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Major duties include but are not limited to the following:

• Analyzes audit results, writes reports and recommends system changes to the Compliance Officer, as appropriate.
• Assists in the development and implementation of written policies and procedures that promote the commitment to compliance and address specific areas of potential fraud, such as billing, collections and coding.
• Provides insight to the Controlled Substance Coordinator in the prompt and thorough investigations into allegations of diversion of controlled substances or the inappropriate use of controlled substances.
• Conducts audits and/or other evaluation techniques to measure compliance with VHA guidance and other regulations and to assist in the reduction of identified problems in areas such as Care in the Community, Consolidated Patient Account Center and facility clinical operations.
• Develops and provides up-to-date compliance training and training materials on a recurring basis to ensure employees maintain understanding of compliance and the facility's compliance goals.
• Possesses strong written and oral communication skills; effective interpersonal skills to interface between senior leadership, department leaders, medical staff and administrative staff; and strong skills in personal diplomacy which display an elevated level of motivation, team orientation, professionalism and integrity.
• Assists the Compliance Officer in planning, implementing and maintaining the facility Integrity and Compliance program, policies, and procedures in a large complex multi-mission health care system
• Assists service lines/department in developing appropriate monitoring and auditing processes that support facility goals.
• Ensures that the facility Controlled Substances Coordinator (CSC) has in place a comprehensive system for managing the controlled substances inspection program to include appropriate safety and control of all inventories, compliance with Veterans Health Administration policies, Federal Regulations, Joint Commission, Systematic Ongoing Assessment and Review Strategy, and Office of the Inspector General Standards on controlled substances.
• Assists with controlled substance inspections and inspector training at all VA Northern California locations, and with other controlled substance inspection program tasks as needed.
• Assists the Compliance Officer in the performance of annual system-wide prioritized risk assessments for the Integrity and Compliance Program.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirements: Applicants must meet at least one of the requirements below:

• Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR
• Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
  • Missions, organizations, programs, and requirements of health care delivery systems;
  • Regulations and standards of various regulatory and credentialing groups; and
  • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR
• Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge of the health care industry and/or experience with VHA, HHS, third party insurance carrier's laws and regulations is required. Knowledge and analytical ability to conduct comparative studies aimed in determining the effectiveness of of a wide range of management processes and the applicability of a higher level directives related to compliance. Knowledge of and ability to apply principles, theories and processes of health care management with a degree of resourcefulllness and ingenuity. Knowledge of medical center operations and ability to identify medical center, service line, sectional and individual ethical and legal non-compliant behavior practices.

• Analysis and Problem Solving
• Analytical Thinking
• Attention to Detail
• Communication
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork
• Technical Competence

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.