Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position.

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The Laboratory Manager serves at a larger active, affiliated medical center with comprehensive and complex laboratory services and has supervisory responsibility for a large staff. The CLS spends 25% or more of their time providing administrative and technical supervision and performs major duties above those at the FPL that consist of significant scope, complexity, difficulty, and variety.

Major duties include but are limited to:

• Assigns and prioritizes work to subordinates, based on difficulty and requirements of assignments. Plans programs to be accomplished by subordinates, set priorities and schedules for work completions. Control of work is accomplished using subsection supervisory personnel. Renders decisions on work problems as presented by supervisory personnel.
• Provides guidance and serves as an authority and subject matter expert on laboratory medicine including research, agency policies, new techniques, and procedures.
• Consults with or serves as a consultant for local, network, and national programs and/or officials.
• Develops guidelines, assesses laboratory effectiveness, and establishes and maintains quality assurance and quality management programs.
• Ensures the service is compliant with all regulatory agency requirements.
• Acts as the point of contact for all issues related to the service and interacts with medical stall to address and resolve issues.
• Under the guidance of Chief, P&LMS, establishes and maintains quality assurance program and performance improvement plans.
• Serves as an authority on laboratory technology and is generally the primary representative for the lab.
• May serve as consultant to local, network, and national program officials, if so directed by Chief of P&LMS and facility leadership.
• Under guidance of Chief, P&LMS develops and submits budgetary needs of the service. Directs and coordinates the use of laboratory resources in the most efficient and effective manner. Works closely with fiscal management to ensure laboratory resource management is in line with organizational goals.
• Maintains coverage throughout the laboratory and active recruitment and personnel selection functions.

Work Schedule: Full-Time, Monday - Friday, 0730 - 1600
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #: 07466-F
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact V21CCOEEDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: A bachelor's degree or higher from an accredited college or university.
• Certification: (1) Candidates must meet one of the certification options below. (a) Generalist certification as an MLS given by ASCP BOC or AMT. (b) Generalist certification as an MT given by ASCP BOR or AMT. (c) Categorical certification or Specialist certification by ASCP or AMT. NOTE: Categorical and specialist certifications are not acceptable for CLS Generalist positions or lab sections unrelated to the categorical or specialist certification held. Categorical or specialist certifications are acceptable for higher-graded positions within the relevant lab section or one of the non-section specific assignments (including, Ancillary Testing Coordinator, Education Coordinator, Laboratory Information Manager, Quality Manager, Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent, Regional Program Manager, Regional Director, Laboratory Director, or National Quality and Compliance Officer).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision: Employees in VHA in this occupation under a permanent, appropriate, and legal placement on the effective date of this qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and certification where applicable. For employees who do not meet all the basic requirements of this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply: (1) Employees may be reassigned, promoted up to and including the full performance (journey) level, or be changed to a lower grade within the occupation but may not be promoted beyond the journeyman level or newly placed in supervisory or managerial positions. (2) If an assignment above the FPL requires an additional certification over and above the basic requirements, employees must meet the assignment-specific requirement before they can be promoted. (3) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard. (4) Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation. (5) Employees initially grandfathered into this occupation who subsequently obtain certification that meets all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

NOTE: This provision is not intended to regularize appointments/ placements.

Foreign Education: To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Graduates of foreign baccalaureate degree programs meet the educational requirements if they meet either of the following:

• (1) Foreign transcripts are evaluated by an acceptable evaluation agency, and the degree is found to be equivalent to a NAACLS-approved U.S. clinical laboratory science degree program.

OR

• (2) The applicant submits a letter from ASCP BOC or AMT stating the individual is eligible to take the certification examination.

Grade Determinations: GS-14

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is GS-14.

Physical Requirements: Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.

Supervisory Clinical Laboratory Scientist (Laboratory Manager), GS-14
The supervisory CLS serves as the Laboratory Manager (Lab Manager) and shares with the chief of laboratory service/medical director full responsibility for managing and supervising all phases of laboratory service operations where at least three of the five following criteria are met outlined below:

• The Laboratory is a complexity level index group 1 or group 2 based on the Hospital Complexity Level as designated in Office of Productivity, Efficiency, and Staffing (OPES) VHA Facility Complexity Model History.
• The Laboratory performs at least one million standard billable tests annually (as reported to the Laboratory Management Index Program).
• The CLS supervises a staff of non-supervisory and supervisory personnel including at least one GS-13 subordinate.
• Lack of on-site pathologist/Chief with oversight of a large staff (typically >20 employees).
• The CLS oversees additional services (for example, Radiology, Sterile Processing, other).

Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of concepts, principles, and methodologies of a major clinical laboratory program and operations to assess program effectiveness and provide authoritative guidance for operations, personnel, and management.
• kill in administrative management such as budgeting, contracting, procurement, and property management in accordance with organizational (for example, VHA) regulations.
• Ability to collaborate with other departments and upper management in a medical center or health care setting or higher-level managers in regional or national offices such as VISN-level staff and VHA Central Office staff.
• Ability to plan and execute short- and long-range programs and/or goals through project management and tactical/ strategic planning.
• Ability to provide advisory, planning, and surveillance services to clinicians, laboratory directors, and supervisors on specific functions, programs, or problems that are particularly difficult, widespread, or persistent.
• Ability to solve complex problems involving unique or controversial aspects of medical technology or laboratory management, new or unconventional methods, program changes or conflicts between scientific/technological requirements and regulatory or program requirements.
• Ability to provide the full range of supervisory duties including responsibility for assignment of work, performance evaluations, selection of staff, and recommendation of awards, advancements, and disciplinary actions.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.