This position will be assigned to the Air Force Service Center in San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
This position will be assigned to the Air Force Service Center in San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
Depending on experience. Internal NAF pay setting rules apply.
Please see the "Who May Apply" section under the Qualifications section.
Provides administrative support to the Air Force Family Child Care Expanded Child Care (AF FCC ECC) Program and community- based child care operations by serving as the focal point for internal and external customers. Enforces family child care program management policies and regulations to protect children and the Air Force. Maintains up-to-date information in the online systems (e.g., AF FCC Subsidy, myFSS, CYPBMS). Processes requests (e-mail, phone calls, myFSS cases) within 24 hours. Transmits and receives documents and messages electronically and telephonically. Informs and disseminates family child care regulatory information. Prepares briefings, bullet background papers, and other correspondence as required. Develops/updates marketing materials as needed. Anticipates need for information, gathers and summarizes information from files, and prepares material/ documents for use in responding to inquiries, recognizing which information is, or is not, relevant to issue at hand. Ensures provider's payments and tax information are processed on time. Tracks all system issues. Reviews and updates as needed online help documents. Develops, presents, and evaluates training specific to AF FCC ECC and community-based child care operations. Establishes, develops, and maintains effective working relationships with the A1SOC, community-based partners, and installation leadership/personnel, families, and providers. Encourages providers to seek accreditation from the National Association of Family Child Care and Child Development Credential. Participates in special projects and initiatives and performs special assignments. Determines appropriate recommendations for unresolved or questionable problems and performs follow-up. Maintains the budget/ actual spreadsheet for each expense. In the absence of an FCC Coordinator at a Reserve or Guard Base, incumbent would serve as the FCC for the location. Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13054227
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/24/2026
Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have a Bachelor's Degree in a field of study related to child development. Must have progressive responsible experience working in child and youth programs and progressive responsible experience in early childhood settings. Progressive experience to communicate effectively, both orally and in writing. Must have extensive Microsoft Office product experience. Experienced in effectively interacting and dealing with a variety of personnel including high-ranking military and civilian personnel. Must be experienced in the use of automation software and related equipment.
Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 09/24/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
