Clarification from the agency

This vacancy is open to current VHA employees only. Note: Please upload your most current 2026 SF-50 for consideration for this role. NOTE: The 2-page Resume requirement does not apply to this position.

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The primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. In addition, the incumbent must be able to mentor and train new health technicians (Audiology).

This position functions above the full performance level for the Health Technician (Audiology) position and serves in an advanced role. Under supervision of a licensed audiologist, the incumbent performs a full range of duties and is responsible for day-to-day clinical support services of staff audiologists at the assigned location as well as participating in the programmatic development and advanced support of the facility-wide audiology program. The incumbent is expected to exercise independent judgement and will often provide guidance to less experienced staff members and will require minimal direct supervision. This advanced position functions above the full performance level and therefore requires the performance of higher-level duties.

The higher-level duties associated with this advanced-level position may include, but are not limited to:

• Mentors and trains new health technicians in audiology.
• May develop and implement the technician role for a program in focused area of audiology.

Audiology specific duties include, but are not limited to:

• Prepares patients for advanced testing procedures (vestibular, neurodiagnostic, etc.) performed by the audiologist.
• Completes electroacoustic analysis on all new hearing aids and those returned from repair.
• Verifies hearing aid settings are correct upon receiving hearing aid repairs by connecting to Noah and programming previously stored settings into hearing aids.
• Conducts hearing and tympanometric screening, and otoacoustic emission tests (without interpretation) via store-and-forward technology.
• Instructing patient on hearing loss or hearing aids on an individual basis or in a group setting.
• Completing non-diagnostic otoscopy
• Completing cerumen management
• Taking earmold impressions
• Troubleshooting and repairing hearing aids
• Pairing hearing aids and accessories via Bluetooth technology
• Documenting patient care activities in an accurate and timely manner in the electronic medical record and in ROES
• Preparing and mailing IOHI surveys and entering patient data in ROES

Administrative duties include, but are not limited to:

• Coordinate activities of the clinic with medical support services throughout the organization.
• Participate in performance improvement activities aimed at improving the efficiency of the patient process, specifically hearing aid manufacturer trainings.
• Manages clinic inventory including devices to be fit, loaner devices, and clinic supplies.
• Managing office supplies - maintaining appropriate levels of clinical supplies in al patient care rooms.
• Managing clinical supplies through Omnicell and quarterly ordering procedures.
• Assuring that all clinical supplies have current use date.

Work Schedule: Monday-Friday, 7:30am - 4:00pm
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not eligible for Telework
Virtual: This is not a virtual position.
Functional Statement #: 09561-F

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Preferred Experience: hearing aid repair

Basic Requirements:

1. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

2. English Language Proficiency: HTA candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f).

3. Experience and Education:

1. Experience: Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR
2. Education: Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR
3. Experience/Education Combination: Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry.

Grandfathering Provision:All individuals employed in VHA in this occupational series or in another occupational series performing the duties as described in the qualification standard on the effective date (May 13, 2021) of the qualification standard are considered to have met all qualification requirements for the grade held including positive education and licensure/trademark/registration/certification. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

1. They may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
2. If an HTA who was retained under this provision leaves the occupation, the employee will lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
3. HTAs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
4. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.

Grade Determinations:

Health Technician (Audiology), GS-07

• Experience: Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled.
• Demonstrated Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs:
  • (a) Ability to mentor and train new HTAs.
  • (b) Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials.
  • (c) Ability to develop and implement the technician role for a program in a focused area of audiology.

References: VA Handbook 5005/143, PART II, APPENDIX G70, HEALTH TECHNICIAN (AUDIOLOGY) QUALIFICATION STANDARD, Dated May 13, 2021The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is GS-7.

Physical Requirements: See VA Directive and Handbook 5019.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.