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Human Resources Specialist (Employee Benefits)

Department of Commerce
Patent and Trademark Office
Office of Human Resources, Compensation and Benefits Division

Summary

This position is located in the Office of the Chief Administrative Officer, Office of Human Resources, Compensation and Benefits Division, Benefits and Work-Life Branch. The purpose of the position is to perform a range of difficult work related to the administration of a variety of employee benefits programs including retirement, insurance, health benefits, and the Thrift Savings Plan.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Situational Telework Program
Remote job
No
Relocation expenses reimbursed
No
Salary
$70,623 - $111,087 per year
Pay scale & grade
GS 9 - 11
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
TMCO-HRMS-26-13064384-MP
Control number
884786000

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Duties

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The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

This role is the ideal next career step for you if:

  • You enjoy advising on policy, directives, and guidelines on a full range of matters.
  • You are eager to interpreting regulations and provides regulatory interpretation to managers, employees and other staff within the Office of Human Resources.
  • You are committed to providing presentations and prepares written products that foster understanding of various aspects of the employee benefits program.
  • You thrive at performing a wide variety of employee benefits assignments requiring the application of a range of retirement, benefits entitlements, health and life insurance, and Thrift Savings Plan concepts, practices, laws, regulations, policies, and legislative changes, and counseling techniques to explain and discuss entitlements.

Requirements

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Conditions of employment

  • Applications will only be accepted from United States Citizens and Nationals.
  • Your resume and question responses must demonstrate the job-related competencies.
  • You must meet the definition of specialized experience.
  • Required to pass a background investigation and fingerprint check.
  • Must be registered for Selective Service, if applicable (www.sss.gov).
  • If selected, you may be required to complete a one year probationary period.
  • You must meet all qualification requirements upon the closing date of this announcement.
  • Suitable for Federal Employment
  • Time-in-grade/band requirements must be met by the closing date of the announcement.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Administrative and Management Positions.

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled.

Specialized experience for this position includes:
GS-9: For this position, the next lower grade level is a GS-7.

  • Experience applying fundamental principles, concepts, regulations, and procedures related to employee benefits and retirement programs;
  • Experience assisting employees with routine questions concerning programs such as FEHB, FEGLI, TSP, retirement, and other employee benefits programs;
  • Experience reviewing and processing benefits forms and supporting documentation for completeness and accuracy;
  • Experience researching benefits policies, regulations, procedures, or guidance to assist in responding to employee inquiries; AND
  • Experience entering, reviewing, or updating benefits-related information using automated human resources systems.
OR
  • A master's or equivalent graduate degree.
OR
  • 2 full years of progressively higher-level graduate education leading to such a degree.
OR
  • LL.B. or J.D., if related.
OR
  • Equivalent combination of qualifying graduate education and experience.
GS-11: For this position, the next lower grade level is a GS-9.
  • Experience independently researching, analyzing, and resolving complex or escalated employee benefits and retirement issues;
  • Experience counseling and providing technical guidance to employees, managers, HR staff, or other stakeholders on federal benefits programs, such as FEHB, FEGLI, TSP, retirement, and related benefit programs;
  • Experience reviewing, processing, and auditing benefits and retirement forms and supporting documentation for accuracy, eligibility, and regulatory compliance;
  • Experience identifying and coding personnel and benefits actions, such as changes in Service Computation Dates (SCD), FEHB, FEGLI, retirement coverage, and other benefits-related actions, using automated human resources systems; AND
  • Experience researching, analyzing, and interpreting Federal benefits laws, regulations, policies, and procedures to provide guidance and resolve employee cases.
OR
  • Education: A Ph.D. or equivalent doctoral degree; OR 3 years of progressively higher-level graduate education leading to such a degree; OR an LL.M., if related such as human resources, organizational psychology, public administration, or other administrative and management fields.
OR
  • Equivalent combination of qualifying graduate education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to General Schedule Qualification Policies for more information. You are not required to submit official documents at this time; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Additional information

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non Bargaining Unit position.

This is a Public Trust position and has a risk level designation of "moderate".

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP. CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR ยง 335.103(b)(3), during the interview/selection process conducted by the hiring manager. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13064384

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity via email (oeeo@uspto.gov) or phone (571-272-8292).

Patent and Trademark Office

Come work for the Patent and Trademark Office we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website.

Agency contact information

Ramon Murphy
Phone
571-272-0660
Email
Ramon.Murphy@uspto.gov
Address
TMCO - Office of Human Resources
Office of Human Resources
Mail Stop 171
P.O. Box 1450
Alexandria, VA 22313-1450
US

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