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Social Worker (PACT)

Department of Veterans Affairs
Veterans Health Administration
El Paso VA Health Care System

Summary

The Primary Purpose of the Position is to provide a variety of assessments and case management services with individual Veterans and families who are experiencing a variety of psychiatric, medical and social problems.

Overview

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Accepting applications
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—This is an onsite position. Telework may be offered when deemed necessary by the department AD-HOC (Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable).
Remote job
No
Relocation expenses reimbursed
No
Salary
$67,570 - $106,285 per year
Pay scale & grade
GS 9 - 11
Promotion potential
11
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAZM-13055373-26-LEM
Control number
883617200

This job is open to

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Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. This announcement is open to (Current & Permanent) Federal Employees, (Current or Former) Participants of VHA Health Profession Trainee (HPT) Programs, and US Citizens. Note: 38 U.S.C. 7412 waives the requirement to apply Veterans preference to external applicants for appointments made from this announcement.

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Duties

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Duties include but are not limited to:

  • The incumbent is able to work with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, financial, legal, and biopsychosocial problems.
  • Complete comprehensive biopsychosocial assessments to determine the biopsychosocial functioning and needs of Veterans and/or their families. The incumbent must be able to utilize this assessment in facilitating the Veteran's maximum use of treatment for attainment of the highest level of independence that is possible.
  • Actively participate as a member of the multidisciplinary treatment team and engages through collaboration with Veterans and family. Social Worker advises multidisciplinary treatment team members in the development and implementation of treatment goals and interventions.
  • Possess a working knowledge of medical and mental health diagnoses, disabilities, and treatment procedures, including acute, chronic, and traumatic illnesses, substance abuse disorders, common medications and their effects/side effects, and medical terminology.
  • Serve as a liaison between Veterans and/or their families and VA and community resources to ensure thorough delivery of services.
  • Possess knowledge and ability to implement treatment modalities and evidence-based practices. The Social Worker must be able to teach and connect Veterans to the effective use of VA sponsored technologies to facilitate care including my health e vet, secure message, tables, VVC, telehealth, apps and other VA sponsored technology.
  • Provide consultation to other treatment team and staff members regarding biopsychosocial needs of Veteran's and/or their families. Social Worker advises on the impact of the identified social drivers of health and biopsychosocial problems on the Veteran's health care plan and compliance with treatment.
  • Have knowledge of the signs and symptoms of abuse, neglect, exploitation, human trafficking and other experiences that may require mandatory reporting to law enforcement and safety considerations. Social Workers collaborate with other internal and external experts to advise on MST, IPV, VJO, APS, and CPS and provide continuity of care and support to Veterans and their families to ensure safety.

Work Schedule: Monday - Friday; 0800 - 1645
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • A pre-placement exam will be required for Driving a government vehicle.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Health Profession Trainees (HPT's) pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

All applicants pending license requirements may be referred and selected at the GS-9 level (must become fully licensed at the independent level within 3 years of appointment).

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.
  • Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
    • *Exception - For assignments at the GS-9 level, VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker.
  • English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ยง 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

For GS-9:
  1. Experience, Education, and Licensure. None beyond the basic requirements.
  2. ALL KSAs. In addition to the experience above, the candidate must demonstrate all of the following KSAs in your resume:
  • (a) Ability to work with Veterans and family members from various socioeconomic, cultural, ethnic, educational, and other diversified backgrounds utilizing counseling skills.
  • (b) Ability to assess the psychosocial functioning and needs of Veterans and their family members, and to formulate and implement a treatment plan, identifying the Veterans problems, strengths, weaknesses, coping skills, and assistance needed.
  • (c) Ability to implement treatment modalities in working with individuals, families, and groups to achieve treatment goals. This requires judgment and skill in utilizing supportive, problem solving, or crisis intervention techniques.
  • (d) Ability to establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies.
  • (e) Fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures. This includes acute, chronic, and traumatic illnesses/injuries; common medications and their effects/side effects; and medical terminology.
For GS-11:
  1. Experience and Licensure or Education.
    • Experience and Licensure: Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non VA experience) and licensure or certification in a state at the independent practice level. OR
    • Education: In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.
  2. ALL KSAs. In addition to the experience above, candidates must demonstrate all of the following KSAs in your resume:
  • (a) Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.
  • (b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds.
  • (c) Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.
  • (d) Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.
  • (e) Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.
Preferred Experience:
  • 1-2+ years' post-MSW experience (preference given to those with direct care working with adults, especially Veterans, older adults, or those with complex medical/psychosocial needs).
  • Experience conducting psychosocial assessments, risk screenings, and collaborative care planning in a multi-disciplinary environment.
  • Familiar with community resources, VA benefits, social determinants of health, and developing care plans.
  • Demonstrated ability to work collaboratively on interdisciplinary teams (nurses, physicians, pharmacists), and effective communication abilities across professions.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-9 to GS-11.Physical Requirements: A pre-placement examination will be required to be able to determine if the incumbent is able to safely operate a Government Vehicle.The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

The master's degree in social work must be fully accredited by the Council on Social Work Education (CSWE). Verification of accreditation may be made obtained from: Council on Social Work Education (CSWE) - Accreditation

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

NOTE: If your school was accredited by Council on Social Work Education (CSWE) at the time of graduation but is no longer listed on the Council on Social Work Education (CSWE) website, you must provide documentation of accreditation with your application packet.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Welcome to El Paso - a true Southwest Delight!

El Paso can serve as your base point for travel in any direction - within a few short hours you can ski in Ruidoso; take in the cultural ambiance of Albuquerque - perhaps play a few slots or catch a headline concert; arrive in Phoenix for professional sports; or a short detour to Tucson for beautiful hikes and farmer's markets. Just north of El Paso is Las Cruces, home to huge pecan orchards and agriculture. El Paso itself offers a dynamic community of local culture, military culture, Southwest charm and Tex-Mex served hot! We have year-round sports and outdoor recreation due to the abundant sunshine. Road cycling is a celebrated pastime - as is motorcycling through the mountain scenery. You can always find a new trail to hike - from the Franklin Mountains to Hueco Tanks. El Paso has tons to offer: an international airport, renown medical school, Spaceport America - host to Virgin Galactic; the largest US Army Installation, minor league baseball team.

Agency contact information

Lokelani Mitchell
Email
lokelani.mitchell@va.gov
Address
El Paso VA Clinic
5001 North Piedras Street
El Paso, TX 79930
US

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https://vacareers.va.gov/

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