• Collect, review, compile, and maintain data and records used to support quality assurance activities.
• Identify discrepancies or incomplete information and coordinate with appropriate personnel to obtain or correct information.
• Prepare reports, correspondence, spreadsheets, charts, and other documents using office automation software.
• Track suspense actions, deadlines, and responses and perform follow-up on delinquent or incomplete actions.
• Schedule meetings, prepare or record meeting minutes, and maintain related documentation.
• Maintain files and records and provide general administrative and clerical support to organizational staff.

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year trial/probationary period may be required.
• This position is subject to a background investigation to determine your suitability for Federal employment.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.
• Lifting up to 35 pounds may be required.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• This position requires the incumbent to work first shift.
• Qualified typist is required (40 wpm).

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing administrative support duties such as reviewing and maintaining data or records; identifying and resolving discrepancies; preparing reports, correspondence, spreadsheets, or other documents using office automation software; and tracking actions or deadlines to ensure completion. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education: Four years of education above the high school level obtained in an accredited
business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience: A combination of education and experience may be
used to qualify for this position as long as the computed percentage of the requirements is at
least 100%. To compute the percentage of the requirements, divide your total months of
experience by 12. Then divide your semester hours of education beyond two years (total
semester hours minus 60) by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40
words per minute based on a 5 minute sample with three or fewer errors.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Veterans and Military Spouses will be considered along with all other candidates.