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Program Specialist

Department of Veterans Affairs
Veterans Health Administration
VA Saint Louis Health Care System

Summary

The Program Specialist position is located within the Office of the Associate Chief of Staff (ACOS) for Medicine Specialty Service at John Cochran Medical Center within VA Saint Louis Health Care System. The primary purpose of the position is to support the ACOS program office and is responsible for the overall management, control, and execution of assigned projects, tasks, program analysis, and office administration for Medicine Service and its subordinate sections.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Ad hoc as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$63,288 - $82,279 per year
Pay scale & grade
GS 9
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSS-13052880-26-LD
Control number
883083900

This job is open to

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Clarification from the agency

First consideration is given to current VA Saint Louis employees, Second consideration is given to current Agency employees, and Third consideration is given to status applicants. Current VA employees should submit their most recent non-award SF-50 (1-year prior to JOA open date).

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Duties

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The Program Specialist position is located within the Office of the Associate Chief of Staff (ACOS) for Medicine Specialty Service at John Cochran Medical Center within VA Saint Louis Health Care System. The primary purpose of the position is to support the ACOS program office and is responsible for the overall management, control, and execution of assigned projects, tasks, program analysis, and office administration for Medicine Service and its subordinate sections. Position serves in a dual analytical and administrative support capacity - functioning as a program analyst responsible for research, regulatory compliance, controlled correspondence, and program/project management support for the ACOS, while also serving as the principal administrative and program support official for the office. The incumbent provides advanced-level administrative, analytical, and confidential assistance to the ACOS, Deputy ACOS, Administrative Officer, and Section Chiefs, combining program analysis with full-scope executive office support functions.

Duties include, but are not limited to:

  1. Serves as point of contact for relevant internal committees and external program/network contacts; provides data to assist with short-turnaround projects from the Chief of Staff's office, Congressional inquiries, and other high priority sources; coordinates preparation for and actively participates in VISN Council, committee, and workgroup meetings (MERC, CPRC, Cancer Committee), preparing agendas, recording minutes, and tracking action items.
  2. Provides high levels of customer service internal and external to Medicine Service; communicates on behalf of and may represent the ACOS at internal and external meetings; responds to inquiries from subordinate service lines, labor, and management.
  3. Maintains basic understanding of Labor-Management relationships including collective bargaining agreements, employee rights, and safety reporting requirements; identifies and schedules appropriate stakeholders for Labor-Management meetings; collaborates with Medicine Service staff, Labor partners, and management as required.
  4. Performs research and compiles data from various sources (SEPG, VATAS, VSSC, DSS, manual reports) including equipment procurement lists, staffing reports, budget figures, patient access metrics, workload reports, and compliance data; prepares written products including findings and conclusions to support leadership decision-making and accreditation review preparation.
  5. Analyzes, evaluates, and recommends modes of training delivery for Medicine Service staff; serves as SME for training delivery methods; creates curricula, schedules offerings, creates learning evaluations, assigns and records learning, registers participants, and runs/schedules/saves reports; assists leadership in development of program protocols and tracks compliance and acknowledgment across Medicine Service sections.
  6. Performs general office work including answering calls, drafting replies, maintaining files, transcribing meeting minutes, identifying action items, and developing automated administrative reports; applies knowledge of database and desktop-publishing capabilities to design data-entry/retrieval structures and enhance presentation of reports.
  7. Serves as Contracting Officer's Representative (COR); monitors contractor performance and deliverables, certifies compliance with contract terms, and resolves performance issues in coordination with the Contracting Officer across a portfolio of 14 contracts.
  8. Researches and drafts responses to controlled communications including FOIA requests, Privacy Act requests, VA OIG status reports, OIG/GAO briefings, and congressionally mandated reports for ACOS final approval; maintains a current library and database of evidence-based industry best practices relevant to Medicine Service program compliance.

The full performance level of this position is GS-9.

Work Schedule: Full Time, Mon-Fri 7:30 a.m. - 4:00 p.m. Schedule is subject to change based on the needs of the health care system.
Telework: Ad hoc per Agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist/PD044240
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: Work involves desk work and may occasionally require extended work hours, along with some walking, standing, bending, and carrying of light items such as papers or books. No special physical demands are required to perform the work. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: program office operations and support including providing data to assist with projects of varying complexity, serving as Contracting Officer's Representative (COR) monitoring contractor performance and deliverables, performing Interagency Program and Project Support (IPPS) invoice certification, serving as timekeeper ensuring accurate and timely processing of timekeeping and personnel actions, serving as an Automated Data Processing Application Coordination (ADPAC) assisting with system access management. Specialized experience also includes program analysis and regulatory/privacy compliance, including conducting analyses and developing strategies for service initiatives, serving as Subject Matter Expert (SME) for service training delivery methods, researching and drafting correspondence to controlled communication, providing high levels of customer service, and providing clerical, administrative and analytical support. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Education at the graduate level must be from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education to include a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Education at the graduate level must be from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. .
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA St Louis Health Care System is a 2 campus, full-service tertiary referral center, with 4 Community Based Outpatient Clinics, providing advanced inpatient and ambulatory care in medicine, surgery, psychiatry, neurology, and rehabilitation, as well as over 65 subspecialty areas, including the VA's busiest interventional cardiac program, interventional radiology, and radiation oncology.

Located west of the Mississippi River and home of the landmark Gateway Arch, Saint Louis, MO is home to five major cultural institutions: the Saint Louis Art Museum, the Saint Louis Science Center, the Missouri History Museum, The MUNY, and the Saint Louis Zoo. The St. Louis metro area, offers affordable housing and a relaxed, informal Midwestern lifestyle. St. Louis's diverse theater, music, art and sports offerings, along with its ranking as one of the most exciting food cities in the U.S., makes the Gateway City a great place to live.

Agency contact information

Laura Devaney
Phone
314-939-8744
Email
Laura.Devaney@va.gov
Address
VA St Louis Health Care System
1 Jefferson Barracks Drive
St. Louis, MO 63125
US

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