Clarification from the agency

Your application will be considered if you are a GSA employee or a GSA surplus or displaced employee in the local commuting area who qualify for the Career Transition Assistance Program (CTAP). You must be serving on career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL

As a Senior FAS Front Office Ops Analyst, you will  be responsible for the following duties:

• Plans, manages and oversees the coordination of administrative processes. Executes highly complex processes in support of broad, complex administrative programs administered and/or facilitated by the Federal Acquisition Services (FAS) Commissioner’s Office.
• Develops long-range plans and recommendations for improved or enhanced methods, practices, and processes  to ensure effectiveness and to make sure that administrative goals and objectives are met.
• Develops solutions to internal management or program operational problems and advises on highly complex administrative and related findings and recommendations to ensure programs remain in conformance with ongoing initiatives, guidelines, goals, and/or objectives.
• Serves as a recognized technical authority in the development and interpretation of General Service Administration (GSA ) and Federal Acquisition Services (FAS) and related federal guidelines (e.g., policies, legislation, and regulations).
• Researches highly sensitive, complex, or controversial issues in assigned areas of agency operations. Combines complex data and/or information across a variety of sources, extracting significant and/or actionable data.

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

• Name, address, telephone number, email address;

• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-14 salary range starts at $127,829.00 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is defined as: Experience in the following:

• Implementing administrative programs, processes, procedures, guidelines, etc. to improve office efficiency.  
• Facilitating strategy reviews across program areas to identify trends and assess the impact of organizational changes.
• Analyzing data to develop strategic planning initiatives that align with long term goals.
• Evaluating program effectiveness, conduct gap analyses, and develop long-range plans using qualitative and quantitative methods (such as Administrative data Analysis, Trend analysis, reports, etc).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

1. Ability to manage projects impacted by multiple competing priorities and requirements, and integrate such requirements to meet the goals and objectives outlined for development initiatives.
2. Ability to analyze the substantive aspects of and interrelationship among management initiatives, programs, and/or projects as they relate to long-range planning of objectives and goals.
3. Ability to identify and propose solutions to broad, important, and/or severe management and/or program problems for which previously established management and/or program analytical and related techniques may be inadequate.
4. Knowledge of regulations and policies regarding human resources and associated functions to ensure management adherence in workforce management operations.
5. Ability to conduct extensive research, evaluate complex technical data, and make decisions or recommendations to executive and other management and staff.

Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.