The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to promote integrity, efficiency, and accountability within the Department of Justice. You will work to gain practical work experience that augments your academic course of study.
Summary
The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to promote integrity, efficiency, and accountability within the Department of Justice. You will work to gain practical work experience that augments your academic course of study.
This excepted service position is being filled under the provisions of the Pathways Internship Program, which is designed to provide students enrolled in educational institutions, from high school to graduate level, with paid work opportunities. The program allows students to be exposed to the work of the government through federal internships while pursuing their degrees. The internship also provides federal managers a ready source of student employees and potential permanent employees upon completion of the program requirements.
This position is not a routine telework position or summer internship. Selected applicants will be required, per mission requirements, to physically report to the DOJ OIG office location in which they are assigned and can work the duration of their academic career.
If you are selected as an Information Technology Intern, you will work with higher graded staff in support of office programs and activities to gain practical work experience that augments training in an academic course of study.
IT Customer Service-Working within the customer service group on a variety of Help Desk functions to include desktop support, mobile device support and various customer support needs. Assisting with the installation of new hardware and/or rebuild existing hardware in accordance with standards and project/operations goals and requirements. Assisting with new user hardware and software setup; contribute to the development and maintenance of infrastructure systems.
IT Software Applications- Assisting IT specialists monitoring and on occasion performs limited of duties in information technology and information systems. Assisting IT specialists with project management duties including tracking and reporting on projects through their lifecycle. Assisting IT specialists translate the functional and business requirements of customers and stakeholders into automated application systems and databases.
IT Engineering-Assisting IT specialist implementing established procedures with analysis of LAN system needs for growth and expansion to incorporate personal computer (PC) LANs into the wide area network (WAN).Assisting IT specialists to design, develop, customize, and implement a wide range of hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations referring potential problems to more experienced specialists. Participating in projects to prototype and pilot new system concepts and enhancements.
IT Security-Assisting IT specialists by performing routine Cybersecurity using a variety of monitoring tools to identify and remediate potential security vulnerabilities. Assisting IT specialists to obtain Authority to Operate and Test determinations following testing and hardening of information technology systems to meet Department of Justice, Office of the Chief Information Officer, security standards following applicable Federal Information Security Management Act standards referring potential problems to more experienced specialists. Assisting IT specialists identify, implement, and assess common IT security controls; develops and updates SSP, and coordinates with the Information System Owner, any changes to the IT system and assesses the security impact of those changes.
The student will participate in an OIG-wide mentorship program.
The student will perform other duties as assigned.
You must be able to pass a background investigation and credit check and drug testing. You will be subject to random drug testing.
You must be registered for the Selective Service, if applicable.
You must meet all qualification requirements by the closing date of this announcement. Your application package must support your responses to the questionnaire.
You will be required to work a minimum of 16 hours a week during the school year.
If selected you must complete and sign a Pathways Participant Agreement and will be required to provide the OIG Pathways Program Officer with a copy of your transcript verifying continuous enrollment, GPA and grade requirements each semester.
You must maintain a GPA of 3.0 or better for the duration of this internship (failure to meet this requirement will result in immediate termination).
The student will participate in an OIG-wide mentorship program.
Qualifications
Basic Qualifications
Must be at least 16 years of age.
Must be enrolled or accepted for enrollment in a Technical or vocational school, 2-year or 4-year college or university, graduate or professional school, at a qualifying educational institution on a half-time or full-time basis.
Must be in good academic standing with a cumulative GPA (grade point average) of 3.0 or better (must provide a transcript and proof of enrollment/acceptance letter); these standards will be in effect for the duration of the internship.
Must maintain enrollment/continue education throughout the duration of employment under the Pathways Program.
Minimum Qualifications: In addition to meeting the Basic Qualifications stated above, you must also meet the minimum qualifications for the appropriate grade level, or applicable general or specialized experience.
To qualify for the GS-9 level, you must have two academic years of graduate level education, a master's degree or equivalent graduate degree, or one year of specialized experience at the GS-7 level or equivalent.
Specialized experienceis defined as progressively responsible work in multiple IT disciplines such as IT applications and programs, IT security, and IT Operations and customer service and programs office support work that indicates the ability to perform the duties of an Information Technology Intern. Examples of specialized experience include:
Assisting with updating and maintaining, and organizing SharePoint sites and content, and resources to support organizational needs.
Supporting the development and implementation of an enterprise audiovisual (AV) environment fora new facility, including assisting with technology setup. documentation, testing, and coordination.
Assisting with project management activities, including tracking project documentation, and preparing status reports throughout the project lifecycle.
Providing general assistance with information technology and information systems projects, operations, and support activities.
Perform other related duties and special projects as assigned.
In addition, have IT-related experience demonstrating each of the following five competencies:
Attention to Detail - demonstrates the ability to take thorough notes, prepare accurate written summaries, and synthesize information and drawing preliminary conclusions;
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
Reasoning- Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Customer Service-Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
*Only graduate-level education in excess of the first 18 semester hours will be combined with any specialized experience you may possess.
Education
You must provide an UNOFFICIAL copy of your transcript or course listing with your application to verify enrollment as well as meeting GPA and grade requirements. Failure to provide a copy of your transcript or course listing will disqualify your application.
You will be required to provide a copy of your transcript verifying enrollment, GPA and grade requirements each semester/quarter.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see www.ed.gov.
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. All documentation must be in English or include an English translation. See https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html for more information
Additional information
DOJ EEO Statement/Policy:http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Reasonable Accommodation (RA)Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire and a review of your application by a panel of subject matter experts. You will be assessed on the following competencies :
USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures the following competencies:
Attention to Detail
Customer Service
Flexibility
Interpersonal Skills
Learning
Oral Communication
Problem Solving
Problem Solving
Reasoning
Self-Management
Technical Competence
Technology Application
. You will not be considered for the position if you score below the cut score or fail to complete the USAHire assessment.
Resume/Transcript Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview.
Qualifying Interview: Applicants who pass the resume/transcript review will be assessed via an interview.
For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified.
Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Competencies. (This category must be met to be considered under ICTAP procedures)
Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. If your resume or transcript is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration. More than one selection may be made from this vacancy announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional).
An unofficial college transcript (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)
If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.
Schedule A documentation (if applicable)
DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete Application Package must be submitted by 11:59 PM (EST) on 09/15/2026 to receive consideration.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Information Technology Division
950 Pennsylvania Ave NW
Washington, DC 20530
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
You may be eligible for conversion to the competitive service after completion of the program. If a position is available and you are selected you must:
successfully complete an academic course of study as evidenced by a qualifying degree;
complete a minimum of 640 hours of work experience under the Pathways Program;
meet the OPM qualification standards for the position to which the intern is being converted;
maintain acceptable performance under the Agency's approved performance management system; and receive a favorable recommendation for conversion from supervisor.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional).
An unofficial college transcript (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)
If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.
Schedule A documentation (if applicable)
DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete Application Package must be submitted by 11:59 PM (EST) on 09/15/2026 to receive consideration.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Information Technology Division
950 Pennsylvania Ave NW
Washington, DC 20530
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
You may be eligible for conversion to the competitive service after completion of the program. If a position is available and you are selected you must:
successfully complete an academic course of study as evidenced by a qualifying degree;
complete a minimum of 640 hours of work experience under the Pathways Program;
meet the OPM qualification standards for the position to which the intern is being converted;
maintain acceptable performance under the Agency's approved performance management system; and receive a favorable recommendation for conversion from supervisor.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
