About the position: This position is a RFT (full-time) Non-appropriated Fund (NAF) position assigned to the Ft Eustis IT (Information Technology) Department on Joint Base Langley-Eustis VA - Ft Eustis location. Position is guaranteed 35 hours per week. This position may be subject to holidays, nights, weekends and on-call work.
About the position: This position is a RFT (full-time) Non-appropriated Fund (NAF) position assigned to the Ft Eustis IT (Information Technology) Department on Joint Base Langley-Eustis VA - Ft Eustis location. Position is guaranteed 35 hours per week. This position may be subject to holidays, nights, weekends and on-call work.
Please see the "Who May Apply" section under the Qualifications section.
Performs services as a systems administrator. Plans, coordinates, and installs applications software and hardware for operating systems and other core and functional servers. Administers and maintains assigned systems. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of servers. Identifies system problems that are of an unusual or complex nature and develops corrective action. Oversees the installation and configuration of applications software and the establishment of user environments. Troubleshoots and analyzes unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommends acquisition of equipment, software and/or hardware which will resolve operational problems. Continually surveys system operation to identify and anticipate potential problems which could lead to loss or serious interruption of service. Identifies corrective or preventative procedures and takes actions to rectify immediate problems and prevent future occurrences. Develops proposals to enhance operational use of systems hardware and software and keeps abreast of technological advances to ensure continued optimum service. Applies innovative techniques and seasoned judgment to assist management in identifying areas where IT systems can reduce or eliminate labor and time intensive manual processes. Manages installation of system patches and enhancements/updates and ensures system integrity is not compromised. Develops standard procedures for account establishment, system maintenance, and system recovery. Ensures maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions within the organization. This includes ensuring scheduled backups of servers and the application of upgrades or system patches will have minimum impact. Provides technical guidance and instruction to users and other IT specialists. Prepares, coordinates, and implements policy and procedures for hardware and software applications system operation. Provides guidance and technical assistance in use and capabilities of the system. Provides advice and guidance on a wide range and variety of complex IT issues. Develops comprehensive instruction for operation of system components and will perform other related and assigned duties as required.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13054026
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/11/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, test, troubleshoot, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers. Ability to communicate factual and procedural information clearly, both orally and in writing. Must have and maintain a current driver's license. Must be able to occasionally work evenings and weekends and be on call. Must be able to lift IT equipment and boxes weighing approximately 50 pounds. Must be able to obtain and maintain a satisfactorily completed Access National Agency Check with Inquiries (ANACI) for the Automated Information System resulting in a secret security clearance. Must have a Security + or other appropriate IA certification to meet DoD 8570-M requirements. Failure to obtain and maintain a secret security clearance and the proper IA certification may result in removal from this position
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 09/11/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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