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Health System Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The Northport VA Medical Center has 2 vacancies for a Health System Specialist within the Chief of Staff Service. The incumbent serves as management official in performing a wide variety of tasks to improve the efficiency and economy of operations and provides support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$72,737 - $114,413 per year
Pay scale & grade
GS 9 - 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTE-13051029-26-EW
Control number
883005500

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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Major duties include but are not limited to:

  • Serves as primary liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices.
  • Responsible for coordinating with the Service Chief or Program Official daily operations.
  • Gathers information and supports service chief(s) in all Human Resources areas, specifically Labor Relations issues.
  • Conducts analytical studies on particular operation processes, issue topics, or related special projects. Studies include analysis of capacity reports for productivity, labor mapping, and clinic utilization to determine appropriate staffing levels and assess options to improve clinic access for patient care.
  • Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of veteran care issues within the system or at times, issues of Congressional or media interest that have significant national impact e.g. quality and safety concerns or involve several functional areas.
  • Prepares annual budget requests based on workload and utilization of funds recorded in Fund Control Point reports.
  • Assists Service Chief by gathering data, reconciling budget reports, reviewing for accuracy, and ensuring records are properly maintained by Fund Control Point clerk.
  • Aids and/or timely initiates actions related to Labor Relations, Performance Evaluation, Competencies, Award Recognition, Training, Management of FTEE and timely submissions of Request for Personnel Action (SF-52), Payment/ Compensation, Staffing, including requests to Resources Committee, Classification, Utilization of part-time physicians, Credentialing and Privileging.
  • Prepares equipment requests and presents for the committee. Knowledge of utilization of existing equipment.
  • Handles all aspects of the hiring process from preparing presentations for Finance Council, submission of resource (i.e., financial, personnel) packets, scheduling presentations with Fiscal, submitting required paperwork to begin recruitment, and working with HR to review job announcements, coordinate interview panel, set up interviews, and obtain references and selection memo for chosen candidates.
  • Monitors, provides guidance, and maintains accuracy of clinic profiles in the service.
  • Utilizes data for making recommendations regarding staffing, budget, policy decision-making, etc.
  • Retrieves information for a variety of management reports and measures, validates and analyzes data and provides recommendations for improvement.
  • Utilizes data for making recommendations regarding staffing, resources, policy decision-making, etc.
  • Performs data validation studies of Physician Productivity Data to ensure physician RVU's are accurate, clinic utilization is optimized, and clinic access and wait times are within prescribed performance metrics.
  • Collaborates with Data Capture staff to ensure accuracy of data capture (including encounter forms) and provides feedback regarding accuracy and completion of records to clinicians.
  • Analyze, correct, and interpret CPT, E&M, DRG codes and PRPs as they relate to DSS productivity statistics (RVUs).
  • Uses various software programs to provide clear, concise information to providers, service chiefs, and top management.
  • Assures compliance with all applicable policies, and development and maintenance of internal management processes related to these online tools.
  • Works closely with Service Chiefs to ensure that service is compliant with all activities by providing technical guidance and assistance and recommending areas of improvement and/or program changes, assisting service chiefs and staff to implement initiatives.
  • Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegations of authority, management controls, information and documentation systems, and similar functions of management.
  • Develops Pl projects in collaboration with Service Chief or Program Official in response to identified service specific needs and patient satisfaction studies.
  • valuates current goals and objectives against benchmarks and/or timelines.

Work Schedule: Full-time, Monday - Friday, 8:00am - 4:30pm
Compressed/Flexible: Not available.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist/PD01492A and PD368660

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2026.

You may qualify based on your experience and/or education as described below:

Health System Specialist, GS-09:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
  • OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
    • Master's or equivalent graduate degree
    • OR
    • 2 full years of progressively higher level graduate education leading to such a degree
    • OR
    • LL.B. or J.D., if related.
  • OR,
  • Combination: Applicants may also combine education and experience to qualify at this level.

Health System Specialist, GS-11:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to pull together information from different sources, make sense of data that may be incomplete or inconsistent, and understand how the information gathered affects the workflow of the respective service or program area and strategize on how to use that information to increase the functions and patient satisfaction in their area. Extensive knowledge of data collection and analysis techniques for example, knowing how to devise a tracking tool, conduct interviews, analyze trends in clinic profiles and workload data, or calculate processing times to understand where delays are occurring. Knowledge of policies and operating procedures.
  • OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
    • Ph.D. or equivalent doctoral degree
    • OR
    • 3 full years of progressively higher level graduate education leading to such a degree
    • OR
    • LL.M., if related.
  • OR,
  • Combination: Applicants may also combine education and experience to qualify at this level.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Communications
  • Computer Skills
  • Customer Service
  • Decision Making
  • Flexibility
  • Information Management
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Manages and Organizes Information
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Agency contact information

Erika Weisbrod
Phone
680-216-8337
Email
Erika.Weisbrod@va.gov
Address
Northport VA Medical Center
79 Middleville Road Building 200
Northport, NY 11768
US

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