commuting area for this position is defined as being within 50 miles of available VA office space.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Decision Making
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Teamwork


Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Area of Consideration: Eligible applicants will be reviewed and referred in the following order:

  • CTAP Eligibles
  • Station Employees
  • All other Agency current, permanent VA Employees


During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Office of the Chief Human Capital Officer

OUR MISSION: To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Gema Delos Diaz
Phone
541-830-7553
Email
Gema.DelosDiaz@va.gov
Address
VA Human Resources Service Center
810 Vermont Ave NW
Washington, DC 20420
US

Visit our careers page

Learn more about what it's like to work at Office of the Chief Human Capital Officer, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

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