Clarification from the agency

This announcement is open to a specific area of consideration: current permanent VISN-level employees at the Legacy VISN 19 (Montana only), Legacy VISN 20, Legacy VISN 21 or Legacy VISN 22. Location negotiable after selection, must be physically located within the VISN 5 catchment area (states of WA, OR, ID, CA, MT, NM, NV, AZ, AK, Hawaii/Pacific Islands).

Videos

• Oversees administrative functions for the VOC and exercises executive authority for all VISN operational activities, including direct oversight and allocation of resources for Health Service Areas (HSAs), direct management of communications and policy implementation from VA headquarters;
• Participates in VISN, HSA and VHA committees, acts as the Network Director's executive representative for administrative operations, strategic alignment, customer service, and quality patient care;
• Develops and prepares special or recurring reports and studies for the Under Secretary of Health, Network Director, Deputy Network Director, and other senior agency executives;
• Coordinates cross-program projects, establishes collaborations with top agency stakeholders, and independently directs the implementation and execution of special projects and initiatives;
• Manages and prepares responses to correspondence, and ensure closure on all identified barriers to exceptional care;
• Directs administrative plans and teams to implement directives, address concerns, and solve VISN-wide issues, with final authority to interpret, adapt, and promulgate policy and operational changes necessary to accomplish Network and agency objectives;
• Champions continuous process improvement initiatives to optimize operational efficiency and effectiveness across VISN administrative units;
• Establishes and monitors key performance metrics and dashboards to drive ongoing improvement and accountability;
• Directs the HSAs response to national emergencies, disasters, and other crises, with executive authority for al operational decisions, resource allocations, and external engagements across the VISN;
• Supervises subordinate supervisors and is responsible for the full range of leadership activities, from strategic recruitment and development to major labor-management relations, all with VISN-wide or national consequences;
• Acts as selecting official for key executive and supervisory positions across multiple program areas to meet agency strategic needs.
• Other duties as assigned.

Work Schedule: Monday-Friday 8:00am-4:30pm. Other work schedules within the core business hours can be discussed during the interview process.
Telework: This position may be authorized for adhoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Location: This posting lists the VISN 5 headquarters location in Vancouver. Selected candidate will maintain their current duty station in accordance with return to office procedures.
Position Description/PD#: Supervisory Health Systems Specialist - VISN Operations Center Director/PD00001VS
Area of Consideration Clarification: This announcement is open to a specific area of consideration: current permanent VISN-level employees at the Legacy VISN 19 (Montana only), Legacy VISN 20, Legacy VISN 21 or Legacy VISN 22. Location negotiable after selection, must be physically located within the VISN 5 catchment area (states of WA, OR, ID, CA, MT, NM, NV, AZ, AK, Hawaii/Pacific Islands).

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirement: All applicants, regardless of grade level must one of the following individual occupational requirements -and- the grade determination listed below.

• Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. -OR-
• Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
  • Missions, organizations, programs, and requirements of health care delivery systems;
  • Regulations and standards of various regulatory and credentialing groups; and
  • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. -OR-
• Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Grade Determination: Specialized Experience: You must have at least one (1) year of specialized experience equivalent to the GS-13 grade level in federal service. Specialized experience includes, but is not limited to: Oversight and administrative management of multiple program areas to meet the needs of a healthcare organization; identify and implement improvements to optimize processes, access strategies, and decisions through an in depth analysis; coordinating cross-program projects or initiatives in the health care field. This work must have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary. Some travel may be necessary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Resume Reminder - Your resume must include the following information for each job listed:

• Job title
• Duties (be as detailed as possible)
• Month & year start/end dates (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Series and Grade, if applicable, for all Federal positions you have held

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

VA uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.gov.