This position is located in Office of the Chief Human Capital Officer (OCHCO), Division of Staffing Operations (DSO), Processing and Quality Control Team (PQCT).
The supervisor is Dariele Taswell.
This position is not subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.
Summary
This position is located in Office of the Chief Human Capital Officer (OCHCO), Division of Staffing Operations (DSO), Processing and Quality Control Team (PQCT).
The supervisor is Dariele Taswell.
This position is not subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.
The successful candidate will perform the full range of Human Resources duties.
Such duties include but are not limited to:
Process and review a broad range of personnel and payroll-related actions for accuracy, completeness, timeliness, and compliance with applicable laws, regulations, policies, and procedures.
Conduct quality-control reviews and audits of personnel actions, supporting documentation, coding, authorities, remarks, effective dates, pay, and official records; identify discrepancies and coordinate corrective action.
Support the processing of within-grade increases, tenure changes, trial-period actions, awards, resignations, transfers, duty-station changes, telework-code changes, state-tax changes, military leave, student-loan repayments, and other personnel actions assigned to the team.
Apply pay-setting rules and guidance to routine and non-routine actions, including promotions, temporary promotions, transfers between pay schedules, pay and grade retention, and other pay-related matters, with guidance appropriate to the grade level.
Maintain the accuracy and integrity of information in HR systems and official records, including personnel action processing systems, electronic Official Personnel Folders (eOPFs), onboarding and tracking systems, and agency reporting tools.
Support new employee onboarding and orientation activities, including document review, I-9 verification, coordination of required forms, and follow-up on incomplete or inaccurate submissions.
Coordinate separation and transfer activities, including required personnel documentation, exit-clearance steps, records requests, and communications with employees, supervisors, staffing specialists, benefits staff, security, payroll, and other stakeholders.
Prepare, validate, and reconcile recurring reports and workload data, including entry on duty loss reports, error reports, status reports, tracking logs, and other management information.
Provide clear, timely, and customer-focused guidance to employees, supervisors, managers, HR staff, and office contacts regarding personnel processes, required documentation, status, and next steps.
Contribute to process improvements, standard operating procedures, job aids, checklists, SharePoint resources, and automation efforts that improve efficiency, consistency, transparency, and customer service.
You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.
All information in your resume must be true and accurate.
Conditions of Employment:
This is a Drug Testing position
Must be able to meet and maintain security & suitability requirements.
Qualifications
In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.
SPECIALIZED EXPERIENCE is defined as:
Specialized Experience GG-07
One year of specialized experience equivalent to at least the GG-05 grade level, or education that meets applicable qualification requirements. Specialized experience includes assisting with personnel or administrative transactions; reviewing forms or records for accuracy and completeness; entering, tracking, or reconciling data in automated systems; responding to routine customer inquiries; and following established policies, procedures, and quality standards.
Specialized Experience GG-09
One year of specialized experience equivalent to at least the GG-07 grade level, or education that meets applicable qualification requirements. Specialized experience includes processing or reviewing personnel actions; researching and applying HR policies, coding instructions, or pay guidance; conducting quality-control reviews; identifying and resolving discrepancies; using automated HR information systems; and providing guidance or customer service on personnel-related matters.
The ideal candidate will be able to demonstrate the following:
Demonstrates exceptional attention to detail and takes ownership of accurate, timely results.
Can manage competing priorities and high-volume work while meeting established deadlines.
Uses sound judgment, research, and analytical skills to identify errors and resolve problems.
Communicates clearly and professionally, both orally and in writing, with customers at all levels.
Works collaboratively, shares knowledge, accepts feedback, and contributes to a supportive team environment.
Handles sensitive personnel information with discretion and maintains appropriate confidentiality.
Is comfortable learning and using HR systems, tracking tools, SharePoint, Microsoft 365, and automated workflows.
Looks for practical ways to strengthen consistency, efficiency, quality, and the employee experience.
PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Education
There are no education requirements for this position.
Additional information
This position may be eligible for telework in accordance with agency policy.
This job opportunity announcement may be used to fill additional vacancies.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
When the application process is complete, your application will be reviewed to determine if you meet the job requirements. Your application will be evaluated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skills, and abilities related to the job requirements. You must respond to all required application questions.
If you are among the top candidates for this position, your application will be referred to the hiring manager for possible interview and selection based upon the number of available vacancies to be filled in each office.
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a concise resume that directly relates to this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information.
SF-50 (Notification of Personnel Action): You must submit a copy of your most recent non-award SF-50 (Notification of Personnel Action) to verify competitive/excepted status or reinstatement eligibility. Applicants who only submit an award SF-50 will not receive further consideration.
All application materials, including transcripts, must be in English.
Additional Resume Information:
Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/year) format
Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience.
Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
Series and grade or equivalent (if a federal position).
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on 09/09/2026. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/13052812.
Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply.
To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx.
Important Considerations:
Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below.
Application Extensions: Requests for application extensions will not be granted.
Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission.
The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Division of Staffing Operations
11545 Rockville Pike
Rockville, MD 20852
US
Next steps
You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status." You will receive an acknowledgement email that your submission was successful. We will review your resume, question responses, and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information.
SF-50 (Notification of Personnel Action): You must submit a copy of your most recent non-award SF-50 (Notification of Personnel Action) to verify competitive/excepted status or reinstatement eligibility. Applicants who only submit an award SF-50 will not receive further consideration.
All application materials, including transcripts, must be in English.
Additional Resume Information:
Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/year) format
Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience.
Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
Series and grade or equivalent (if a federal position).
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on 09/09/2026. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/13052812.
Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply.
To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx.
Important Considerations:
Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below.
Application Extensions: Requests for application extensions will not be granted.
Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission.
The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Division of Staffing Operations
11545 Rockville Pike
Rockville, MD 20852
US
Next steps
You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status." You will receive an acknowledgement email that your submission was successful. We will review your resume, question responses, and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
