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Support Services Assistant

Department of Justice
Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
U.S. Attorney's Office, Southern District of Alabama

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement.

This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-ALS-13037605-ST.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$50,460 - $65,599 per year
Pay scale & grade
GS 7
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Other
Position sensitivity and risk
High Risk (HR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-ALS-13037604-DE
Control number
884963800

This job is open to

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Clarification from the agency

All U.S. Citizens

Duties

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If you are selected for this position, you will become an essential part of the U.S. Attorney's Office for the Southern District of Alabama, supporting mission-critical operations that keep the district running efficiently and securely. In this role, you will join a well-respected team that is responsible for performing general support duties in conjunction with several administrative services functions including managing mail operations, office supplies, records administration, and digital communications for the district.

Typical work assignments will include:

  • Serves as Records Custodian by developing and managing records systems, preparing transfers to the Federal Records Center, ensuring policy compliance, and advising staff on records management practices.
  • Maintains and updates internal/external websites, manages social media platforms, produces basic graphics and short videos, and supports digital communication strategies.
  • Manages all USPS, interoffice, and courier mail operations, including sorting, metering, dispatching, supply upkeep, and equipment maintenance.
  • Routinely manages and inventories office supplies, maintains inventory and property records, and ensures proper documentation.
  • Schedules travel for office employees.
  • Oversees receipt, logging, safeguarding, and delivery of incoming checks and registered mail in accordance with internal controls and Financial Litigation Unit procedures.
Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen or National
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
  • You must be registered for Selective Service, if applicable
  • If selected, you may be required to complete a one year probationary period.
  • You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS 7: To be eligible at the GS-7 level, you must have at least one year of specialized experience equivalent to the GS-6 level.

Specialized experience is defined as performing a wide range of administrative, technical, and clerical support duties such as providing customer support to internal and external customers; maintaining office supplies and supply rooms; USPS, mail, and courier service coordination; processing and recording checks, maintaining file arrangement systems; entering information into an electronic recordkeeping system(s); organizing and archiving physical and electronic files; providing office automation support (e.g. creating, copying, editing, storing, retrieving a variety of documents); basic troubleshooting of electronic office equipment (e.g. copiers, mail machines, date stamps, and basic computer issues).

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

Education is not a substitution for specialized experience.

Additional information

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be evaluated and rated using DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified).

You will be rated on the following Competencies (see The OPM Website for definitions):
Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork



To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

The birthplace of Mardi Gras, Mobile, Alabama is a hidden gem for those looking for a diverse way of life. Explore our many beaches including Dauphin Island, Gulf Shores, and Orange Beach via sunset strolls on the sand, heart pounding fishing charters, or by taking the Mobile Bay Ferry. For those who want something a bit drier, the Southern District is home to six Robert Trent Jones Golf Courses. Visit Bellingrath Gardens which is open 362 days a year and encompasses approximately 900 acres along the Fowl River. Sixty-five acres are cultivated with annual blooms and continuous color. For our sports fans, the University of South Alabama is where you can catch all the Sun Belt Conference sporting events. Coming fall of 2027, the Mobile Mystics will begin their inaugural season as apart of the SPHL. Not only is the Southern District fantastic for its outdoor activities and views, the low cost of living and southern charm makes it a perfect place to call home. Join our team and be a part of our incredible culture! We can't wait to get to know you.

Initial appointment is conditioned upon a satisfactory preemployment adjudication. This includes fingerprint, credit and tax checks, and drug testing. In addition, continued employment is subject to a favorable adjudication of a background investigation.

As needed, additional positions may be filled using this announcement.

Agency contact information

Breanna McCants
Phone
2514157138
Email
breanna.mccants@usdoj.gov
Address
Southern District of Alabama
63 South Royal Street
Mobile, AL 36602
US

Visit our careers page

Learn more about what it's like to work at Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys, what the agency does, and about the types of careers this agency offers.

http://www.justice.gov/usao/

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