Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies, and VEOA eligible.

Videos

As a Housekeeping Aid Supervisor, you will play a vital role in maintaining a safe, clean, and sanitary environment for Veterans, staff, and visitors. You will provide technical and administrative supervision to Housekeeping Aid Leaders and Housekeeping Aids while ensuring compliance with VA environmental standards and Medical Center policies.

Major duties include:

Work Planning Responsibilities
Plans and coordinates daily and project-based work involving staff, equipment, facilities, and materials. Follows established priorities, schedules, and work plans and adjusts them as needed. Tracks progress, resolves routine problems such as equipment failures or staffing shortages, and recommends changes to improve workflow. Maintains sanitation standards in assigned areas with general supervision. Work is routinely inspected for quality and compliance with standards. Ensures proper and economical use of materials, cleaning equipment, and power machines. Reports safety or fire hazards and follows all prescribed safety regulations.

Work Direction Responsibilities
Provides technical and administrative direction to Housekeeping Aid Leaders and Housekeeping Aids. Assigns work, guides staff through difficult tasks, and monitors progress to ensure schedules and work requirements are met. Reassigns personnel as needed and coordinates workflow across teams. Inspects completed work for quality and compliance. Reports actual or potential delays to supervisors.

Administrative Responsibilities
Supports supervisors in developing performance plans, communicating expectations, and delivering feedback. Recommends performance ratings, recognition, or corrective actions. Explains classification decisions and recommends staffing changes when needed for efficient operations. Assists in resolving employee grievances informally when possible and informs supervisors of significant issues. Recommends training based on mission needs and maintains required records, including production, cost, personnel, attendance, and equipment. Assists with planning overall leave schedules.

Promotes and ensures adherence to Equal Employment Opportunity (EEO) and Equal Opportunity Treatment (EOT) principles. Helps implement affirmative action initiatives and supports efforts to prevent or address discrimination or harassment. Cooperates with counselors, investigators, and examiners as required.

Ensures compliance with security directives, safety practices, and good health habits in all work areas. Ensures employees properly use protective gear and security procedures. Reports all security violations promptly and submits required reports. Immediately alerts appropriate personnel when conditions pose hazards to safety or health.

Work Environment
Work is performed primarily in patient care, administrative, and support areas throughout the Medical Center. Duties require standing, walking, bending, lifting, and safe use of cleaning materials and powered equipment. Appropriate protective gear must be worn as required.

Work Schedule: Monday-Sunday, 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, 11:00 PM to 7:30 AM. Weekends and Rotating Holidays.
Position Description Title/PD#: Housekeeping Aid Supervisor - Environmental Services Technician Supervisor/PD04272A
Relocation/Recruitment Incentives: Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Pre-employment physical required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Dexterity and Safety
• Interpret Instructions, Specifications (other than blueprint reading)
• Lead or Supervise
• Use and Maintain Tools and Equipment
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.