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File Room Supervisor

Department of Veterans Affairs
Veterans Health Administration
Marion VA Medical Center

Summary

The primary purpose of this position is the supervision of the File Room Scanning Unit of Health Information Management (HIM) which falls under the Health Administration Service (HAS) at the Marion, IL, VA Medical Center. The position serves as the supervisor responsible for maintaining an efficient and effective patient health record file service. This includes managing the manual and electronic filing of health record documents. The documents include clinical as well as administrative.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$43,106 - $56,039 per year
Pay scale & grade
GS 7
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSS-13062339-26-PN
Control number
885072900

This job is open to

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Clarification from the agency

This announcement is open to current, permanent VHA Employees Only Including. This includes Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and one year of service in that position) and Career Transition CTAP employees. This does not include temporary, term or intermittent appointments. You must submit a copy of your most recent, non-award SF-50 to be considered.

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Duties

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Management Support (70%)

  • Responsible for developing long- and short-range plans by coordinating with all areas within the Medical Center to ensure goals are met. Takes the initiative to identify needs and potential issues and determines flexibilities in operations to produce constructive, cost-effective approaches to resolve the problems.
  • Participates in strategic planning to ensure that HIMs issues are considered in the development of management decisions. Serves on various committees and meetings.
  • Participates in the analysis and interpretation of workload and other data used in resource planning. Establishes minimum standards for quality and productivity within HIMs and provides input to other areas within the Medical Center.
  • Conducts surveys and reviews to ensure that optimal service is being provided and that resources are being appropriately and fully utilized. Incumbent also conducts special studies to resolve administrative problems, which arise in the course of normal operations, and provides conclusions and recommendations to upper management.
  • Directs and administers the medical records program ensuring timely availability of medical documentation in support of patient care. Provides advice and guidance on medical records to management on the medical records programs in relation to such issues as medical records maintenance, storage, and disposition.
  • Serves as the paper and electronic medical record liaison, seeking ways to enhance the electronic record. Coordinates scanning efforts throughout the facilities to improve access to medical documentation and reduce use of paper records.
  • Works closely with clinical staff to determine the extent of data to be scanned; works with Health Information Management staff to establish location in the computerized medical record for recording and displaying scanned information; conducts quality control for all scanned records.
  • Provides training to staff involved in scanning or retrieving scanned data. Responsible for timely and accurate filing of all records to ensure access to all medical records to support direct patient care. Responsible for the timely and proper retirement of records in accordance with VHA directives, Federal statutes and local polices.
  • Works closely with Federal Records Depository and Logistics to coordinate shipment of records for storage. Follows established protocol in retrieving retired health records to support patient care and medico-legal requests. Incumbent provides services and technical advice to meet procedural and administrative requirements relating to the filing, tracking and retrieval of the paper Consolidated Health Record (CHR) and scanning of documents to the Electronic Health Record (EHR).
Supervisory (30%)
  • Delineates workflow among employees so that it is evenly distributed. Adjusts work assignments as needed. Responsible for the timeliness, quality and quantity of work performed. Provides training to staff as required. Identifies and recommends needs regarding future staffing, equipment, and space.
  • Responsible for keeping employees informed about changes in work processes, policies, and governing directives. Formulates and initiates performance standards. Reviews work accomplished, assesses quality and quantity of work produced by each employee. Ascertains problems encountered and takes corrective action.
  • Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees.
  • Prepares and submits position descriptions for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor. Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action.
  • Interviews new employees, recommends selection, and carries out training and development of reassignments, awards, or disciplinary action. Approves leave schedules. Implements provisions of EEO programs to ensure fair and equal treatment for all employees.
  • Work is performed at two (2) geographically separate locations eighty-four (84) miles apart. Supervises staff at both locations. Medical records at both locations are combination of computerized and hardcopy files. Is responsible for the timeliness, quality, and quantity of medical records at both locations.
  • Keeps employees informed of personnel programs and opportunities. Communicates and supports management goals and objectives. Ensures employee compliance with mandatory activities. Keeps higher-level supervisors informed of employee participation and concerns.
  • Performs other duties as assigned

Work Schedule: Monday - Friday, 8:00am - 4:30pm CST
Telework: Adhoc Only
Virtual: This is not a virtual position.
Position Description/PD#: File Room Supervisor/PD095810
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Lead or Chairperson to a group that provides guidance and training; maintenance and storage of outpatient records; scanning documents into the electronic medical record, filing of loose documents; work that includes knowledge of medical record systems. OR,
You will be rated on the following Competencies for this position:
  • Change Management
  • Customer Service
  • Decision Making
  • Knowledge Management
  • Leadership


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work involves considerable walking, standing, and bending in searching from various files. There is occasional lifting and carrying of such items as record boxes and bulky files. Work is performed in an office setting in the Health Information Management department within the Medical Center.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA's "Fourth Mission" is to improve the Nation's preparedness for response to war, terrorism, national emergencies, and natural disasters by developing plans and taking actions to ensure continued service to Veterans, as well as to support national, state and local emergency management, public health, safety and Homeland Security efforts. To accomplish the fourth mission, all VHA staff may be required to participate in alternative assignments during a national or local disaster.

Agency contact information

Patricia Nwachukwu
Phone
816-896-4934
Email
Patricia.Nwachukwu@va.gov
Address
Marion VA Medical Center
2401 West Main Street
Marion, IL 62959
US

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