Clarification from the agency

Your application will be considered if you are a GSA employee or a GSA surplus or displaced employee in the local commuting area who qualify for the Career Transition Assistance Program (CTAP). You must be serving on career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL.

As a Training and Events Coordinator you will be responsible for the following duties:

•  Works on a diverse range of issues related to General Services Administration(GSA)/Federal Acquisition Services (FAS) offerings, demonstrates resourcefulness and discretion in creating marketing or business approaches to provide consultant services that are often sensitive and have high visibility and/or are extremely difficult in nature.
• Tracks leads, evaluates campaign performance, and applies analytics to improve audience engagement and business development outcomes.
• Develops marketing, business development, and customer relationship management goals. Determines conference theme and agenda. Manages the budget for GSA training and events. Develops and manages the registration process for GSA sponsored, co-sponsored and third-party training and event attendees. Curates pertinent training topics and presenters, develops training schedules, and assesses the overall effectiveness of event speakers and training sessions.
• Supports collaborative projects across FAS offices and federal agencies to achieve integrated advertising, promotion, public relations, and marketing. Builds and maintains effective stakeholder relationships, resolving questions and ensuring alignment with strategic goals.
• Identifies trends, leading indicators, and gaps in analytics methods or tools and recommends research or process improvements.

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

• Name, address, telephone number, email address;

• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS 13salary range starts at $108,173 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as: Experience in planning, coordinating, and providing technical guidance on marketing and event operations. This experience must demonstrate the following:

• Participate in organizing training events or programs (i.e., conferences, workshops, and briefings) to promote market engagement.
• Disseminating strategic messages to target audiences through multiple channels (i.e. including social media, email campaigns, print media, and digital platforms) to promote specific training or meeting events.
• Preparing training materials (i.e. including manuals, handouts, and presentations), while ensuring all required technology and audio-visual equipment are staged to function effectively for training events.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review theapplication of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

1. Knowledge of the principal business portfolios, and product lines within organizations to make recommendations that impact national event goals and priorities.
2. Knowledge in Customer Relationship Management (CRM) campaigns, report creation and monitoring event engagement results.  
3. Ability to manage all aspects of an event, meeting, and/or conference planning, including the key messaging and marketing, cost containment, venue scouting, equipment logistics, room setup, and a wealth of best practices.
4. Skill to plan, organize, and direct team initiatives and ability to build interoffice and interagency relationships for the purposes of facilitating advertising, promotion, public relations and marketing efforts for GSA training events.
5. Knowledge of analytical and evaluative methods for the assessment and improvement of program planning and evaluation.

Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.